Copyright is owned by the Author of the thesis. Permission is given for a copy to be downloaded by an individual for the purpose of research and private study only. The thesis may not be reproduced elsewhere without the permission of the Author. Design and operation of post-settlement governance entities A thesis presented in partial fulfillment of the requirements for the degree of Master of Business Studies in Management Massey University Manawatū, New Zealand Miriama Jordan Cribb 2020 ii Abstract Post-settlement governance entities (PSGEs) are an outcome of the Treaty of Waitangi settlement process. Their main role is to hold, manage and be responsible for the collective assets received on behalf of the claimant group, most often represented by iwi (tribes). However, many PSGEs serve a much wider purpose, including social, cultural, environmental and any other purposes as determined by iwi. In their response to meeting multifarious purposes, PSGEs must ensure that their design and resulting functions are robust enough to meet such purposes. This thesis, therefore, examines factors influencing the design and operation of PSGEs. The thesis suspects that given their main role, which is to hold, manage and be responsible for collective assets, the design of PSGEs are in large part determined by legal and financial influences. As a result, these entities are rarely designed from a management view to meet other iwi-defined purposes. Through analysing relevant literature and data collected from the experiences of three PSGEs, the study found that many of the challenges encountered by the entities are not a result of their design. But rather, they are attributed to the operationalisation of their functions as per the design. Furthermore, because iwi are limited in their choice of design, they have had to learn how to adapt their entities to achieve iwi purposes. With a clearer understanding of how they would prefer to arrange their affairs, iwi will be better positioned to negotiate the design of their PSGE. In response to the evolution of not only PSGEs, but Māori entities generally, this thesis contributes to Māori management discourse in the 21st century. iii Acknowledgements E rere kau mai te awa nui, mai i te kāhui maunga ki Tangāroa. Ko au te awa, ko te awa ko au. Firstly to my whānau, for putting up with stressed Miriama. For alleviating the pressures of having to do house work while I spend time writing, especially hitting the home stretch. Most importantly for your support in helping me also raise our Hina. Whaene Tarsh, we appreciate you so much. To Te Atawhai o Te Ao, the most awesome research institute in the country: your purpose to make research relevant and applicable for whānau, hapū, iwi and our communities gave inspiration for the need to get this mahi done. To Massey University and Te Rau Tauawhi for your ongoing support, both financially and academically. To Te Atihau Trust, Parininihi ki Waitotara and Whanganui Trust: you have always supported my educational endeavours. Thank you again for contributing the means to get this end product done. To the interviewees, the three post-settlement entities that were part of the study. Thank you for your time, your experience, your expertise, your wisdom and for allowing me to gain an insight into your PSGE. One day I will return the favour in a meaningful way. To my supervisors, Jason and Shirley, for believing in me. You probably thought I was crazy doing this while having a baby and working. But you never showed a sign of doubt and continued to guide and advise. In the end, we got there. Lastly, ki ngā hapū, ngā iwi o Whanganui nui tonu, Te Awa nui ā Rua, Te Awa Tupua. Although you were not part of my research, may the learnings go a small way in contributing to the ultimate goal of improving the health and well- being of our awa and the health and well-being of our people. iv Glossary Ahikā Those whom keep the home fires burning Hapū Sub-tribe Hui Meeting(s) Iwi Tribe(s), tribal Kaumātua Elder Kaupapa Purpose Kaupapa Māori Māori approach (to research) Kawa Custom Koha Contribution Kōrero Narrative Mana Integrity Mana motuhake Autonomy Mana whenua Jurisdiction over land Manaakitanga Hospitality Marae Māori communal village Paepae Orator’s bench Pākeha European Pono Truth Rangatira Chief, chiefs Rangatiratanga Self-determination, sovereignty Takiwa Region Tangata whenua Inidgenous people of the land Taonga Prized possession Te ao Māori Māori world (view) Te reo Māori language Tikanga Protocol(s) Whakapapa Blood ties Whānau Family Whanaungatanga Relationships v Contents Abstract .......................................................................................................... ii Acknowledgements ..................................................................................... iii Glossary ........................................................................................................ iv Contents ......................................................................................................... v Tables ............................................................................................................ vi Figures .......................................................................................................... vi 1 Introduction ............................................................................................ 1 1.1 Aim of the thesis ............................................................................... 1 1.2 Rationale ........................................................................................... 1 1.3 Context ............................................................................................. 3 1.4 Definitions ......................................................................................... 6 1.5 Structure of the thesis ....................................................................... 7 2 Literature Review ................................................................................... 8 2.1 Treaty settlements and treaty claims ................................................ 8 2.2 Governance entities ........................................................................ 11 2.3 The application of governance and management .......................... 14 2.4 Māori management, design and function ....................................... 20 2.5 Indigenous and tribal design and function ...................................... 22 2.6 Designing the PSGE ....................................................................... 24 2.7 Ratifying the PSGE ......................................................................... 29 2.8 Summary ........................................................................................ 32 3 Methodology ......................................................................................... 34 3.1 Research paradigm ........................................................................ 34 3.2 Research methods .......................................................................... 35 3.3 Research question .......................................................................... 36 3.4 Ethical considerations ..................................................................... 39 4 Findings ................................................................................................ 42 4.1 Organisational demographics ......................................................... 42 4.2 Interview participants ...................................................................... 43 4.3 Factors influencing design .............................................................. 43 4.4 Structure of the PSGE .................................................................... 45 4.5 Advice received .............................................................................. 48 4.6 How the PSGE operates ................................................................. 50 4.7 How well the PSGE operates from a management perspective ..... 51 4.8 The future of PSGEs ....................................................................... 52 5 Discussion ............................................................................................ 54 5.1 Design, Intention, Theory ................................................................ 54 5.2 Implementation, outcome, application ............................................ 62 5.3 How well PSGEs operate from a management perspective ........... 70 6 Conclusion ........................................................................................... 78 6.1 Critical insights into PSGEs ............................................................ 78 vi 6.2 Factors influencing design and operation ....................................... 79 6.3 In response to duality ...................................................................... 80 6.4 Contribution to Māori management ................................................ 81 6.5 Contribution from organisational design ......................................... 82 6.6 Limitations and opportunities .......................................................... 82 References ................................................................................................... 84 Appendix 1 Interview schedule .................................................................. 90 Appendix 2 Invitation letter ........................................................................ 91 Tables Table 1 Summary of Literature .................................................................... 2 Table 2 Organisational demographics ...................................................... 42 Table 3 Management theories in PSGEs ................................................... 73 Figures Figure 1 Settlement process ........................................................................ 4 Figure 2 Private Trust Model ........................................................................ 6 Figure 3 Organisational configuration ...................................................... 60 1 1 Introduction 1.1 Aim of the thesis The aim of this thesis is to contribute to the theory of organisational design and what effective organisational design could look like from a Māori perspective. The thesis set out to provide critical insights on the design and operation of three post-settlement governance entities (PSGEs). This thesis contributes to an emerging discourse on Māori management in the 21st century, particularly with the evolution of not only PSGEs but Māori entities generally. The main research question is ‘what factors influence the design and operation of post-settlement governance entities?’ The thesis approaches this question by studying literature on the design of PSGEs and the experiences of three PSGEs as to how their entities were designed and implemented. Both research processes—literature and interviews—ultimately look at the relationship between design and operation. 1.2 Rationale When establishing PSGEs, much of the focus is on ensuring statutory and financial obligations uphold the legal and tax responsibilities (McKay, 2012). Yet, given the multipurpose existence of PSGEs (Best & Love, 2010; Mika, Smith, Gillies, & Wiremu, 2019), little attention is given to the holistic, managerial functions and organisational design principles needed to support the effective design and operation of PSGEs. That is, designing and procuring an effective entity, that incorporates the agreed legal structure and considers the cultural, social and economic needs of stakeholders, namely, the claimant group. As claimant groups tend to be pressured with time and other constraints, the design process is often rushed. Literature on treaty settlements, treaty claims, and PSGEs falls within diverse subjects which are summarised in Table 1. As a result, little consideration is given to the organisational design components or even managerial principles when establishing PSGEs. When management is discussed, it is done so in the slightest manner, such as discussing the management of assets, or of management being an operational level activity. This thesis hopes to explore and contribute to this gap in understanding. There is much to gain from better understanding of organisational design and how it can improve new and established PSGEs. 