"Kia ora and welcome to Immigration New Zealand" : the experience of calling and working for the Immigration New Zealand's contact centre : a thesis presented in partial fulfilment of the requirements for the degree of Master of Arts in Psychology at Massey University, Palmerston North, New Zealand
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Title:English language centre service climate and client satisfaction : an investigation of New Zealand English language centres offering TESOL courses : a thesis presented in partial fulfillment of the requirements for the degree of Doctor of Philosophy in Management at Massey University, Palmerston North and Wellington, New Zealand Author:Walker, JohnDate:2003
Title:Author:Gibson, Rosemary H.Date:2014
Title:Remaining student centred : a critical discourse study of an adult literacy organisation's publicity in Aotearoa New Zealand from 1973 to 2009 : a thesis submitted in partial fulfilment of the requirements for the degree of Doctor of Philosophy, School of Communication, Journalism and Marketing, Massey University, Wellington, Aotearoa New Zealand Author:Shearer, Fiona MargaretDate:2013