Copyright is owned by the Author of the thesis. Permission is given for a copy to be downloaded by an individual for the purpose of research and private study only. The thesis may not be reproduced elsewhere without the permission of the Author. When and How Managerial Ties and Institutional Distance Matters For Export Venture Performance In A Digital Age: An Emerging Market Perspective A thesis presented in fulfilment of the requirements for the degree of Doctor of Philosophy in Marketing At Massey University, Albany New Zealand Herbert Sima 2022 ii iii Abstract Despite the recent research on export performance, research is still unclear about what and how drives export performance in the digital age, especially for firms from emerging markets. Given the unprecedented and rapid environmental changes globally, exporting firms from emerging markets have encountered serious strategic issues. To overcome the challenges caused by cross-market institutional environment distance, social networking theory suggests that emerging market export firms need to rely on different managerial ties (host market business and political ties, home market ties and intrafirm ties) when conducting business in foreign host markets. Drawing on resource integration and innovation, social networking theory, digital technology, social media, institutional theory and export venture performance literature, in this thesis I have developed a series of conceptual models that have addressed the key research gaps in the extant literature. This thesis consists of three papers. Paper 1 is a conceptual study that outlines the contingent role of managerial ties in the resource integration-export venture innovation framework concerning emerging market export ventures. Paper 1 provides a platform for further empirical exploration, in relation to resource integration, managerial ties and export venture innovation. In Paper 2, I explore and examine the contingent effect of managerial ties in the digital market technology-export venture performance framework. In Paper 3, I further uncover the contingent effect of the institutional environment in the social media platform-export venture performance framework. The studies in Papers 2 and 3 are conducted based on the empirical evidence of 251 Chinese manufacturing firms’ export ventures. The results suggest that digital marketing technology has a direct impact on export venture economic and channel performance. In Paper 2, it is found that host market managerial ties (business and political) can positively impact the effect of digital marketing technology on export venture performance, whereas home market managerial ties either have no impact or have a negative contingent effect on digital marketing technology-export venture performance conceptualisation. In Paper 3, my research findings confirm that a firm’s social media platform has a direct and significant effect on export venture economic and channel performance. The institutional environment has both dark and bright side effects in the social media platform- export venture performance framework. Collectively my empirical research offers substantial new and novel insights into social networking theory, institutional theory, digital marketing technology, social media platform, and export venture literature. The outcomes of my research also provide insightful managerial implications for export ventures, especially for those from the emerging markets operating in foreign host markets. iv Keywords: Managerial ties, export venture; economic and channel performance; institutional theory; marketing strategy; dark and bright side effect; digital marketing, social networking, home market managerial tie; host market managerial tie; innovation; resource integration; emerging market; social media platform. v ACKNOWLEDGEMENTS This Ph.D thesis is dedicated to my father, Chao Rong MA. Unfortunately, my father passed away at the last stage of my Ph.D journey. Growing up in a little village without power and clean water, how to survive became the only hope in people’s life. My parents have taught me how to fight for life and become a real human being! In the first instance, I would like to thank my primary supervisor, Associate Professor Henry F. Chung, for assisting me through my Ph.D journey. He has not only taught me about academic knowledge but also life skills; especially, how to get through the lowest point of my life. How to regain strength! I have been so lucky to have you as my supervisor and friend. Thank you for your ongoing support and encouragement! You become my true friend when my whole world had gone out! I would also like to thank my second supervisor, Dr. David Liu. Thank you for believing and supporting me during my Ph.D journey. Thanks for all your wonderful support and constructive feedback! I would also like to thank all the academic and professional staff at the School of Communication, Journalism and Marketing at the Massey Business School for your excellent support. Massey University is my second home. I am so lucky to know many good teachers and friends, particularly Dr. Flora Hung-Baesecke and Professor Xiaoming Li, as well as Professor Nattawat Visaltanachoti. I would also like to thank my friends and colleagues in the Department of Marketing, Business School of the University of Auckland. Thanks for your ongoing support. Your efforts in assisting me have been greatly appreciated. Other good friends have shared their lives and love, and have supported me during my Ph.D journey. For this, I thank Dr. Daniel Gruszynski,and Jerry Ma. vi I would also like to thank my sister, Jing Yu MA, and my brother, Jin Wen MA. Thanks for looking after our parents when I was away from them. Thanks for supporting me throughout my life! Finally, I would like to thank my wife, Jessy Ren, and my children, Aubrey, Clara and Nathan Sima. I know how lucky I am. You guys are my source of inspiration and life. My wife you are the fighter! Thanks for being so strong! Thanks to my beautiful children, without your support, my Ph.D journey would have been meaningless! I love you all! vii viii TABLE OF CONTENTS Abstract………………………………………………………………………………………iii Acknowledgements………………………………………………………………………...…v Table of Contents…………………………………………………………………………...viii List of Tables………………………………………………………………………………..xii List of Figures……………………………………………………………………………...xiii State of Current Outputs from the Thesis and Other Research Achievement…………xiv Chapter 1 Introduction……………………………………………………………………....1 1.1 Research questions and contributions……………………………………………………..3 1.1.1 Problem statement……………………………………………………………...3 1.1.2 Contributions…………………………………………………………………..5 1.2 Outline of the thesis ……………………………………………………………………….7 1.3 Chapter summary ………………………………………………………………………….8 1.4 References …………………………………………………………………………………9 Chapter 2 Resource Integration, Managerial Ties and Innovation: The Case of Emerging Market Export Ventures……………………………………………………………………16 2.1 Introduction………………………………………………………………………………17 2.2 Theoretical background…………………………………………………………………..21 2.2.1 Resource integration……………………………………………………………22 2.2.2 Innovation………………………………………………………………………22 2.2.3 Managerial ties……………………………………………………………..…..23 2.2.4 Emerging market………………………………………………………………23 2.3 Conceptual framework and research proposition………………………….………….….24 2.3.1 The influence of resource integration on export venture innovation (P1)…..…24 2.3.2 Resource integration, home market ties and export venture innovation (P2)….25 2.3.3 Resource integration, intrafirm ties and emerging market export venture innovation (P3)………………………………………………………………26 2.3.4 Resource integration, host market business ties and emerging market export venture innovation (P4 )………………………………………….…………..27 2.3.5 Resource integration, host market political ties and emerging market export venture innovation (P5)……………………………………………….…..….28 ix 2.4 Concluding remarks……………………………………………………………….…..…29 2.5 Limitations and future research …………………………………………….…….…...…30 2.6 Chapter summary……… ……………………………………………..…..….…….…..31 2.7 References………………………………………………………………..….….…….….34 Chapter 3 Digital Marketing Technology and Export Venture Performance: The Contingent Effect of Host and Home Market Managerial Ties………….