2 Subject area Relevant citations Law and politics (Andrew, 2008; New Zealand Law Commission, 2002; Wiri, 2013) Colonisation and recolonisation (Summerfield, 2015) Social justice and inequality (Glover, 9 July 2019; Lashley, 2000) Economic and sustainable development (Harmsworth, Barclay-Kerr, & Reedy, 2002; Meade, 2004; Mika, Smith, et al., 2019; SmartGrowth, 2013; Wineti, 2015) Tikanga (customs) and te ao Māori (Māori worldview) (Chapman Tripp, 2017; New Zealand Law Commission, 2002; Roxburgh, 2016; The Māori Affairs Committee, 2013) Governance and governance entities (Chapman Tripp, 2012; Joseph, 2014; McKay, 2012; New Zealand Law Commission, 2006; Te Puni Kokiri, 2004) Conservation, co- management, resource management (Dodson, 2014; Te Aho, 2010; Warren, 2016) Table 1 Summary of Literature This thesis acknowledges assumptions and perspectives from the researcher who was a former trustee of a PSGE. The researcher was one of the first elected trustees to the trust. Throughout the term of their election, there was an overwhelming overlap between the values, wants and aspirations from the past, namely the settlement journey. Together with the need to develop a good infrastructure to move into the future, whilst also acknowledging the political nature of treaty settlements and input from hapū (sub-tribe) and iwi, was challenging. The process and how best to carry out the necessary tasks within the duration of the term, signalled a need to consider and research what the intentions are for PSGEs, if any, the design principles and process. If these were clear, it would be of benefit to better prepare and strategise for not only the future but the present as well. The actualisation of the settlement is heavily reliant on the capability of all those within the structure. Those people need not only the right skill, but the right resources to perform their duty effectively. These resources include an understanding of the past to better prepare for the future. Therefore, there was an important need to allow space and time for this. The researcher has administration and management experience, managing a research institute for nearly five years. The benefits of a clear strategy, informed by the past and future, supported by good systems, good processes, and good policies, gives credence that there is a place for management and organisational design in the way in which PSGEs operate. 3 1.3 Context 1.3.1 The Treaty of Waitangi In 1840, the Treaty of Waitangi, the founding document of this country, was signed in good faith by the British Crown and Māori rangatira (chiefs) (Office of Treaty Settlements, 2018). However, the Crown breaches against the Treaty of Waitangi have revealed that in many cases the Crown’s actions were flawed. The Treaty of Waitangi Act was passed in 1975, establishing the Waitangi Tribunal whose role is to investigate Crown breaches of the treaty whereby Māori have suffered prejudice as a result (Waitangi Tribunal, 2020). The Waitangi Tribunal is a standing commission of inquiry which makes recommendations on claims brought by Māori relating to Crown breaches. Historical claims are Crown acts or omissions that occurred before 1992 and claims after this date are contemporary claims (Waitangi Tribunal, 2019). Claimants, also known as large natural groupings or iwi, can enter into direct negotiations with the Crown without having claims heard by the tribunal. Both processes look at claims and redress, with none having a particularly distinct effect on the design of PSGEs. Previously, the Waitangi Tribunal operated in isolation. Today, it is part of a collective of agencies involved in the settlement process, namely the Office of Treaty Settlements, various ministers of the Crown such as the Minister for Treaty of Waitangi Negotiations, the Minister of Finance, the Minister of Māori Development, the Minster of Conservation, the courts and formal bodies (Hayward & Wheen, 2004). There are four main steps in the settlement of a treaty claim (Andrew, 2008). The first—the pre-negotiation stage—is when a claim is registered with the tribunal, the large natural grouping is established, mandating is attained and the terms of negotiation are signed. The second—the negotiation stage—is when an agreement in principle and final deed of settlement are negotiated. The third—legislation or ratification—is when the deed is ratified. The fourth— implementation—is when both parties work together to implement the details set out in the deed of settlement and the settlement is legislated. A deed of settlement sets out the historical account, the nature of the claims and the redress to be provided in full and final settlement of the claimant’s historical claims. Figure 1 (Crown Forestry Rental Trust, 2008) shows the full settlement process. 4 Figure 1 Settlement process 5 1.3.2 Post-settlement governance entities A PSGE is the legal entity that a claimant group must ratify and establish before settlement with the Crown (Sanderson, Arcus, & Stokes, 2007). The design and development of a PSGE can start as early as the pre-negotiation stage, but usually takes place in the negotiation stage. As per the requirements of the Crown, a PSGE must be representative of the claimant group, transparent in its decision-making and dispute resolution procedures, accountable to the claimant group, for the benefit of the members of the claimant group and ratified by the claimant group (Chapman Tripp, 2012). It is therefore, a matter for the claimant group to choose a governance entity that will serve their needs and reflect their tikanga (protocols) (Office of Treaty Settlements, 2018). However, in determining the structure of any PSGE, the Crown must also ensure the responsibilities to both the claimant group and New Zealand taxpayers at large are fulfilled (McKay, 2012). In doing this, the Crown has developed a set of principles against which proposed governance entities are assessed. If the proposed governance entity is consistent with these principles, the Crown can transfer assets. While initially the options and flexibility for claimant groups seem varied and plentiful, the Crown has, to date, accepted two principal legal entities as suitable PSGEs, which are common law trusts and statutory bodies (Sanderson et al., 2007). Common law trusts, a familiar arrangement used by many iwi, exist of a parent body with subsidiary trusts or companies set up underneath (Gibbs, 2015). The main role of any PSGE is to hold, manage and be responsible for collective assets that are received as a result of the redress of their treaty settlement (McKay, 2012). However, many PSGEs serve a much wider purpose including social, cultural, environmental and any other purposes as determined by the claimant group (New Zealand Law Commission, 2002). These include, functioning as a commercial business, deliver services and other benefits to iwi members and work closely with central and local government (Gibbs, 2015). Therefore, determining the structure of a PSGE is the last and most onerous obstacle featured in any settlement process because it must ensure it is flexible enough to achieve all these functions (McKay, 2012). For the purpose of this thesis, the structure that will be referred to will be the legal structure, the same structure that must be ratified by the claimant group (see Figure 2 – (Ngāti Kahungunu ki Wairarapa-Tāmaki-Nui-Ā-Rua Settlement Trust, 2016)). This same structure is also referred to as the PSGE entity or the governance structure, as described in previous paragraphs and at times will be used interchangeably. This legal structure also incorporates a representation component (see purple part of image), which appoints selected trustees to sit on the parent body (in blue). This component of the structure is called the electoral or representative model which determines how trustees are elected (Gibbs, 2015). Whilst this component is important, it is not the intention of the thesis to focus on the electoral model, but rather the overall legal structure as highlighted in this image. 6 Figure 2 Private Trust Model 1.4 Definitions 1.4.1 Defining management This thesis looks at the extent to which mangement is present or absent in the design and operation of PSGEs. Thus, it is useful to define management and organisational design. For the purpose of this thesis, management is the process of forecasting and planning, of organising, of commanding, of coordinating and of control (Fayol, 2016). Management involves examinig the future to devise a plan, building a dual structure of material and human resources, maintaining and unifying activity and effort, and of conformity to the rules and expressed command (Fayol, 2016). As such, it is the accomplishment of these actions in pursuit of the organisation’s objectives while maintaining relationships with stakeholders, technologies and other internal and external artifacts (Clegg, Kornberger, & Pitsis, 2016). 7 1.4.2 Defining organisational design Organisational design is an ongoing process, with design principles underlying any well-functioning organisation (Burton, Obel, & DeSanctis, 2011). “Organizational design is the plan of an organization’s rationally designed structure and mode of operation” (Clegg et al., 2016, p. 517). This thesis looks at the structural components of organisational design, including the structure chosen by PSGEs, the intention of the structure and how the structure helps to support PSGEs achieve their goals. The thesis then looks at the functional components of the PSGE, such as how the structure is implemented and how the functions are operationalised. Both objectives intend to contribute to understanding the factors influencing the design and operation of PSGEs. 1.4.3 Defining organisations In this thesis, the term organisation refers to the PSGE, including its structure. The application of organisational design is practical for those enterprises that include several layers of hierarchy, a wide range of occupational categories, a number of functions and or departments (Clark, 1972). An organisation is also a social entity, existing for and made up of people. It has goals and exists for a purpose. It has boundaries, some internal and some external. The external is called the environment, which is an important consideration for the design of the internal (Burton & Obel, 1998). So the terms organisation, enterprise, and entity, all refer to PSGE in this thesis. 1.5 Structure of the thesis The rationale and aims of the study have been explained and this will be supported by the literature review, which contributes to the first component of the relationship between theory and practice, by reviewing key texts. The literature review thus helps inform the methods that this study employs through both a Kaupapa Māori (Māori approach) paradigm and an interpretive approach. The methodology chapter also identifies ethical considerations. The findings summarises key themes that emerged from the interviews and the discussion chapter analyses these themes as they pertain to the research question and aim of the thesis. A conclusion summarises the thesis. In summary, this thesis examines design thinking when developing a PSGE, and the mode of operation and application once a structure has been decided. It aims to achieve this with a management lens. The working definitions provided here are to establish initial boundaries but are adapted as analysis unfolds. The thesis contributes to knowledge of Māori management. 