………………45 3.1 Introduction……………………………………………………………………………....46 3.2 Theoretical background…………………………………………………………..………50 3.2.1 Digital marketing technology…………………………………………………..50 3.2.2 Export venture performance………………………………………………..…..51 3.2.3 Managerial ties………………………………………………………………....51 3.3 Conceptual framework and research hypotheses ………………………………………..53 3.3.1 Digital marketing technology and export venture economic performance (H1) 53 3.3.2 Digital marketing technology and export venture channel performance (H2)…54 3.3.3 Digital marketing technology, host market business ties, and export venture economic and channel performance (H3a & H3b)…………………………...55 3.3.4 Digital marketing technology, host market managerial ties and export venture economic and channel performance (H4a & H4b)……………………….…..57 3.3.5 Digital marketing technology, host market managerial ties and export venture economic and channel performance (H5a & H5b)…………………………...59 3.3.6 Digital marketing technology, home market business ties and export venture economic and channel performance (H6a & H6b)……………………….…..61 3.3.7 Digital marketing technology, home market political ties and export venture economic and channel performance (H7a & H7b)…………………………...63 3.3.8 Digital marketing technology, home market professional ties and export venture economic and channel performance (H8a & H8b)…………………………..66 3.4 Research method……………………………………………………………….….……..68 3.4.1 Sample and data collection………………………………………………...…..68 3.4.2 Measurement scales……………………………………………………….…...70 3.4.3 Control variables……………………………………………………………….71 3.4.4 Common method bias assessment……………………………………………..72 x 3.4.5 Reliability and validity…………………...……………………………………73 3.4.6 Results……………………………………………………………………...….74 3.5 Discussion and conclusion……………………………………………………………….75 3.5.1 Theoretical implications………………………………………………….…….76 3.5.2 Managerial implications………………………………………………………..79 3.5.3 Limitations and future research…………………………………………..….…80 3.6 Chapter summary………...…………………………………………………….……..….81 3.7 References……………………………………………………………………….……….82 3.8 Appendix……………………………………………………………………….……….102 Chapter 4 Social Media Platform and Export Venture Performance: The Dark and Bright Side Effect of Institutional Distance……………………….........................……..103 4.1 Introduction……………………………………………………………………….…….104 4.2 Theoretical background………………………………………………………………....108 4.2.1 Social media platform………………………………………………………...108 4.2.2 Export venture performance…………………………………………………..109 4.2.3 Institutional environment……………………………………………………..110 4.3 Conceptual framework and research hypotheses ……………………………………....110 4.3.1 The influence of social media platform on export venture economic and channel performance (H1 & H2)……………………………………………………110 4.3.2 Social-cultural environmental distance, social media platform and export venture economic and channel performance (H3 & H4)………………..…112 4.3.3 Customer environment distance, social media platform and export venture economic and channel performance (H5 & H6)……………………..…….114 4.3.4 Infrastructure environmental distance, social media platform and export venture economic and channel performance (H7 & H8)…………….……………..116 4.3.5 Competitive environmental distance, social media platform and export venture economic and channel performance (H9 & H10)………………….……….118 4.3.6 Political-legal environmental distance, social media platform and export venture economic and channel performance (H11 & H12)…………………...…….121 4.4 Research method………………………………………………………………………..123 4.4.1 Sample and data collection……………………………………………..……..123 xi 4.4.2 Measurement scales…………………………………………………………...125 4.4.3 Control variables……………………………………………………………...127 4.4.4 Common method bias assessment………………………………………...…..127 4.4.5 Reliability and validity………………………………………………….…….128 4.4.6 Results………………………………………………………………………...129 4.5 Discussion and conclusion………………………………………………………..…….131 4.5.1 Theoretical implications………………………………………………...…….131 4.5.2 Managerial implications…………………………………………………...….134 4.5.3 Limitations and future research…………………………………………….…135 4.6 Chapter summary……………….………………………………..……………………..136 4.7 References………………………………………………………..……………………..137 4.8 Appendix………………………………………………………..………………..……..162 Chapter 5 Conclusions………………………………………………………………...…..163 5.1 Research purpose and issues……..……………………………………………………..163 5.2 Conclusions……………………………………………………………………………..163 5.3 Managerial implications………………………………………………………………...166 5.3.1 Managerial contributions from paper 2……………………………………….166 5.3.2 Managerial contributions from paper 3……………………………………….167 5.4 Limitations and future research……………………………………………………..…..168 5.5 Chapter summary……..………...…………………………………………..…………..169 5.6 References…………………………………………………………………..…………..171 5.7 Appendix…………………………………………………………………..……………172 xii List of Tables Table 1a: Measurement - Managerial ties……….…………………………………...…....…95 Table 1b: Measurement - Digital Marketing Technology …………..………………………96 Table 1c: Measurement - Export Venture Performance…………....………..……….….......96 Table 2: Correlation Matrix………………………………………………………….………97 Table 3: Regression Results for Export Venture Economic Performance……………….…..98 Table 4: Regression Results for Export Venture Channel Performance……………………..99 Table 5a: Measurement - Institutional Environment………………………………………..154 Table 5b: Measurement - Social Media Platform ………………………………………….155 Table 5c: Measurement - Export Venture Performance…………...………...……...…..…..155 Table 6: Correlation Matrix……………………………………...………………………….156 Table 7: Regression Results for Export Venture Economic Performance …………………157 Table 8: Regression Results for Export Venture Channel Performance………………...….158 Table 9: Hypotheses Testing Summary…………………………………………………….159 xiii List of Figures Figures 1: Resource Integration, Managerial ties and Export Venture Innovation………..…42 Figures 2: Digital Marketing Technology and Export Venture Performance: The Contingent Effect of HOST and HOME Managerial Ties……………………………………..…94 Figures 3: Social Media Platform and Export Venture Performance: The Dark and Bright Effect of Institutional Distance…………………………………………….…….….153 xiv State of Current Outputs from the Thesis Sima, H; Chung, F.L.H., & Liu, Y. (2019). Conceptualizing exporting firms’ resource integration impact on innovation: a moderation role of managerial ties in the context of emerging market to emerging market, Academy of International Business Southeast Asia, 2019 Chapter Conference, Cebu, Philippines. Sima, H; Chung, F.L.H., & Liu, Y. (2021). Digital marketing technology and export venture performance: the contingent effect of host and home market managerial ties. Submitted to European Journal of Marketing, April, 2022. Sima, H; Chung, F.L.H., & Liu, Y. (2021). Social media platform and export venture performance: the dark and bright side effect of institutional distance. This paper will be submitted to Industrial Marketing Management, December, 2022. Other Research Achievements During my PhD Journey This PhD journey has strengthened my research knowledge. It has created some great opportunities for me to apply my PhD knowledge to my academic research. I have achieved 2A* and 1A publications during my PhD journey. See the following publish record: Kingshott, R. P., Chung, H. F., Putranta, M. P., Sharma, P., & Sima, H. (2021). Religiosity and psychological contracts in Asian B2B service relationships. Industrial Marketing Management, 98, 138-148. Kingshott, R. P., Sharma, P., Sima, H., & Wong, D. (2020). The impact of psychological contract breaches within east-west buyer-supplier relationships. Industrial Marketing Management, 89, 220-231. Carrie, D. G., Mulla, P., Patterson, A., Kilkolly-Proffit, M., Brookes, R., Sima, H., & Agee, T. (2017). Adding value to first-year undergraduate marketing education: team-based learning as a strategic response to changing modern educational environments. Journal of Strategic Marketing, 25(2), 138-151. xv 1 Chapter 1 INTRODUCTION Exporting has remained the most popular approach for small to medium-sized enterprises (SMEs) to engage with international markets (Chung et al., 2019; Leonidou & Katsikeas, 2010; Morgan et al., 2004; Spyropoulou et al., 2010), particularly, for emerging markets. According to the International Monetary Fund (2021), emerging markets have accounted for 57% of total global GDP, and this trend is expected to continue to grow. Given the importance of exporting to the global economy, this topic has attracted extensive research in the export marketing literature. Scholars have called for a comprehensive understanding of exporting (Cavusgil & Zou, 1994; Chung, 2003; Chung, 2011; Chung & Ho, 2021; Lages et al., 2008; Morgan et al., 2004), especially in emerging markets. Emerging market export ventures often face significant challenges when operating in a foreign host market due to limited knowledge and resources, and also massive changes in institutional environments (Chung, 2012; Chung & Kuo, 2018; Li et al., 2009; Wang & Chung, 2020; Yang et al., 2012; Zhou et al., 2006). According to Cavusgil and Zhou (1994) and Morgan et al. (2004), an export venture is defined as a single product or product line to a specific foreign host market. To better understand emerging market export ventures, extant literature suggests that a product-market (i.e., the export venture) conceptualisation can be a good approach to conducting this study (Cavusgil & Zou,1994; Chung, 2012; Chung & Ho, 2021; Chung & Kuo, 2018; Morgan et al., 2004). Prior exporting research suggests that exporting firms need to carefully consider various resources and knowledge, that influence a firm’s innovation (Grant, 1996; Liebeskind, 1996; Nonaka, 1994). Studies from resource-advantage theory show that a firm’s innovation is the outcome of a firm’s ability to integrate various resources and knowledge (Gummesson & Mele, 2010; Hunt & Morgan, 1995; Hunt & Morgan, 1997; Madhavaram & Hunt, 2008). Knowledge- based theory also suggests that the degree of knowledge can drive a firm’s innovation (Grant, 1996; Grant & Baden-Fuller, 1995). Through the resource integration process, firms can build up their strategic resources and innovate their products, systems and administration (Chung et al., 2019). However, the extant research has not explored how resource integration impacts emerging market export venture innovation (Gummesson & Mele, 2010; Kleinaltenkamp et al., 2012; Lusch & Nambisan, 2015; Mele et al., 2010). 2 Recent studies on digitisation recognise the revolutionary impact on firms’ internationalisation process through digital marketing technology (Cassetta et al., 2020; Hamill & Gregory, 1997; Kanne & Li, 2017). Digital marketing refers to the technology-based process to collaborate with customers and partners for value creation (e.g., Email, website, weblink, and webpage) (Kanne & Li, 2017). Even though there are important benefits and huge potential in digital marketing technology, studies have not yet explored the impact of digital marketing technology on export performance in a Business-to-Business (B2B) context (e.g., exporters vs. foreign distributors) (Iankova et al., 2019; Luo et al., 2021), especially for export ventures. To overcome challenges faced by emerging market export ventures, many scholars suggest that emerging market export ventures should actively rely on managerial (e.g., business, political and professional) ties when operating in foreign host markets (Chung & Kuo, 2018; Chung et al., 2021; Chung et al., 2015; Li et al., 2009; Peng & Luo, 2000; Tsang, 1998; Zhou et al., 2014). Prior exporting research also suggests that exporting firms need to carefully consider institutional distance when operating in a foreign host market (e.g., He et al., 2018; Katsikeas et al., 2006; Kostova et al., 2020; Wang & Chung, 2020; Yang et al., 2012). Institutional distance refers to the institutional environmental difference between the home and host markets (e.g., Cavusgil et al., 1993; Katsikeas et al., 2006). It includes the social-cultural, customer, infrastructure, competitive and political-legal environment (Bailey, 2018; Chung, 2005; Handelman & Arnold, 1999; Luo et al., 2008; Morgan et al., 2018; Skarmeas et al., 2019; Yang et al., 2012). Studies concerning the institutional theory point out that exporting firms should exercise caution in developing their marketing strategies and strategic choices when operating in a different marketing and institutional environment (e.g., Chung & Ho, 2021; Krammer et al., 2018; Liu & Atuahene-Gima, 2018; Luo et al., 2008; Paul, 2019; Yang et al., 2012). Studies on social media platforms recognise the important role social media platform can play in exporting ventures. However, extant studies have not explored the impact of social media platforms and/or the aligned effect of social media platforms and institutional distance on export venture performance in a business-to-business (B2B) context (Iankova et al., 2019; Luo et al., 2021). The above discussion demonstrates that there is a need to conduct further research on export ventures’ performance. This is in line with Morgan et al., (2004), Yang et al., (2012), Chung and Kuo (2018), and Chung et al., (2021), who have called for more rigorous theoretical and empirical development by integrating other explanatory factors such as managerial ties, 3 institutional environment, digital marketing technology, social media, and export venture performance. Therefore, this thesis aims to examine what drives the emerging market export venture performance in the digital age, and how this performance is driven To achieve the goal of this thesis, I first conduct an extensive literature review and explore the role managerial ties play in the export venture’s resource-integration-innovation conceptualisation. Details of this process are outlined in Chapter 2 (Paper 1) of the thesis. Second, I investigate the contingent effect of host and home market managerial ties’ in the digital marketing technology - export venture performance framework (Chapter 3, Paper 2). Finally, I explore the moderation effect of the institutional environment in the social media platform-export performance framework (Chapter 4, Paper 3). 1.1 Research questions and contributions 1.1.1 Problem statement The primary purpose of this thesis is to explore what drives the emerging market export venture performance in a digital age, and how it is driven (Cavusgil & Zou, 1994; Burgess & Steenkamp, 2006; Morgan et al., 2012; Sousa et al., 2010). This question remains critical for both academics and business practitioners. A review of the extant literature on export venture performance shows that resources and knowledge play a critical role in firms’ success (Grant, 1996; Grant & Baden-Fuller, 1995; Gummesson & Mele, 2010; Hunt & Morgan, 1995; Hunt & Morgan, 1997; Madhavaram & Hunt, 2008). From a resource-advantage perspective, Gummesson and Mele (2010) point out that resource drives innovation. In addition, from a knowledge-based perspective, Grant (1996) argues that knowledge can also influence innovation. Building from resource-advantage and knowledge-based theory, Gummesson and Mele (2010) suggest that a firm’s ability to integrate various resources and knowledge can impact the firm’s innovation. However, Khanna and Palepu (2000) highlight that gaining knowledge and resources for emerging market export ventures can be a challenge because, compared to firms from developed markets, emerging market export ventures face poorly functioning capital, labour, and information markets, among other resources. Given the resource constraints, international marketing scholars on social networking theory argue that emerging market export ventures can rely on their social networks (Chung & Kuo, 2018; Chung et al., 2012; Peng & Luo, 2000; Zhou et al., 2007). Extant literature suggests that managerial ties play a critical role and can influence export venture performance (Boso et al., 2013; Chung, 2012; Chung & Ho, 2021; Chung & Kuo, 4 2018; He et al., 2018). However, prior research mainly focuses on the effect of managerial ties’ impact on international competitive strategy and export performance (e.g., Chung & Kuo, 2018) and the moderation effect of managerial ties on the relationship between export market orientation and export performance (e.g., Chung, 2012). Recently, studies on international marketing strategies indicate that digital marketing technology can enhance marketing activities, augment communication and engage with foreign distributors (e.g., Glavas et al., 