8 2 Literature Review This thesis is a study of PSGEs. It reviews the design process of developing a PSGE and investigates the implementation once the PSGE has been established. The overall aim is to provide theoretical insights and practical implications, looking at what was intended versus what actually happened. Both considerations ultimately looking at the relationship between design and operation. This literature review contributes to the first component of that relationship by examining the literature, information and discussion that exist on the determinants of the design of PSGEs. This literature review explores six areas pertinent to the design of PSGEs. The first looks at what is generally discussed about PSGEs. What perspective do the discussions come from, who is writing about them and what is the key focus on those discussions. The second area widens the scope to include governance entities as opposed to just PSGEs. This leads into the third aspect, why there is little written on design and PSGEs and presents the arguments around the application of governance and management. The fourth area looks at Māori management design and function and the fifth at indigenous tribal design and function. The sixth and last area summarises the literature used during the design of PSGE entities, the advice received and information for ratifying the PSGE. 2.1 Treaty settlements and treaty claims Much of the literature on PSGEs is located within settlements themselves. That is, the discussion is heavily focused towards treaty settlements in its entirety and not particularly about PSGEs. This is true given that PSGEs are an outcome of settlements as opposed to a planned, isolated piece of work. For this reason, it is fair to say that while the settlement may paint a picture about how a PSGE is set up, what is learnt about them is only known once a PSGE is established. Although the first established PSGEs have now been in place for some years, understanding of how PSGEs should be structured is still developing (Gibbs, 2015). As a result, the literature continues to evolve. The issue of the obscurity and lack of PSGE literature is further complicated by the fact that, it is located within many subject fields except that of management. This mirrors the idea that because the focus is more on the intentions and journey to implementation, organisational design or even management, are only discussed in regard to management of assets or of management being an operational level activity. Little is said about the involvement or even the contribution organisational design and management can have on PSGE performance. 9 Ward (1999), a contract historian for the Waitangi Tribunal, writes about the purposes, motivations expectations and political contexts of treaty claims from a historical and political justice point of view, but there is no mention of PSGEs. One is, therefore, required to look within specific treaty settlements to get an understanding of the design aspects of their PSGEs. For example, factors such as asset management in the fisheries claim or social and economic advancement in the Ngāi Tahu and Tainui claims. Wheen and Hayward (2012), write about treaty negotiations, the settlement process, legal challenges, apologies, land settlements, water settlements, taonga (prized possession), financial and commercial dimensions, identity, representation, impacts for Māori and Māori-Crown relations. Again, there is no mention of PSGEs as a managerial phenomenon other than particular features that impact on the management of key resources such as land, forest and fisheries. This raises a point in that the literature on PSGEs are not located within the field of management because it is the objectives that determine the features of PSGEs as opposed to management being a universal subject within which PSGEs can be designed. Summerfield’s (2015) thesis on decolonisation and positive treaty partnerships argues that Māori continue to resist the efforts of the Crown to retain control and influence. This occurs through negotiating favourable settlements and insisting that settlements be accepted on the claimants’ terms. While this might not have a direct correlation with the structure or design of PSGEs, it may well highlight a predisposition in regard to the challenges that PSGEs face when trying to devise a structure that meets the requirements of the claimant group. Andrew (2008) reviews the negotiation and settlement process within the political arena, the Waitangi Tribunal and the courts. She concludes that failure of the courts and of the political arena remain very real for claimants, therefore, also limiting the value of the tribunal in bringing about justice. Similarly, the New Zealand Law Commission (2002) in their report addressing the post- settlement phase look at the intertwine between tikanga Māori and the legislative framework. The commission identified that an issue of high importance was the need to “devise structures to ensure the success of settlements entered into…” (New Zealand Law Commission, 2002, p. 12). Wiri (2013) writes about mana whenua (jurisdiction over land), Māori customary law, and the treaty settlement process. Wiri essentially looks at the academic and legal definitions of mana whenua and how this concept was misinterpreted by some iwi within the Treelords Deal (Central North Island forest collective settlement) for commercial gain. This raises particular issues including inter-tribal disputes, poor leadership and communication and the lack of upholding Māori values. While Wiri made no particular mention of structural arrangements, such contributing factors are undoubtedly considerations when developing a PSGE. The Treelords Deal highlights the issues when dealing with multiple claimant groups. 10 Lashley (2000) argues that treaty settlements, while they aim to provide redress to Māori people, has neither reduced income inequality nor the rate of Māori poverty. Treaty settlements are, therefore, insufficient to remedy economic inequality. This review of treaty settlements argues that settlement assets are distributed to Māori tribal collectives and managed by tribal trust boards as commercial ventures and investment portfolios. Little of the benefits are provided directly to individuals thus impacting the government’s obligations in rendering redress and social justice to Māori as individuals. This highlights a key determinant in the design of the structure of PSGEs where both investment and distribution functions exist. Treaty settlements and their cost to the New Zealand economy have also been brought to light, particularly with settlements and their relationship to taxes and health inequalities (Fyers, 2018; Glover, 9 July 2019). The literature indicates that the cost of treaty settlements are minor in comparison to other government spending, the scale of the breaches and to the social, cultural and environmental disparities claimant groups are meant to be responsible for. In 2018, for example, the income generated on taxes from Māori in alcohol, tobacco and gambling alone far exceed what was distributed in treaty settlements for that year (Glover, 2019). Dodson (2014), discussed treaty settlements in light of conservation, co- governance and communication and argues that policy makers need to learn from the innovations of treaty settlements. Firstly, Dodson notes that structures and frameworks can draw stakeholders together. Secondly, that the structures and frameworks help us to reconsider conservation policy and allows for key communicative spaces whereby partnerships can be constituted, negotiated and developed. Dodson also points out the importance of dismantling colonial structures and how to recognise indigenous rights (in reference to conservation) is critical in the establishment of PSGEs. An example is the Whanganui River Settlement ("Te Awa Tupua Act 2017," 2017) and includes a special feature with the Whanganui River being recognised as a legal person with rights, powers, duties and liabilities. The framework itself not only aims to draw stakeholders together as outlined by Dodson (2014), but in a practical sense binds people to work together for the betterment of the river. This is achieved through the joint role of Te Pou Tupua where iwi and the Crown each select a representative to speak on behalf of the river. It is also done through the establishment of Te Kopuka nā Te Awa Tupua, the strategy group, where the collective interest and responsibilities of the river communities are recognised. Te Aho’s (2010) writing on co-management within the Waikato River settlement, highlights how Māori were excluded from the decision-making process on natural resources. She makes particular note around how the Waikato River settlement can make way for enhanced governance and management of a significant waterway. There is no specific mention though of how the structure of the PSGE helps to achieve this. Instead, one is provided with a background on the settlement in its entirety and some examples are given of how the administrative arrangements operate in a practical context. 11 Warren (2016) investigates the Whanganui River and Te Urewera and innovative developments in rangatiratanga (self-determination, sovereignty) and resource management. Both the Whanganui River and Te Urewera are large natural resources that have been given status as legal personhood to exercise sovereignty by the claimant groups. Both settlements include features innovative in their entirety. The establishment of both groups’ arrangements were discussed as too were some of the practicalities of the settlements as they relate to innovation. The thesis also attempts to show the potential to exercise rangatiratanga and autonomy in the settlement and post- settlement world. Other perspectives on treaty settlements and post-settlement contexts can be provided through the notion of being multipurpose or of acknowledging the quadruple bottom line of cultural, environmental, financial and social values (Best & Love, 2010). Research was conducted on thirty treaty settlements that affect the western Bay of Plenty (SmartGrowth, 2013). Amongst other findings, the research confirmed that traditional economic activity will continue such as fishing, forestry and farming, but alongside Māori education, health and social services. At the same time, tangata whenua (indigenous people of the land) are required to learn from past experiences while also plan for future generations. They are also required to consider existing and new entities and communities. Mika, Smith, et al. (2019) research about tensions within post-settlement governance and tribal economies, find that a central challenge is exponentialising tribal capabilities because of the multiple purposes ascribed to post-settled iwi. While they focus on indigenous entrepreneurship and tribal governance, they allude to PSGEs being multipurpose. A key point is how do PSGEs remain fit for purpose and maintain tribal ways of knowing and being if they are continuously facing tensions? Treaty settlements are generally discussed within politics, law, mana whenua, inequalities, the environment, co-management, rangatiratanga, co- governance. There is no particular separation of PSGEs within this literature and no clear relationship between settlements and management. Managerial concepts such as structure, co-management and frameworks are, however, mentioned. As the literature does not explicitly identify management as a core factor influencing settlements, it is necessary to consider governance. 2.2 Governance entities The inclusion of governance allows the thesis to move to an entity view of PSGEs, where governance exists any time a group of people come together to accomplish an objective (Joseph, 2014). Although governance may be broad, it sheds light on the managerial challenges that PSGEs face. While the literature on governance entities is strategic, it is these decisions that influence structures and functions. 12 Joseph (2014) argues that there is no one size fits all model for best practice good governance due to differences in legal systems, institutional frameworks and cultural traditions noting that even good governance principles conflict each other. This is understandable given the different contexts and multiple responsibilities of Māori governance entities. For this reason, Māori continue to struggle with actualising self-determination and that transformational Māori governance, including those found in PSGEs, continue to struggle to improve the well-being of Māori communities. Doctoral and masters theses have contributed considerably to the literature on management and the post-settled world (Knox, 2005; McKay, 2012; Prendergast-Tarena, 2015; Summerfield, 2015; Tinirau, 2017; Warren, 2016). Roxburgh (2016) provides a distinctive human resource flavour by looking at values and culture and how they are transmitted through human resource practices of recruitment and induction of an iwi entity. Roxburgh’s thesis looked at how iwi entities preserve kaupapa Māori values and practices whilst operating in a western business context. Roxburgh finds that traditional iwi values and methods were brought into the contemporary business setting at the iwi entity. 2.2.1 He Waka Umanga In 2006, a report titled He Waka Umanga was released proposing a law for Māori governance entities (New Zealand Law Commission, 2006). It came about because of the different legislative and policy requirements, depending on the agency involved. A generic legal form, therefore, appeared urgent. At the core of the commission’s proposal was an analysis on the issue of tribal governance and management of collective Māori assets. What is of particular interest is the development of a comprehensive framework for Māori entities, the processes by which they would operate, and the way in which they would interact with stakeholders. The commission’s report offers a comprehensive analysis that considers governance entities from a management perspective with acknowledgement of two key issues. The first being a lack of a legal framework to represent and manage the interests of tribes and other collectives in a way suitable both for them and those with whom they deal. And secondly, the lack of a legal framework for tribal restructuring to ensure they are both representative of the group and their culture. The commission continues to state that a key aim is to provide for a legal entity specifically shaped to meet the organisational needs of Māori tribes and other groups in managing communal assets (New Zealand Law Commission, 2006). The commission makes recommendations on structural formations, economies of scale, internal communication, accountability, functions, subsidiaries and the corporate office. Although these are listed as governance recommendations, they concern management functions previously unaddressed by other literature. The commission looks at the practicalities of entities including their daily operation. However, He Waka Umanga is not only for PSGEs but for various Māori entities. 13 McKay (2012) does a comprehensive review of He Waka Umanga and argues that the government missed an opportunity by not passing the He Waka Umanga Bill. McKay argues that the government would rather keep the status quo instead of supporting Māori in their ability to fully benefit from their collective assets in the post-settlement era. Both the bill and the review by McKay argue that the structures do not meet the varying needs of Māori and their management of collective assets and that “there is at present no entity that can cater to the wide-ranging needs of Māori, nor address the unique circumstances Māori collectives face in managing their assets” (McKay, 2012, p. 133). 2.2.2 Ngā Tipu Whakaritorito A similar effort has been made by Te Puni Kokiri who stated that “finding the structure that will best meet the unique governance requirements of Māori collectives has challenged Māori incorporations and trusts for quite some decades” (Te Puni Kokiri, 2004, p. 3). They continue to argue that the key challenges to such structures are time and cost restrictions, statutory amendments and that the current governance entities available are not meeting the needs and unique requirements of Māori collectives. The Ngā Tipu Whakaritorito report offers a new governance model and constitutes the biggest development in the governance of Māori interest in over 50 years. Although written in 2004, the report remains relevant today. Ngā Tipu Whakaritorito identifies related issues with governing entities. Appropriate structures, the need for those structures to be flexible and of Māori entities being multipurpose. In addition to the definition by Best and Love (2010) and Mika, Smith, et al. (2019) on entities being multipurpose, Te Puni Kokiri’s (2004) definition of being multipurpose includes management and development of assets, treaty and fisheries, interactions with government and local authorities, delivery of social services, cultural development and the development of commercial interests. Similar to McKay’s (2012) review of He Waka Umanga (New Zealand Law Commission, 2006), Meade (2004) undertakes an economic appraisal of Ngā Tipu Whakaritorito. At the core of his report, he views the proposal in light of economics, in particular, the cost of organisations, operating economic assets, customer-owners and supplier-owners. The greatest contribution of this review has been the ability to discuss the topic, the issues and the challenges of governance entities as it pertains to economics. This type of review is what is needed, but from a management perspective and forms a large part of why this thesis is being done. 14 Meade (2004) also argues that there is no harm in members of Māori collectives having one more governance option available to them. And whilst the Ngā Tipu Whakaritorito lacks detail and does not offer over and above what existing governance models offer, Māori collectives continue to use a variety of governance structures for different types of activity. Based on economic arguments, this is appropriate (Meade, 2004). This view is also shared by Te Puni Kokiri and both they and Mead conclude that the model is likely to complement rather than replace the use of existing structures. 2.3 The application of governance and management The reason why there might be little written on management and PSGEs is merely because of a variation in these terms and their application. The intention of this thesis is to study PSGEs from a management lens. However, PSGEs continue to appear as everything other than management, mainly governance. Te Puni Kokiri (2004) defines governance as that which “refers to the people, structures, systems, policies and processes by which an organisation operates” (p. 6). Burton et al. (2011) argue that design principles cause well-functioning organisations to ask what are our goals, what are the basic tasks, who makes which decisions, what is the structure for communication and what is the incentive structure? The purpose is not to analyse definitions of governance. For now, the aim is to highlight the overlap between management and governance. For as Cadbury (1914) believes, understanding how to apply the principles of management should not be confused with the principles themselves. 2.3.1 Exploration of management The definition of management for the purpose of this thesis was provided in the introduction of this thesis. It focused on Fayol’s (2016) functions of management. These are forecasting and planning, organising, commanding, coordinating and control. As such, management is the accomplishment of these actions in pursuit of the organisation’s objectives while maintaining relationships with stakeholders, technologies and other artefacts both within as well as between organisations (Clegg et al., 2016). This definition of focuses on framing and how to conduct management functions. 15 To think about how management functions are carried out, is portrayed well by Koontz (1961), who identifies six major schools of management theory. These theories encapsulate a variety of understanding and application of management, without being too prescriptive. First, the management process school looks at the function of managers. Second, the empirical school is based on the study of experience. Third, the human behaviour school focuses particularly on the human aspect. Fourth, the social system school are the cultural interrelationships and often makes references to the organisation. Fifth, the decision theory school has a rational approach to decision making. And sixth, the mathematical school, sees management as a system of mathematical models and processes. It considers scientific, empirical, human, social, rational and mathematical management. Management can also be defined against time by comparing the application of management against the theories of the time. Bureaucracy is a social intervention perfected during the industrial revolution to organise and direct the activities of the firm (Bennis, 1966). The six dimensions of bureaucracy are: a division of labour; a well-defined hierarchy of authority; a system of rules and procedures; technically qualified personnel; a system of procedures; and impersonality of interpersonal relations (Bennis, 1966; Daft, 2010). Bennis (1966) predicts that because of bureaucratic problems, within the next twenty-five to fifty years, we should all be witness to and participate in the end of bureaucracy and the rise of new social systems better able to cope with twentieth century demands. As such, we see the rise of the post-bureaucratic era, where the organisation is decentralised, loosely coupled, flexible, nonhierarchical and fluid (Alvesson & Thompson, 2005). Amongst other things, post-bureaucracy will operate on a basis of horizontal and vertical networking, mutual adjustment, and will be guided by visions and shared values. While this might be ideal, it remains that there is still no concrete definition of post-bureaucracy or of the post-bureaucratic organisation (Heckscher, 1994). Regardless of which management theories are used to understand the design and operation PSGEs, none make reference to place, only to time and context. That is, there is little reference to the specific hybrid and multipurpose, multifunctioning role of PSGEs in Aotearoa New Zealand. Mintzberg (1983), perhaps offers better advice in that organisations are better designed to be guided by fashion, that is, the power of the norms of the culture in which the organisation finds itself. Therefore, this thesis accepts all these principles of management as a guideline to establish the parameters of this thesis and acknowledges that it is a work in progress as the thesis evolves. 16 2.3.2 Exploring organisational design Perhaps looking instead at a particular activity within management, such as organisational design, will provide a better lens in which to articulate the application of governance and management. “Organizational design is the plan of an organization’s rationally designed structure and mode of operation” (Clegg et al., 2016, p. 517). It involves the specification of strategy, structure, processes, people, and incentive components of the organisation (Burton et al., 2011). Organisational design is also concerned with the ought to be, focusing on that which is desired (Burton & Obel, 1998) and “relies heavily on the ability to relate the systems of organization to their market, social, and technological contexts” (Clark, 1972, p. 12). Organisational design is also concerned with the process of deliberate configuration of structure, processes, metrics, reward systems but goes beyond activity to include people practices, mind sets and culture to channel individual and collective energy towards the achievement of business strategy (Kates & Galbraith, 2007). Some of the key tasks involved in doing organisational design are materialising problems through mock-ups, scenarios, process of generating, developing and testing ideas and most importantly the implementation stage, which is the clear development and specification of the idea, its effective communication and engagement of others (Clegg et al., 2016). The definitions of management and of organisational design help to illustrate that the lack of management literature in regard to PSGEs could simply be because of its application. While there may be a lack of the application of management principles in the design of PSGEs, the principles themselves should still be considered in the design of PSGEs. For example, structure is one factor that is considered by both governance and management. However, it is the governance perspective that continues to be discussed. Mika and O'Sullivan (2014) define Māori management as “the systematic action-oriented deployment of resources by Māori and potentially non-Māori managers within a Māori world view (āronga Māori), to achieve purposes that are meaningful and of benefit to whānau (family), hapū (sub-tribe), iwi (tribe), Māori communities and others, in terms of both the means and ends, and which may be conducted within both Māori and non-Māori organisational contexts” (p. 655). Mika and O'Sullivan (2014) also argue that the purpose of traditional Māori management was the survival of whānau, hapū and iwi. It is at this abstract level of thinking where management and Māori management comes in to play with regards to PSGEs, as the literature review has illustrated. 