2017; Li & Ogunmokun, 2000; Racela & Thoumrungroje, 2020). Despite this development, it is still unknown whether managerial ties can impact the effect of digital marketing technology on export venture performance. In addition, the institutional literature reveals that emerging market export ventures are constrained by a set of institutional environments including social-cultural norms, cognitive beliefs, infrastructure, and competitive and political-legal factors (e.g., Lin & Wang, 2008; Wang & Chung, 2020; Yang & Wang, 2011; Zhou et al., 2017). Therefore, it is crucial for emerging market export ventures to establish a sound understanding of when and how the institutional impact on the performance of emerging market export ventures will be felt. Moreover, recent studies on social media platforms point out that emerging market export ventures can improve communication, facilitate greater collaboration and sustain customer satisfaction and loyalty (Hughes et al., 2019; Liu et al., 2021; Sashi, 2012; Wang & Kim, 2017). However, it is unclear how social media platforms can enhance export venture performance when operating in a foreign host market (Bianchi & Mathews, 2016; Gregory et al., 2019; Lu & Julian, 2007; Rialp-Criado & Rialp-Criado, 2018). Taken all together, this thesis explores the role of key contingent factors such as managerial ties, and institutional environments and their impact on export venture performance. Hence, the main research statement of this thesis is to examine: What, and how do, managerial ties and institutional distance impact export venture performance in the context of emerging markets? Specifically, the key research questions for this thesis are: RQ1: Within the export venture’s resource integration-innovation conceptualisation, what role do emerging market export ventures’ managerial ties play? RQ 2: When, and how, do home and host market managerial ties impact the relationship between digital marketing technology and emerging market export venture performance? 5 RQ3: When, and how, does institutional distance impact the relationship between social media platforms and emerging market export venture performance? 1.1.2 Contributions This research will make substantial theoretical and managerial contributions to academics and business practitioners interested in the research field of export ventures, exporting strategies and emerging markets. It will specifically contribute to the discipline of international marketing, social networking, digital marketing technology, social media, institutional environment and export ventures. The contributions are spread out through three papers (Paper 1, Paper 2, and Paper 3) Theoretical contributions from Paper 1 (Chapter 2) My Paper 1 has made several novel theoretical contributions. First, by exploring the impact of resource integration on emerging market export venture innovation performance, I extend the recent research scope, which has mainly focused on developed market export ventures into emerging markets (e.g., Burgess & Steenkamp, 2006; Chung & Kuo, 2018; Gu et al., 2008; Sheth, 2011; Yamakawa et al., 2008). My study extends the existing research scope on export ventures to emerging market export venture’s global operations. This approach offers a new theoretical insight to existing export venture research (e.g., Australasian export ventures to the Greater China region) (e.g., Chung, 2003; Chung & Kuo, 2018). Second, Paper 1 also offers a comprehensive conceptualisation model consisting of resource integration, managerial ties, and innovation. This model shows how emerging market export ventures can use managerial ties to gain new knowledge and resources, and integrate these to improve their firms’ innovation performance (Chung, 2012; Chung et al., 2016; Peng & Luo, 2000; Wang & Chung, 2013) Third, to the best of my knowledge, I am the first to examine different managerial ties’ (host, home-based, and intrafirm) impact on emerging market export ventures. This holistic view helps to compensate for previous studies which only focused on one or two managerial ties (e.g., host market business and political ties; Chung, 2012; Chung & Kuo, 2018; Sheng et al., 2011). Fourth, this study also theoretically contributes to existing managerial ties literature by postulating both positive and negative impacts of managerial ties on emerging market export ventures’ resource integration and innovation performance (Chung & Kuo, 2018; Chung et al., 2016; Wang & Chung, 2020). Specifically, the host market political ties are postulated to 6 negatively moderate the effect of resource integration on emerging market export ventures’ innovation. However, the host market business ties, home-based managerial ties (e.g., business and political ties in China), and intrafirm ties are postulated to positively moderate the resource integration- export venture innovation framework. Theoretical contributions from Paper 2 (Chapter 3) My Paper 2 has also made a group of theoretical contributions. First, I contribute to the literature with a new theoretical foundation by considering digital marketing technology theorisation as a conceptual foundation for export venture exploration. This study extends the existing research which has only focused on resource and capabilities-export venture performance, adaptation strategy-export venture performance, and market orientation-export venture performance framework (Chung, 2012; Lages et al., 2008; Morgan et al., 2004) Second, my study (Paper 2) sheds new light on social networking and organisational networking theory by examining how host and home market managerial ties moderate the effect of digital marketing technology on emerging market export venture performance (e.g., Chung, 2012; Chung & Kuo, 2018; Gu et al., 2008; Li et al., 2009; Park & Luo, 2001; Zhou et al., 2007). Third, I also advance the social capital theory and literature by considering whether professional ties contribute to the digital marketing technology and export venture performance link. By integrating business, political and professional ties all at once, this study can make the extant managerial ties research and theorisation (e.g., social capital and networking theory) more complete and valuable (Chung & Kuo, 2018; Li et al., 2009; Geletkanycz & Hambrick, 1997; Park and Luo, 2001). Theoretical contributions from Paper 3 (Chapter 4) My Paper 3 has offered four theoretical contributions. First, this study extends the prior research on social media platforms from B2C (Business-to-Consumers) to B2B, particularly in the context of the emerging market export ventures (Chang et al., 2016; Hudson et al., 2015; Iankova et al., 2019; Luo et al., 2021). Second, by examining the contingent effect of institutional distance in the social media-export venture conceptualisation, my study helps to advance the contemporary institutional distance theory, which is a core research element of export ventures (Chung & Ho, 2021; Deng et al., 2018; Rialp-Criado & Rialp-Criado, 2018; Yang et al., 2012). 7 Third, Paper 3 explores both the dark and bright sides of the institutional environment in the social media-export venture performance framework. Based on the empirical evidence, my study sheds light on the social media-export venture performance framework. Research can determine whether export ventures should consider both dark and bright side effects of the institutional environment, based on the outcomes of my study. Fourth, I advance the export venture literature by exploring exporting businesses from an emerging market perspective. Through this focus, my research findings significantly extend the existing export research from organisational learning and decision-making governance strategies to social media, institutional environment and emerging export venture performance (e.g., Chung et al., 2019; Yang et al., 2012). 