17 What is needed though is a distinct application of Māori organisational design and functionality in the design of PSGEs. Mika and O'Sullivan (2014) adopt Fayol’s functions of management as a framework for examining what it is that Māori managers do. These functions are planning, organising, leading and controlling, and suggests that there is a distinctively Māori approach to management with respect to these four functions. It would be useful to understand a similar Māori approach to the design of PSGEs, beyond the political, cultural, social and environmental influences of design which continue to permeate the literature. This would require claimant groups to go beyond the abstract application of management and consider the detailed practicalities involved in the design of PSGEs as per Fayol’s functions. There seems to be limited understanding and application of how management can contribute to both the literature and design of PSGEs. Although the four functions have been noted, perhaps a basic consideration of the principles of management should be used instead. Fells (2000) discusses the 14 principles of management which include division of work, authority and responsibility, discipline, command, direction, subordination of individual interest to general interest, remuneration, centralisation, span of control, order, equity, stability of personnel, initiative, and esprit de corps, in other words, a feeling of pride. The principles of division of work, subordination of individual interest to general interest and direction, emerge as distinctive principles that have been discussed in regard to the collective need and strategic direction of claimant groups when devising an appropriate structure for their PSGE. Gibbs (2015, p. 6) agrees and states that “the careful specification of functions and responsibilities across different components of the PSGE structure is an important aspect of designing an effective PSGE”. In particular, the relationship between the corporate entity and the PSGE needs careful consideration with respect to objectives, powers, reporting and management support. Again, considerations of PSGE design are not contemplated as management principles but are discussed in light of the social and cultural requirements for the PSGE model to reflect tribal imperatives. To shed light on the contribution of management to the design of PSGEs, requires concurrent discussion of governance and management in the design and functionality of PSGEs. Adaptive management has been applied to environmental management over many years (McLain & Lee, 1996). It is an approach to resource and ecosystem management that refers to functionally defined social-ecological systems with a regional scope (Voß & Bornemann, 2011). 18 2.3.3 Management and governance With this in mind, PSGEs are established with a goal, amongst other things, of managing assets and resources on behalf of claimant groups. The potential for the consideration, use and application of adaptive management has merit for the design of PSGEs as it gives consideration to the role of management in the design process. Voß and Bornemann (2011) promote use of adaptive management for the effective integration of politics into the design of good governance. They draw attention to the pervasiveness of politics as often unruly and hidden attempts at shaping the set-up, process, and outcome of governance to further beliefs and interests of particular actors. Halbe, Pahl-Wostl, Sendzimir, and Adamowski’s (2013) paper on integrated water resource management aims at finding practical and sustainable solutions to water issues. They propose a new methodology for the integrated analysis of water resources management and governance systems, which allows for the examination of structures and processes. In their research, they link participatory modelling with research on complex management and governance systems. At the core of their research, is the importance of knowledge transfer between scientific, policy, engineering and local communities. Their view on adaptive management principles facilitates assessment and implementation of transformation processes between these groups for effective management of resources such as water. Tihanyi, Graffin, and George (2014) also talk about the role of management and the impact of governance. They agree that corporate governance is about what the board of a company does and how it sets the values of the company, but is distinct from the management of the company by full-time executives. Corporate governance stems predominantly from a financial perspective. Instead of adaptive management, Tihanyi et al. (2014) talk about agency conflict and explore governance problems at different levels of analysis by considering managers and their teams in leadership and other roles rather than as agents of the shareholders or inside members of the board of directors. Gibbs (2015) stresses the need for separation between governance and management, based on function and the expertise of those functions. The separation of governance of the parent entity from management of the assets is crucial for the effective management of settlement assets. This separation allows the right skills to be focused on the right tasks. Typically, the trustees who are elected to govern the parent body are experienced at political representation and do not necessarily have the business experience for effective management of commercial assets. A separate commercial arm enables PSGE trustees to appoint company directors with appropriate skills. 19 Boje, Oswick, and Ford (2004) provide an interesting argument that organisations are phenomena in and of language. They argue that organisations can be understood as collaborative and contending discourses. As such, we can consider organisations as material practices of text and talk set in currents of political economy and sociohistoricity. From this point of view, what an organisation is and everything that happens in and to it can be seen as a phenomenon in and of language. This remains true given the legal and statutory requirements surrounding the design and implementation of PSGEs. This legal language could very well infiltrate the literature on PSGEs to the point that any acceptance of management is either absent or misunderstood. There is no broad agreement that management and governance functions should be isolated. There is support though for better understanding on how the two functions can work together in the establishment of PSGEs. That is, how management and governance can be used in designing appropriate structures for claimant groups. Currently, we only use and understand managerial concepts in the abstract but lack a distinctive application of Māori organisational design and functionality. Because of this, there remains minimal literature on PSGEs and management. Irrespective of whether or not PSGEs are portrayed as a management issue, the discussions within the organisational design activity of treaty settlements continue to be framed within a political, legal, environmental, cultural, economic and governance lens. When structural issues of time, cost and flexibility to meet both statutory and collective needs are present, organisational design is not fully appreciated for its contribution to settlement challenges (Te Puni Kokiri, 2004). If governance as defined by Te Puni Kokiri (2004), is merely one feature of an organisation, the reason for the preponderance of the literature on governance in PSGEs is not apparent. Perhaps it is because there needs to be a better understanding of organisational design and management. That is, beyond thinking about managing assets, or contrasting management and governance and operational activity. In fact, strategic thinking needs to take into consideration a Māori approach to planning, organising, leading and controlling (Mika & O'Sullivan, 2014). Ngā Tipu Whakaritorito was completed from a governance perspective (Te Puni Kokiri, 2004) and He Waka Umanga was completed from a legal perspective (New Zealand Law Commission, 2006). These reports have been reviewed from a legal perspective (McKay, 2012) and an economic perspective (Meade, 2004). This will contribute to the literature and policy, and allow managerial concepts to be considered prior to establishment of PSGEs. 20 2.4 Māori management, design and function “Analysis of organisation design literature shows there is a complete absence of literature concerning the nature of indigenous organisations and their design” (Prendergast-Tarena, 2015, p. 33). This remains true for PSGEs as the literature so far has shown that management has only been discussed in light of management and co-management of resources and assets, current structures not being suitable, and the multiple purposes ascribed to PSGEs. These are not necessarily issues of management or design and for this reason, this literature review’s scope considers Māori management. Prendergast-Tarena (2015) identified that the commonality of contemporary indigenous organisations is in their contexts and challenges rather than their mechanics. This confirms two things. First, that management has a place in contributing to the development of these mechanics, and secondly that the commonalities of contexts and challenges amongst indigenous organisations including Māori, are more evident. This coincides with the idea presented earlier that factors of design could be more important than design itself. These factors, or contexts and challenges, are presented next and identify which of those factors that Māori consider important when establishing organisations. 2.4.1 Māori organisations and the role of values Values and the important role of values remains critical in the establishment and practices of Māori organisations and Māori businesses at large (Spiller, Erakovic, Henare, & Pio, 2011; Tinirau, 2017; Wolfgramm, Spiller, Henry, & Pouwhare, 2019). Tinirau (2017) argues that “though Māori have endured discrimination, and their business reflect either Pākeha business models, Māori models of business or a composite of both, Māori values tend to manifest in different ways, even though they may not be defined or formalised” (p. 120). This will become true for PSGEs particularly because the people they represent are Māori, iwi, hapū and whānau who hold a high regard for tikanga and values as a first consideration as to what PSGEs must have. Knox (2005) discusses values and their role in the way Māori organisations have evolved. His thesis investigates traditional ways in which Māori society was organised prior to the signing of the Treaty of Waitangi and the impact of the arrival of Europeans on the Māori economy. Knox argues that the Pākeha (European) organisational model under which most Māori activities have been conducted since the mid twentieth century remains inadequate. While Knox focuses on Māori land, a new approach to Māori organisations is also needed which will result in better outcomes for Māori landowners. Knox’s approach encourages the use and important role of Māori values. 21 Such values can be seen as providing an advantage to Māori businesses and Māori in business. For instance Best and Love (2010) discuss the role of cultural capital in indigenous organisations. The argument is that cultural capital can be the reason for economic growth; in other words, turning cultural capital into economic capital. Best and Love also state that Māori organisations have different ways of management and leadership to that of European organisations because of values such as tikanga and kawa (custom). Although the theory applies to Māori businesses, the same can be said for PSGEs, especially since PSGEs include Māori people, assets and values as define by Best and Love (2010). A similar view is held by Spiller et al. (2011) in their article on Māori values in tourism business. They look at business as catalysts for well-being, as opposed to being profit and wealth driven. In particular, they argue that Māori values such as tikanga, manaakitanga (hospitality) and pono (truth) are part of Māori organisational realities which inform Māori business practices and facilitate well-being. Māori models of business are considerations for design as Spiller et al. (2011) put it and organisational realities that PSGEs assume. 2.4.2 Organisational realities and being multipurpose Organisational realities is also alluded to by Henry (1997), who suggests that influences such as capitalism have led to the development of a new economic infrastructure that has allowed Māori to operate in their commercial reality, whilst also blending aspects of Māori culture. The infrastructure, from which Māori businesses have developed, results from Māori needs and constraints imposed by paternalistic, inflexible, and discriminatory legal frameworks Māori businesses must operates within (Henry, 1997). Earlier this review spoke of settlements being multi-purpose, which remains true for Māori organisations generally. Harmsworth et al. (2002) discuss sustainable development and holistic Māori approaches to improve well-being, health, capacity, identity, environmental management, and economic growth. Their framework can help organisations set goals that go beyond economics. They argue that with any organisation’s movement into a new phase, a review of the organisational structure and processes is essential, however it falls short of considering what appropriate structures meet all these requirements. It begs to ask, what then are appropriate designs or models that meet the breadth of values, cultural needs, commercial realities and functions of not only PSGEs but Māori organisations and businesses at large. This poses a more critical question: are there any? In returning to Prendergast-Tarena (2015), addressing these questions requires reference to indigenous contexts. Although he looks at the relationship between organisational design and success and how they are influenced by culture, his insights are useful here. 22 2.5 Indigenous and tribal design and function “Finding the structure that will best meet the unique governance requirements of Māori collectives has challenged Māori incorporations and trusts for quite some decades” (Prendergast-Tarena, 2015, p. 12). Prendergast-Tarena argues that the traditional forms of iwi organisation were insufficient to progress claims through the tribunal process. Together with the need to form a structure that met the prerequisites and conditions set out by the Crown, a new model of tribal structuring was created—the iwi corporate. The ratification of a new form of iwi organisation to manage post-settlement assets has become an unintended consequence of the settlement process. This review of how PSGEs are created, does not confirm if claimant groups in fact had meaningful input into the design of their PSGEs. Instead it asks if such structures were merely replicas of western models. It also does not confirm, whether managerial concepts were part of those models. Prendergast-Tarena (2015) argues that the adoption of western models suited political motives for the transfer of assets but did so at the expense of a more considered approach whereby cultural values could have been better translated into organisation design principles. And although this thesis is not about values as such, values remain critical for Māori organisations. Martin (2003) urges conceptualisation of indigenous organisations within the complex domains in which they are located. This rarely occurs in the development of PSGEs. Martin (2003) also believes that the essence of developing effective indigenous institutions is not about solving conflicting values but rather working toward a robust system that can engage diversity and the technical capability to operate the institutions. This is consistent with PSGEs not only being multi-purpose but products of organisational realities. 2.5.1 Indigenous governance and management from the United States Although PSGEs explicitly incorporate the term governance, little is known about the relevance of management or managerial concepts. The next section reviews nation-building theory from indigenous experience of the United States of America (US). It highlights challenges similar to those of PSGEs. Tribal governance is something that has been seriously considered in the US. Cornell and Kalt (2006) talk about two approaches to reservation economic development, one of which is the nation building approach. While nation building is about self-determination and tribal development, for Indian nations, it is about backing up sovereignty with effective governing institutions. Effective governing institutions is about ensuring Indian nations are in the driver’s seat, it is about understanding the rules of the game, it is about separating politics from day-to-day business and program management, it is about matching indigenous political culture and legitimacy in the eyes of the people. 23 However, “one of the problems that Indian nations have had is their dependence on institutions that they did not design and that reflect another society’s ideas about how authority ought to be organized and exercised” (Cornell & Kalt, 2006, p. 16). This argument was shared earlier by Prendergast-Tarena (2015) in the adoption of western models. Cornell and Kalt (1994) continue to argue that instead, governments should have a resourcing role as opposed to a decision making one. How then can sovereignty be achieved if indigenous institutions continue to work within the confines of western models? Cornell and Kalt (1994) indicate that for institutional success relies on their ability to turn their legal conditions into a practical tool for nation-building. The same can be said of PSGEs, particularly in light of the importance of values and the multiple purposes prescribed to PSGEs. Cornell and Kalt (1994) define this as institutions being able to pass the test of not only being designed to work in the abstract, but they have to fit the informal institutions as well, that is, the culturally derived norms and preferred ways of doing things. Further, Cornell and Kalt (1994) argue that these institutions of self- governance have to work both at the level of policy and group action and at the level of day-to-day bureaucratic functions. This may seem problematic because the execution of self-governance is not always successful. This is confirmed by Miller (2018), who tries to apply the nation-building theory to the problem of how to develop private sector economies on reservations. This gets to the heart of the practicalities, or as Cornell and Kalt (1994) put it, the day-to-day bureaucratic functions. At the heart of Miller’s argument is that if sovereign institutions are the goal, Indian peoples and governments are well overdue to revive their traditional institutions that once promoted and protected private economic activities. Getting to that stage will be a matter of one of two things, or both. Needing a strong management theory to complement the stable governance theory of nation-building or as previously discussed, being able to turn their legal conditions into a practical tool for nation-building. Despite attempts to understand organisational design and management and their relevance to PSGEs, understanding if and how design and function are determined prior to the establishment of any PSGE remains elusive. Widening the scope of literature to consider governance, Māori management, indigenous design and tribal governance, has provided other ways to view PSGEs. Yet, PSGE design and operation are confounded by the complexities of context, organisational realities, governance, values and cultural needs, adaptation of western models and achieving sovereignty. Prendergast-Tarena (2015) states that “there has been no analysis of the characteristics of current indigenous organisations to determine if there are uniquely indigenous features or if they merely mimic Western corporate structures” (p. 15). He argues that new knowledge generated in this area would assist indigenous groups in designing their organisations to best achieve success as defined by their own realities. 24 Mika and O'Sullivan (2014) share a similar argument and aim to renew interest in Māori management as a distinctive form of management within Aotearoa New Zealand. They agree with the argument so far that what is written about Māori organisations tends to concentrate on governance, structure and leadership and not so much on management. They also argue that Māori management is locked into a post-colonial struggle to correct the imbalances of unequal systems of economic exchange. Therefore, it is important to understand if and how management can contribute to the body of knowledge within treaty settlements. 2.6 Designing the PSGE The literature so far has built up a theoretical understanding of the place of organisational design and management in PSGEs. And although the comments above stress the need for a distinctive management point of view, it is now timely to consider the practicalities and the processes involved when PSGEs arrive at the stage of development, or better known as the ratification of the governance entity (see Figure 1). Next, the literature review examines the process to establish PSGEs. It seeks to understand if claimant groups are provided with advice to establish their PSGEs and if so, what type of advice this is. 2.6.1 Crown design It is appropriate that we start this section with advice provided by the Crown (Office of Treaty Settlements, 2018). Healing the past, building a future: A Guide to Treaty of Waitangi Claims and Negotiations with the Crown, popularly known as the ‘Red Book,’ is a summary of the settlement process. The Crown Forestry Rental Trust (2008) have also produced information guidelines for claimant groups, which mirrors the information from the Crown but with a claimant-centred approach. Development of settlement policy and structures is the first section of the Red Book that is relevant to this thesis. Following a review of the settlement process and policy in 2000 (Office of Treaty Settlements, 2018), six key principles were established to guide the Crown in settlement of historical treaty claims. The principles are intended to ensure settlements are fair, durable, final and occur in a timely manner. The principles include good faith, restoration of relationship, just redress, fairness between claims, transparency and government negotiated. These principles are high level, but it would be interesting to know whether management or organisational design were contemplated in their development. 