1.2 Outline of the thesis This thesis examines the research questions across three research papers (one conceptual paper and two empirical papers) that are presented in Chapter 2 (Paper 1), Chapter 3 (Paper 2), and Chapter 4 (Paper 3). The first paper (Chapter 2) explores the role of the export ventures’ managerial ties (host market business and political ties, home market ties and intrafirm ties) in the export venture’s resource integration-innovation conceptualisation. This chapter is based on a comprehensive and in-depth literature review. Through exploring the literature extensively, I develop a new and comprehensive conceptualisation and build a foundation for the two subsequent studies (Paper 2 and Paper 3). This paper (Paper 1) was accepted by the Academy of International Business Southeast Asia, 2019 Chapter Conference, Cebu, the Philippines. This paper has also been presented at the AIB 2019 conference by myself. The second paper (Chapter 3) addresses the contingent effect of host and home market managerial ties on the relationship between digital marketing technology and export venture performance. Based on the data collected from 251 Chinese manufacturing firms’ export ventures, this paper empirically explores the moderation effect of managerial ties on digital marketing technology and the export venture performance link. The paper’s results are beneficial and interesting, as outlined in the Paper. This paper is prepared for submission to the top B2B journal, Industrial Marketing Management (A* journal in ABDC list). The third paper (Chapter 4) empirically explores the contingent effect of the institutional environment in the social media platform- emerging market export venture performance conceptualisation. Using data from 251 Chinese manufacturing firms’ export ventures, I assess the dark and bright side contingent effect of institutional environmental distance between home and host markets on the social media platform-export venture performance framework. This paper is also prepared for submission 8 to Industrial Marketing Management. Finally, the last chapter of this thesis (Chapter 5) concludes and highlights managerial implications, as well as limitations and future research. 1.3 Chapter summary This introductory chapter outlined the problem statement, research goal and the research contribution, thus providing an overview for the study under investigation. The thesis consists of five chapters, outlined as follows: 1. Introduction: a background to the research motivation, the problem statement, the research goal and the contribution of the research. 2. Paper 1: a conceptual paper building from a systematic literature review, providing foundational knowledge and highlighting major research concerns in the field, which leads to further empirical studies in the two subsequent chapters. 3. Paper 2: a presentation and analysis of the first empirical study. 4. Paper 3: a presentation and analysis of the second empirical study 5. A discussion of the research conclusions, managerial implications and limitations and future research. 9 1.4 References Bailey, N. (2018). Exploring the relationship between institutional factors and FDI attractiveness: A meta-analytic review. International Business Review, 27(1), 139-148. Bianchi, C., & Mathews, S. (2016). Internet marketing and export market growth in Chile. 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In this study, I focus on the main question – What role does the export venture’s managerial ties (host market business and political ties, home market ties and intrafirm ties) play in the export venture’s resource integration-innovation conceptualisation in the context of emerging market export ventures? Building on resource integration theory (e.g., resource advantage theory, knowledge-based theory), social networking theory, and innovation literature, this critical question is addressed by establishing a novel and comprehensive understanding of resource integration, managerial connections, and export venture innovation. Based on an extensive literature review, I postulate that managerial ties play a crucial moderation role in explaining the relationship between resource integration and emerging market export venture innovation. In this study, a series of propositions are theorised to explore the underlying logic behind the export venture’s resource integration, managerial ties and innovation, from the context of emerging markets. It is suggested that studies should examine the role of varied types of managerial ties separately in the resource integration-innovation conceptualisation so that each tie’s influence can be identified. Keywords: Innovation, managerial ties, resource integration emerging market, export venture. 17 2.1 Introduction Exporting has become one of the most popular ways for firms to engage in international markets (e.g., Chung et al., 2019; Leonidou & Katsikeas, 2010). According to the World Bank (2018), exporting from emerging markets accounted for more than 43% of the world’s gross domestic product in 2017. This trend is expected to grow further in the future. Out of this total exporting from emerging markets, more than half of this trade occurs with other developing/emerging economies. Hence, a comprehensive understanding of exporting from emerging markets to foreign host markets is much needed by academics, managers and policymakers (e.g., Burgess & Steenkamp, 2006; Cavusgil & Zou, 1994; Morgan et al., 2012; Sousa et al., 2010). Due to their limited resources and knowledge, emerging market export ventures often face significant uncertainty when exporting to a foreign host market. An export venture is defined by Cavusgil and Zou (1994) and Morgan et al. (2012) as the firm’s effort to market a single product or product line to a specific foreign market. This product-market conceptualisation is widely used in research on export management (e.g., Chung & Ho, 2021; Morgan et al., 2004). It has been noted that innovation plays a key role in export ventures in improving their quality, reducing their cost of production, and also gaining a competitive advantage in the global marketplace (Bruns & Stalker, 1961; Damanpour, 1991). Moreover, research also suggests that resources and knowledge drive innovation. Extant research from resource-advantage theory (Gummesson & Mele, 2010; Hunt & Morgan, 1995; Hunt & Morgan, 1997; Hunt et al., 2006) and knowledge-based theory (Grant, 1996; Grant & Baden-Fuller, 1995) suggests that a firm’s ability to integrate various resources and knowledge can influence the firm’s innovation (Grant, 1996; Liebeskind, 1996; Nonaka, 1994). Therefore, a firm’s innovation could be an outcome of integrating various resources and knowledge. Likewise, according to Khanna and Palepu (2000), emerging market export ventures face poorly functioning capital, labour, information markets, and other resources compared to firms from developed markets. Given the resource constraints, many emerging market export ventures have to rely on their social networks (Chung & Kuo, 2018; Chung et al., 2012; Peng & Luo, 2000; Zhou et al., 2007) and tap into varied resources in order to improve their competitiveness. When exporting to other foreign host markets, emerging market export ventures need to build up their strategic resources and innovate their products, systems, and administration (Chung et al., 2019) to maintain their competitive advantage in their exporting activities. Research on emerging market export ventures has recently captured the interest of scholars (e.g., Chung & Kuo, 2018; Morgan et al., 2012). Despite this importance, research concerning 18 emerging market export ventures is still under development. For example, a review of the extant literature shows that, for the past 50 years, research on export marketing has covered several key areas, including export venture performance, marketing management, and export marketing strategy (Chung & Kuo, 2018; Gatignon & Robertson, 1985; Kotler & Zaltman, 1971; Mahajan et al., 1990; Morgan et al., 2012). A variety of theoretical perspectives and frameworks have been developed in the literature, including organisational learning (Lages et al., 2008), contingency theory (Zeithaml et al., 1988), and institutional theory (Luo et al., 2008). In summary, despite widespread academic investigation and representation in the literature, the emerging markets’ export venture phenomenon remains under-explained and developed in the case of the emerging market to other foreign host markets (Cavusgil & Zou, 1994; Katsikeas et al., 2000; Morgan et al., 2012). A review of recent research shows that several gaps need to be filled. First, to