25 Another possible factor influencing design is multi stakeholder collaboration necessary to not only the settlement process, but to the design of PSGEs. This literature review has already discussed PSGEs needing to be multi-purpose, now they are also tasked with ensuring their design takes into consideration the various groups who may or may not have an influence or involvement in their PSGE. The first is the Office of Treaty Settlements (OTS). They negotiate settlements of historical claims directly with claimant groups on behalf of the Crown. They provide policy advice, coordinate the government departments that are involved, oversee implementation and administer protection mechanisms of Crown-owned land for settlement purposes. Other groups involved are the Crown Law Office who provide advice to OTS on legal issues and drafting on settlements. Treasury, the lead advisor to the government on economic and financial policy, is responsible for fiscal management. Te Puni Kokiri, the Ministry of Māori Development provide advice on mandating and governance issues. The Department of Conservation deal with issues relating to land, plants and animals. The Ministry of Primary Industries provide advice on non-commercial fisheries issues. The Ministry for the Environment provide advice on Crown landholding issues. Land Information New Zealand provide advice on land issues including the Public Works Act 1981. And finally, the Parliamentary Counsel Office prepare the drafting of settlement legislation. It is uncertain whether the Crown Law Office or the Parliamentary Counsel Office secure management advice on the design of PSGEs. Perhaps it is left for Te Puni Kokiri to source expertise on the interplay of these groups. Perhaps the input of these groups is confined to satisfying legal requirements. There appears to be a need for departmental advice on the implementation and function of PSGEs. Earlier, six key principles were identified that guide the Crown with treaty settlements. The Red Book (Office of Treaty Settlements, 2018) also highlights Crown principles for the development of PSGE structures. Claimant groups must ensure that the structure adequately represents all members of the claimant group, has transparent decision-making and dispute resolution procedures, is fully accountable to the whole claimant group, ensures the beneficiaries of the settlement and the beneficiaries of the governance entity are identical when transferring assets and that the structure has been ratified by the claimant community. There is no particular reasoning for these principles and on the surface, it might seem that they are minimal. However what is most astounding is that following the presentation of what my seem like flexible principles, OTS also “urges claimant groups to seek appropriate professional advice when considering their options for a governance entity” (Office of Treaty Settlements, 2018, p. 67). And although OTS stress the need for claimant groups to seek professional advice, assuming claimant groups have options in their structure is in fact misleading. This becomes problematic because should the Crown have considered the practicalities or managerial concepts at the outset, claimant groups will not be challenged with finding an appropriate design for their PSGEs. 26 2.6.2 Financial and legal input For this reason, accountants and lawyers have set up post-settlement entities (Wineti, 2015). Despite there being a need for better structures to meet the ongoing demands of legislation, stakeholder expectations and asset management and responsibility, PSGEs are constrained in what they can do. While management can improve how PSGEs are designed, the advice continues to come from economic, legal and corporate models. Include the influence of political drivers such as inter- and intra-tribal challenges and mandating pressures, there is little room left for managerial considerations to impact the establishment of PSGEs. The Crown asks 20 questions on governance as part of the disclosure material when designing post-settlement entities (Office of Treaty Settlements, 2018). Of the 20 questions, three are generic and ask about the proposed structure and bodies accountable to it, how was it developed, and the relationship between the proposed structure and existing entities (if any). Three questions are on representation. Twelve are on accountability, that is, decision making, distributing benefits, rules and changes. Of these, one asks about the activities and another ask about management of assets and funds. The last two are on transparency specifically auditing and distribution of information. It is evident that little is asked of the functionality and execution of PSGEs. “Ngāi Tahu’s lead negotiators were advised by Rogernomics exponents” (Highman, 1997 as cited in Prendergast-Tarena, 2015). At the time, there was continued pressure for post-settled iwi to become corporate and as such was confirmed through the legal recognition and institutionalisation via the Waitangi Tribunal, though not intentional (Prendergast-Tarena, 2015). Even today with many small to medium sized settlements, the likelihood of PSGEs being governance heavy and light on operations is high. This will mean that between the expectations and aspirations from claimant groups, PSGEs will lack capacity to deliver without partnerships and collaboration from other stakeholders (SmartGrowth, 2013). Sanderson et al. (2007), in their report to the Crown Forestry Rental Trust look at the functions and costs of operating a PSGE. The report is a fair representation of their expertise and considers both the business aspect of operating a PSGE and the costs associated with such functions, particularly during the establishment phase. This is perhaps one of the most relevant documents in regard to the design of PSGEs and management, due to the business lens applied. The report is an attempt to discuss functions of a PSGE as well as the costs associated with these roles. The recommendations are illustrative rather than exhaustive, but nonetheless present a management point of view. 27 “Benchmarking and best practice principles are critical to inform the establishment of PSGEs, and to successfully grow iwi-owned assets. However, an iwi needs to consider their goals post-settlement, establish and run their PSGE within this context, and choose the functions and types of activities that best fit their situation post settlement” (Sanderson et al., 2007, p. 3). The attention to benchmarking and best practice principles have not been previously discussed and this review contributes considerably to the lack of literature in the PSGE and management space. It also supports the notion that this type of advice should be part of the Crown’s processes when negotiating with claimant groups the design and establishment of their PSGEs. Sanderson et al. (2007) outline four key functions necessary to support the operation of an economically sustainable PSGE. These are business functions, representational functions, statutory functions and treaty partner functions. The functions of individual PSGEs will also be dependent on settlement redress. Each PSGE is created for a purpose and to fulfil that purpose they must function as a business, represent an iwi, and work closely with government. It highlights the need to question, why then PSGEs are not designed around this framework, especially from the Crown’s perspective? “Many iwi initially struggle developing the business functions of their PSGE. They have received their quantum from the Crown and have their PSGE in place, but grapple with the costs associated with setting up a business and lack the skills to take their trust and move it to be a commercially viable business. For many iwi it is difficult to move from being a claimant group to a commercial entity” (Sanderson et al., 2007, p. 20). Coupled this with the increased expectations on PSGEs to be instantly successful and what Sanderson et al. (2007) label other critical responsibilities, referred to earlier as being multi-purpose, bringing in managerial or in this case business factors earlier in the design phase can minimise the work needed come implementation. A more recent report was prepared for the Crown Forestry Rental Trust (Hayes & Johnston, 2012), which provided tax information to claimant groups. In providing tax information, it was necessary to understand the key business and management functions of PSGEs. The functions informed the type of structure available to iwi, which ranged from minimal to complex and considered the transition of existing structures. The report concluded with a comprehensive overview of the structuring needs for iwi and how this informs which model PSGEs decide on. Given the need to decide how tax is treated, it was necessary to understand the intricate details of the various functions. The report has more detail than the one previously noted and as a result, has more opportunity to analyse from an organisational design perspective. 28 Current Māori organisations are designed around risk aversion and safety, which make it less likely to accommodate change and innovation (Wineti, 2015). Wineti asserts that the traditional way of building a business is to get an asset or workforce and put a legal boundary around it, particularly those Māori organisations that have been set up under legislation. Not only is it about risk aversion and safety, but claimant groups should also be thinking of the practicalities as outlined by Sanderson et al. (2007). These are, the cost of governance and compliance, the process of transition, plans, policies and personnel, the components of redress that impact on function and the administration and establishment of companies. The framing of PSGEs is very much about tax and legalities (Chapman Tripp, 2012). The commonly used structure is where the PSGE is usually a tax charity with elected trustees, under which it has a social services trust and an asset holding company. The decisions are around the relevance of being a registered tax charity or not, personal liability for trustees, charities making non-charitable distributions, making distributions to members living overseas, stability around delegated authority, sudden changes of control, policy and direction and claimant groups lacking expertise around companies. Chapman Tripp (2012) recommend structures which build on those currently being implemented and moving away from the largely charitable model. Perhaps the framing of PSGEs is not so much about its intended or actual form and function, but relies heavily on the type of organisation it is. “A PSGE is not a traditional Māori structure. It is a relatively new type of entity established under a set of Crown requirements for a very specific purpose” (Gibbs, 2015, p. 3). This specific purpose has been bound by legislative and tax requirements as outlined by the Crown. The need for clarification of the type of organisation PSGEs are, could determine how best to involve management principles and concepts to the design process of PSGE structures. Rindova and Kotha (2001) go beyond the conventional thinking about organisational form as relatively fixed and inertial, whereby structural changes traditionally meant adding or removing a unit or a level of the hierarchy. The contemporary view regard organisational form as a distinct entity and provider of certain services and classified as part of a group. As distinct entities, many PSGEs choose the private trust model which has the parent body with subsidiary trusts or companies set up underneath. As such, PSGEs can be considered as unique legal constitutions who operate like iwi-specific monopolies, a single organisation, or as oligopolies, such as those of the Central North Island treaty settlement which consist of multiple groupings. 29 2.7 Ratifying the PSGE This section reviews a selection of ratification booklets. Ratification booklets are what is distributed to members of the claimant group prior to their PSGE being ratified. The selected booklets are ones that are publicly available. The ratification booklets illustrate information shared with iwi members on organisational design and management of the PSGE. Publicly available booklets may not include all the information that has been distributed to members, as many meet and plan prior to the publication of the information. Iwi have various ratification booklets. Some looking at the full settlement and some ratification books just for the establishment of the PSGE. At the outset, some settlements chose to inform claimant group members in depth and in detail (Gibbs, 2015; Ngāti Kahungunu ki Wairarapa-Tāmaki-Nui-Ā-Rua Settlement Trust, 2016; Te Runanga o Ngāti Maru (Taranaki) Trust, 2018a), while others chose to provide a summarised version in light of the full settlement and redress package (Ngaati Whanaunga Incorporated Society, 2017; Ngāi Te Rangi Settlement Trust, 2013; Ngāti Paoa Iwi Trust, 2013; Te Mana o Ngāti Rangitihi Trust, 2019). The Ngaati Whanaunga ratification book (Ngaati Whanaunga Incorporated Society, 2017), sought independent advice to develop their PSGE and a section was dedicated to the PSGE itself. This included how the PSGE meets the Crown’s criteria of representation, accountability and transparency and gives examples of what that means for them. The Ngāi Te Rangi booklet (Ngāi Te Rangi Settlement Trust, 2013) goes over the Crown’s requirements but stresses the need for the PSGE to be ratified. A strong presence in all ratification booklets to vote yes for the resolutions is evident with Te Mana o Ngāti Rangitihi Trust (2019) stating that if the PSGE is not ratified, it will delay the journey to full settlement and the PSGE cannot receive the assets. Another distinctive feature of the information booklets has been the clarification of claimant groups. Te Mana o Ngāti Rangitihi Trust (2019) had to go through a significant process to establish a PSGE for its own claims even though a similar entity had existed for the Central North Island claim. A new entity was required before transfer of assets could take place because the entity did not meet the requirements of the Crown. Ngāi Te Rangi Settlement Trust (2013) had a section on the groups and the difference between the claimant groups and the name of the PSGE. Many of the booklets also had to outline a timeline of the settlement process and remind the group representing the claimant group is not the same entity that will receive the settlement assets. 30 Some of the claimant groups like Ngāti Paoa Iwi Trust (2013), are yet to reach settlement of their treaty claims but have chosen to establish their PSGE so it can be positioned to participate in the shared redress of other settlements they have an interest in. They too undertook extensive work and sought expert advice and had meetings to help develop their PSGE. They summarise the two key roles of their PSGE as receiving settlement redress and fostering, developing and representing the interests of their members. They also identify the role of trustees, how the PSGE will be accountable and that the PSGE will have the option to establish subsidiary bodies to meet the different functions and goals of the PSGE. Gibbs (2015) produced a preliminary analysis document on the options for ratifying the Ngātiwai PSGE. They also held workshops with their members to discuss options. At the outset they go in to detail on the wide range of electoral models. The electoral models, sometimes referred to as representative models, form a small part of the full structure options available for PSGEs. The electoral models or representative structure, look at how trustees are elected. Ideally, trustees are elected according to the varying attributes and circumstances of the claimant groups. The five basic types of PSGE electoral models are based on voting as marae (Māori communal village), hapū, individuals, groupings or a combination of these. In addition to representing the iwi in a democratic sense, the PSGE needs to be able to function as a commercial business, deliver services and other benefits to iwi members and work closely with central and local government (Gibbs, 2015). Ngātiwai went into considerable negotiations with their claimant group to develop their PSGE. Some of the issues they raised included providing their voice, overlapping claims and being involved in other settlements, consistency with values and protocols, accountability and transparency. Furthermore, “the design of the PSGE should be strongly influenced by its anticipated functions” (Gibbs, 2015, p. 11). Te Runanga o Ngāti Maru (Taranaki) Trust (2018a) went through extensive work to develop their PSGE and sought expert advice. They stressed the need to ensure that the roles and functions of Te Kahui Maru (the name of their PSGE) are clearly defined and understood. They decided that a “private trust structure has been used in a number of settlements and it represents the most simple and cost effective structure with both commercial flexibility and flexibility in relation to distributions to its beneficiaries” (Te Runanga o Ngāti Maru (Taranaki) Trust, 2018a, p. 7). The structure was preferred because it was proven, people are familiar with it and it is suitable for looking after assets and money for a large number of beneficial members. They also chose the structure because of its optimal tax position and flexibility for the future. 31 Ngāti Kahungunu ki Wairarapa-Tāmaki-Nui-Ā-Rua Settlement Trust (2016) ran a series of consultation meetings including asking members their views on key features of a PSGE, the representation model and then the proposed structure. They too identified key messages that came out of the consultation process, including the importance of reconnecting the people to the lands, the revitalisation and restoration of marae and protecting the culturally important lands received in settlement from being lost again. They also identified the importance and reliance on competent people arguing that functionality is relied within the people, so in the book it says trustees should appoint people who have proven business experience. In the Ngāti Kahungunu ki Wairarapa-Tāmaki-Nui-Ā-Rua information booklet, they also discuss the Crown principles when assessing any proposed PSGE structure. They also developed their own principles to guide the development of a PSGE. These principles include: • consistency with tikanga • affordability • ensuring the PSGE can operate in relation to the size of the settlement package • simplicity so its members can understand it • the structure should ensure that all members are represented • accountability • flexibility • the ability to reflect changing circumstances and • to enable the trustees to achieve the trust’s purposes • that the structure is able to generate income and can return benefits to members. A paper was prepared to assist Ngāpuhi (a tribe in the North Island) in their attempt to work towards settlement (Sadler & Mackinnon, 2014). The principle aim of the project was to set out what a PSGE is, what available structures there are and the advantages and disadvantages of each, in order to ascertain what PSGE is appropriate for Ngāpuhi to progress to post-settlement. The paper, however, includes outdated information such as pre-settlement structures some of which are no longer acceptable. The paper also included examples of the structures used by other iwi. While there maybe merit in doing this, structure selection should not be based on what other iwi do. “PSGEs are predicated on an organisational structure identical to a corporation. PSGEs consist of a Trustee Board with reporting lines to it from within the organisation structure, with charitable and commercial arms as subsidiaries” (Sadler & Mackinnon, 2014, p. 760). The authors continue to argue that the settlement process is fraught with impediments and obstacles placed by Crown constraints that Ngāpuhi must participate in if it wishes to complete a settlement. Rather than consider what other claimant groups have done, it would be ideal if Ngāpuhi looked at these important factors to determine possible options for their PSGE. If anything, it may also help inform some of the principles that could guide the development of their design. 32 2.8 Summary This literature review has attempted to look at first, how PSGEs are discussed in the literature, secondly, what factors influence the design of PSGEs and finally, whether management or organisational design inform PSGE formation. In regard to the first aim, the literature on PSGEs is heavily based on Māori organisations, Māori businesses, institutions, iwi corporations, and governance. Despite PSGEs making up 63% of the $15b Māori collective assets (Chapman Tripp, 2017), there is no distinctive body of literature purely dedicated to PSGEs and its relationship to management. The literature on PSGEs is written in light of the treaty settlement process and as such PSGEs are a minor component of the settlement journey. Because of this, the literature includes viewpoints from many subjects including politics, law, environmental studies, mana whenua, income and health inequalities with minimal mention of management. This holistic viewpoint of the settlement process, results in an overwhelming discussion on the challenges and factors that impact design, rather than specific design or managerial concepts. In regard to the factors influencing the design of PSGE structures, again, these are influenced in large part by the learnings from the settlement journey, including the challenges, contexts, values, cultural needs and high-level factors. Because of this, the current structures do not work and that there is currently no one model that meets the multi-purpose requirements of PSGEs. The literature review asks whether it was best to adapt to western models of design and structure or focus instead on transforming our current legal arrangements to achieve the purposes as set out by the claimant groups. Although the scope of the review was widened to include governance, Māori management and indigenous organisations, it is still unclear exactly what influences the design of PSGEs. The review though ascertains that important factors for Māori in considering the design and structure of their PSGE can be categorised into three main groups: the management and protection of assets; cultural values; and meeting the needs of the claimant group. In response to the factors influencing design being management or organisational design informed, this is still uncertain. There is literature on PSGEs and management if considered from a governance perspective. Governance has been considered by government departments and includes sections on management without it being labelled as management. The review examined the relationship between governance and management. It concluded that management is understood in the abstract and lacks detail in how it can inform design at a development level. However, advice on PSGEs needs to consider the practicalities involved when PSGEs are formed. 33 According to the ratification booklets, a lot of planning and negotiation goes into the design of the structure. While some claimants received advice, it is unclear exactly what type of advice this was or what type of planning and negotiation went into the design of the structure. While management can improve how PSGEs are designed and function, the literature continues to come from economic, legal and corporate models. The thesis will benefit hugely from getting an insight to not only the intention of the chosen structure of PSGEs, but how it operates according to the many functions outlined in this review and how that structure helps the PSGE achieve its goals and purposes as prescribed by the claimant group. 34 3 Methodology This chapter outlines the methodological approaches and ethical considerations for this thesis which looks to understand design and operation in PSGEs. This chapter will first describe the overall research paradigm used throughout this thesis, including Kaupapa Māori philosophy and an interpretive approach. A small section is included discussing positionality, based on the researcher’s rationale, interest and experience in the topic. The second part of this chapter then looks at the research methods applied including theoretical and practical techniques. The final part of this chapter discusses ethical considerations for the thesis. 3.1 Research paradigm This study is qualitative in nature and uses aspects of both a Kaupapa Māori philosophy and an interpretive approach. A key feature of qualitative research applicable to this thesis is an inductive view of the relationship between theory and research, with theories emerging from the data (Bell, Bryman, & Harley, 2019). This is particularly important because whilst the thesis intends to view the topic as per the definitions and features of management, it will do so only to provide the parameters of the topic. The thesis does not intend to assess the data as it pertains to meeting the definition of organisational design. Thi