date, exporting research has primarily focused on developed market export ventures (Cavusgil & Zou, 1994; Chung & Kuo, 2018; Lages et al., 2008; Morgan et al., 2004). An influential stream of research based on developed market export ventures has argued that exporting marketing strategy implementation and export marketing capabilities can have a direct influence over export venture performance (Lages et al., 2009; Kaleka, 2011; Morgan et al., 2012). However, this argument is unlikely to be relevant for emerging market export ventures because the business environment is very different between developed and emerging markets. In addition, this argument simply assumes that the concept of “implementation” is the same as “integration”. According to Paul (2019), implementation is about transforming a decision/plan into effect/execution, while integration requires more in-depth knowledge and skills, focusing on the business’ success rather than the deployment of a plan. Thus, to fill this gap, research specifically focusing on the effect of the resource integration of export ventures is much needed. Second, research focusing on emerging economies reveals that managerial ties play a moderation role in the marketing strategy and innovation linkage (e.g., Wang & Chung, 2013). Extant research has also identified the common issues faced by emerging market export ventures such as minimal capital markets, weak infrastructure, limited resources, and lack of market-supporting institutions when conducting business internationally (Johnson & Tellis, 2008; Peng & Luo, 2000; Sheng et al., 2011; Sheth, 2011). Despite this development, the existing literature has not explored how managerial ties can influence the relationship between resource integration and innovation. This lack is significant, as the integrative effect of 19 managerial ties and resource integration theories (e.g., resource-advantage and knowledge- based) on innovation can advance the theoretical conceptualisation of the extant literature (e.g., Gummesson & Mele, 2010; Hunt et al., 2006; Hunt & Morgan, 1995; Mele et al., 2010). Hence, in this study, I postulate the role of managerial ties in the organisational resource integration and innovation paradigm. The postulated conceptualisation can be examined empirically. Studies can determine when and how managerial ties matter in resource integration and export venture innovation based on the empirical outcomes. Third, a comprehensive study on managerial ties in emerging market export ventures is still needed. Prior research has mainly focused on host market business ties (e.g., Brazil) (Boisot & Child, 1988; Peng & Luo, 2000; Tsui & Farh, 1997; Yueng & Tung, 1996) and host market political ties (Hillman et al., 1999; Li et al., 2009; Park & Luo, 2001; Siegel, 2007). Yet other research indicates that more comprehensive research on managerial ties should also include the home market ties (e.g., China) (Zhou et al., 2007) and ties within the firm (e.g., intrafirm ties) (Tsai & Ghoshal, 1998). The need to examine the host market, home market, and intrafirm managerial ties is illustrated in the literature. Emerging market export ventures are a complex phenomenon, as emerging market export ventures are constantly facing the challenge of gaining access to resources within their firm, and in their home and host markets (Chung & Kuo, 2018; Zhou et al., 2007). Prior research already asserts that managerial ties may facilitate a firm’s ability to improve its performance (Chung, 2011; Chung & Kuo, 2018; Li et al., 2009; Luo et al., 2008; Zhou et al., 2014). However, extant research has not explored how varied managerial ties of emerging market export ventures (host market business and political ties, home market ties and intrafirm ties) moderate the relationship between resource integration and emerging market export venture innovation (Gummesson & Mele, 2010; Kleinaltenkamp et al., 2012; Lusch & Nambisan, 2015; Mele et al., 2010). To address these key gaps in the extant literature, I aim to make four key contributions. First, my study provides a new context (emerging market export venture) and construct (resource integration) by examining whether resource integration impacts innovation in the context of emerging market export ventures. By exploring the impact of resource integration, I extend the prior research scope, which narrowly focused on developed market export ventures’ capability and implementation into resource integration (Gummesson & Mele, 2010; Kleinaltenkamp et al., 2012; Mele et al., 2010; Morgan et al., 2012). This contribution fills a key gap left in the existing research conceptualisation, which has mainly focused on developed market export ventures. Emerging market export ventures are an area of research that requires 20 much further investigation (e.g., Burgess & Steenkamp, 2006; Chung & Kuo, 2018; Gu et al., 2008; Sheth, 2011; Yamakawa et al., 2008). According to Burgess and Steenkamp (2006, p.338), “emerging markets’ institutional contexts present significant socioeconomic, demographic, cultural, and regulative departures from the assumptions of theories developed in the Western world and challenge my conventional understanding of constructs and their relations.” Therefore, I argue that theories derived from developed markets might not apply directly to emerging market export ventures due to the substantial difference between the developed and emerging markets. Hence, by focusing on the resource integration-export venture innovation framework of emerging market firms, my study will advance the body of knowledge on export ventures. Second, I have developed a comprehensive conceptualisation model of resource integration, managerial ties, and innovation. This model helps to better understand how emerging market export ventures build their firms’ competitive advantage in other foreign host markets. This framework builds on existing export venture studies that have focused on organisational learning (Chung et al., 2019a), export market orientation (Chung, 2012) and innovation (Wang & Chung, 2013). Specifically, my study’s conceptualisation shows how emerging market export firms can use their home and host managerial ties to overcome resource constraints when competing internationally. Therefore, my study shows a way that emerging market export ventures can integrate their resources with their managerial ties to improve their firms’ innovation outcomes (Chung, 2012; Chung et al., 2016; Peng & Luo, 2000; Wang & Chung, 2013). Third, this study contributes to the organisational networking, social capital, and resource integration and innovation literature by considering varied managerial ties at once (host market business and political ties, home market ties, and intrafirm ties). To the best of my knowledge, I am the first to examine and consider whether managerial ties – host, home-based and intrafirm – are equally important in their influence on the resource integration decision on the innovation of emerging market export ventures. This wider coverage of home and host managerial ties helps to compensate for the narrower approach of prior research, which has only focused on one or two managerial ties (e.g., host market business and political ties; Chung, 2012; Chung & Kuo, 2018; Sheng et al., 2011). Due to its shallower focus, prior research has limited our understanding of how emerging export ventures can utilise managerial ties to overcome their resource constraints when competing internationally. Therefore, my study is an attempt to provide a holistic view of the moderation role of a wider range of managerial ties. 21 Finally, this study also contributes to existing managerial ties literature by postulating both positive and negative impacts of managerial ties on emerging market export ventures’ resource integration and innovation (Chung et al., 2016; Chung & Kuo, 2018; Wang & Chung, 2020). These two directions of effect can extend existing managerial ties research that has only focused on the relationship between export market orientation and export venture performance, and international competitive strategy and export performance (Chung, 2012; Chung & Kuo, 2018). Based on the extensive literature review, in my study, I postulate that host market political ties negatively moderate the effect of resource integration on an emerging market export venture’s innovation, whereas the home market ties and intrafirm ties, as well as the host market business ties, are theorised to have a positive effect in the resource integration- export venture innovation framework. In line with the theorisation of export ventures’ international expansion as a process of resource configuration through networking strategies (Ellis, 2000; Harris & Wheeler, 2005; Zhou et al., 2007), I postulate a moderating mechanism of managerial ties underlying the relationship between firms’ resource integration and innovation. I draw on the resource-advantage (Gummesson & Mele, 2010; Mele et al., 2010) and knowledge-based (Hunt et al., 2006; Hunt & Morgan, 1995) view of resource integration, and managerial ties literature to derive a novel conceptualisation of innovation implications of emerging market export ventures. The conceptualisation is depicted in Figure 1. 2.2 Theoretical background Firms constantly seek new resources, build their capabilities, and integrate them into their practices to build a competitive advantage. Firms with stronger resources and capabilities are more likely to be more productive and innovative (Boehe & Cruz, 2010; Cassiman & Golovko, 2011; Love & Mansury, 2009). Resource integration has become an important concept in the marketing literature (Edvardsson et al., 2014; Gummerson & Mele, 2010; Kleinaltenkamp et al., 2012; Vargo & Lusch, 2004). From a resource-advantage theory perspective (Hunt & Morgan, 1995), Madhavaram and Hunt (2008) defined resources as tangible and intangible entities. In a similar vein, Vargo and Lusch (2004) recognise two types of resources: operand resources, which are typically physical; and operant resources, such as human, organisational, informational, and relational. Within a service-dominant (S-D) logic, Lusch et al. (2010) argue that resource integration is the key to firm performance. The resource integration view is supported by Zimmermann (1951). Through the resource integrating process, emerging market export ventures can build their competitive advantage in other host markets. 22 2.2.1 Resource integration Emerging market export firms need to constantly integrate existing and new resources to create new or better products. Resource integration is recognised as key to business success (Gummesson & Mele, 2010; Vargo & Lusch, 2008). The resource-advantage theory suggests that a firm’s resources include relational, physical, monetary, and non-monetary aspects (Hunt, 2002; Hunt & Madhavaram, 2006; Mele, 2010; Morgan & Hunt, 1994). It further claims that emerging market export ventures can enter into “relational resources” and boost their market competitiveness. This is in line with Tsai and Ghoshal (1998), who suggest that interpersonal networks can contribute to a firm’s ability to create value in the form of innovation. However, from a knowledge-based view, Hunt and Morgan (1995) suggest that gaining existing and new knowledge is fundamental to improving firm performance. Furthermore, Mele et al. (2010) argue that emerging market export ventures can improve firm performance by integrating different knowledge and resources. Building on the existing literature (Gummesson & Mele, 2010; Hunt & Madhavaram, 2006; Mele, 2010; Vargo & Lusch, 2004) for this study, I define resource integration as the process and forms of interaction and collaboration through integrating different resources such as knowledge, skills, financial, legal, informational and relational. This definition offers a distinct perspective by focusing on interaction and collaboration with a diversity of other resources. Most emerging market export ventures are constrained by limited knowledge and resources about their foreign host markets. When operating in a foreign host market, to build a competitive advantage, emerging market export ventures need to constantly interact and collaborate with other partners in order to integrate resources and knowledge. This resource integrating process will enhance emerging market export ventures’ performance. 2.2.2 Innovation Innovation is considered a critical source of competitive advantage for firms’ internationalisation (Crossman & Apaydin, 2010; Dess & Picken, 2000; Tushman & O’Reilly, 1996). It becomes extremely important for emerging market export ventures as, compared to their counterparts (e.g., firms from developed markets), emerging market export ventures tend to face more challenges to access and acquire different types of resources (e.g., human, money and social capital) (Jiang et al., 2016). For the purpose of this study, I follow the definition in the latest literature on innovation, which defines “enterprise innovation as the combination of product, process, and administrative innovation” (Chung et al., 2019b, p.3). Innovation includes radical (breakthrough innovation) and/or incremental changes (product modification 23 and improvement) (Atuahene-Gima, 1996; Robertson, 1971), or the adoption of any new product, process or administrative changes (Damanpour, 1991; Jimenez-Jimenez & Sanz- Valle, 2011). As limited strategic resources constrain most emerging market export ventures, this type of innovation becomes extremely weak (Hobday, 1995). To compete with firms from developed markets, emerging market export ventures need to consider all sorts of innovative activities; for example, constant new product and process development and improvement, and new administrative systems’ refinement and restructuring. This broad focus helps deepen export ventures’ understanding of the impact of resource integration on innovation. 2.2.3 Managerial ties In this study, I have postulated that managerial ties include the host market business ties, host market political ties, home market ties and intrafirm ties (Chung, 2012; Peng & Luo, 2000; Tsai & Ghoshal, 1998; Zhou et al., 1997). The host market business ties are defined as executives’ personal connections and ties with business communities (Chung, 2012; Peng & Luo, 2000). The host market political ties are regarded as export managers’ social networks and connections with governmental officials at various levels of the local and central government in the host and home markets (Chetty & Holm, 2000; Chung, 2012; Chung et al., 2016; Li et al., 2009; Johanson & Mattsson, 1988; Wang & Chung, 2013). Apart from managerial ties from the host market, two other types are available in the social network context. The home market ties are home-based social networks (Zhou et al., 2007), representing the informal structure of personal connections and networks bounded by geographical, social, or institutional space within the domestic market (Hitt et al., 2002; Sorenson, 2005). The last type of managerial tie is referred to as intrafirm ties (Lester, 2013; Tsai & Ghoshal, 1998). It focuses on the internal social connections among export managers from different business units/departments within the same organisation (Tsai & Ghoshal, 1998). The social interaction between units has a significant effect on export performance and product innovation. 2.2.4 Emerging market Academics and practitioners recognise the growing importance of emerging markets. This has become a popular research topic in recent years. Many publications have appeared to accelerate this research area, including journal articles and books; for example, Cavusgil et al. (2012), Estrin and Meyer (2004), Hooker (2004), Mathews (2002), and Peng (2000). According to Hoskisson et al. (2000, p.249), an emerging market is defined “as a country that satisfies two criteria: a rapid pace of economic development, and government policies favouring economic 24 liberalization and the adoption of a free-market system”. Examples of countries meeting this definition are China, India, Brazil, South Africa, Saudi Arabia, Thailand, Vietnam, and the Philippines. To advance academic disciplinary knowledge and enhance practical relevance, it is essential to conduct more research into emerging market export ventures (e.g., Dekimpe, 2009; Sheth, 2011). Compared to developed markets, the key characteristics of emerging markets’ export ventures include institutional and infrastructural deficiencies (Arnold & Quelch, 1998; Hoskisson et al., 2000; Li et al., 2008; Roth & Kostova, 2003), limited human, financial or other resources (Chung et al., 2019b; Peng & Heath, 1996), weak communication and lack of technological development (Miller, 1998). 2.3 Conceptual Framework & Research Propositions 2.3.1 The influence of resource integration on export venture innovation Studies on export management suggest that resource integration can positively affect the export venture innovation of emerging market firms (Barki & Pinsonneault, 2005; Gummesson & Mele, 2010; Mele et al., 2010; Storbacka, 2019; Wang & Ma, 2018). Resource integration refers to the process and forms of interaction and collaboration by integrating different resources such as knowledge, skills, financial, legal, informational and relational (Findsrud et al., 2018; Gummesson & Mele, 2010; Hunt et al., 2006). The resource-advantage theory, the main theory of resource integration, argues accessing relational resources from other firms, customers, suppliers, and employees can boost a firm’s ability to integrate resources. This can be achieved via “dialogue”. According to Ballantyne (2004), a dialogue is an interactive process that plays a critical role in export ventures. People involved in the process exchange information and make and create new knowledge. This is in line with Grönroos (2004), who states that people can benefit from the process not only for themselves but also for others. Dialogue fosters constructive interaction and resource integration. In turn, this leads to superior innovation. By utilising these advantages, the resource integration of emerging market export ventures is likely to result in superior innovation in the host market. Another aspect of resource integration is resource transfer. By interacting with other members of the network, emerging market export ventures can access money, technology, and both tangible and nontangible resources (Hunt et al., 2006). Through the transferring process, emerging market export ventures will be able to analyse, evaluate, and select the proper knowledge and resources to fit their strategic purpose. In a similar vein, studies on 25 configuration fit perspective (Coreynen & Matthyssens, 2017; Das et al., 2006; Storbacka & Nenonen, 2011) also note that “the more precise the potential matching of resources, actions and aims within and among these processes, the greater will be the potential value” (Andreu et al., 2010, p.244). Hence, transferring and sharing resources shapes export ventures’ social capital, which becomes a source for resource integration. In sum, the resource transferring process can lead to a product, process, and administrative innovation for emerging market export ventures. P1: Resource integration has a positive effect on emerging market export ventures’ innovation in the host market. 2.3.2 Resource integration, home market ties and export venture innovation Extant social networking literature suggests that home market ties can enhance resource integration in emerging market export ventures’ innovation (Adler & Kwon, 2002; Bjorkman & Kock, 1995; Chen, 1994; Chung, 2012; Chung & Kuo, 2018). According to Zhou et al. (2007), home market ties refer to a web of social relationships and connections embedded in the home market’s geographical, social or institutional space (e.g., ties with home market business associations, home market political entities). They argue that home market ties are vital for emerging export ventures to identify market opportunities and obtain new knowledge of foreign host market opportunities. New knowledge gained will enhance emerging market export ventures to integrate existing and new knowledge together to innovate their product or process in the host market. These home market ties are particularly important for Chinese export ventures operating in foreign host markets that are also emerging markets (Luo, 2000; Redding, 1990; Zhou et al., 2007), as export ventures are vulnerable to the host market's turbulent environment. Such constraints can be a daunting challenge to most Chinese export ventures. Therefore, home market ties offer an alternative approach to overcome resource and capabilities deficiencies. This process can enhance Chinese export ventures’ resource integration. As a result, Chinese export ventures’ innovation in the host market is enriched. In addition, home market business ties can also enhance emerging market export ventures' exploitative learning (Chung et al., 2015; Kim & Atuahene-Gima, 2010; March, 1991). Exploitative learning refers to the acquisition and learning of marketing intelligence, and experiences of others within current market boundaries (Levitt & March, 1988). The extant organisational learning literature notes that exploitative learning can help export ventures refine and extend their existing knowledge, technologies and competencies (March, 1991). When 26 home market business ties are strong, emerging market export ventures can enhance their learning capabilities internationally. This occurs because emerging market export ventures can learn from other suppliers and competitors in the home market to avoid any mistakes when operating in the same or similar foreign host market. Through home market business ties, emerging market export ventures can integrate their resources and knowledge to refine their system and marketing strategies incrementally. This finding is endorsed by Luo et al. (2008) and Chung et al. (2015). According to these studies, a close relationship/network with home market business ties means that emerging market export ventures can better integrate their resources and knowledge for their export marketing strategy and administrative system. Collectively, I propose that home market business ties can positively moderate the effect of resource integration on emerging market export venture innovation. P2: Home market ties positively moderate the effect of resource integration on emerging market export ventures’ innovation in the host market. 2.3.3 Resource integration, intrafirm ties (ties with internal department heads) and emerging market export venture innovation Studies on social capital theory suggest that intrafirm ties can positively moderate resource integration and emerging market export venture innovation links (Lester, 2013; Tsai & Ghoshal, 1998). Intrafirm ties are defined by Tsai and Ghoshal (1998) as the social connections and relationships among department heads or strategic business units’ managers. Emerging market export ventures can benefit from positive intrafirm ties. Extant literature suggests that trust can be built through positive intrafirm ties. As outlined by Uzzi (1996), trust reflects relational social capital. When the two managers of each department have trust in each other, they can share their knowledge and resources without worrying that the other manager might take advantage of this. Such trust relationships built from intrafirm ties can enhance cooperative activities among departments. Integration of knowledge and resources will drive new ways of exchanging and combining resources. Tsai and Ghoshal (1998) posited that this trust relationship among department heads could stimulate product innovation. The cognitive social capital theory also suggests that positive intrafirm ties can facilitate and enhance a shared vision among intrafirm managers (Lester, 2013; Singh, 2005; Tsai, 2014; Tsai & Ghoshal, 1998). Shared vision refers to the collective goals and aspirations of the participants within the firm (Tsai & Ghosha, 1998). A shared vision allows participants to develop a trusting relationship. Ouchi (1983) noted that a shared vision including values and 27 beliefs provides positive guidelines and reduces the possibility of opportunistic behaviour. Several studies have shown that members of the firm can minimise possible misunderstandings in their communication and gain more opportunities to share ideas or resources when they share the same vision (Ghoshal et al., 1993; Lester, 2013; Orton & Weick, 1990; Tsai & Ghoshal, 1998). Furthermore, a shared vision enables them to see the potential value of their resource integration. This would subsequently increase the emerging market export venture’s innovation in the host market. Hence, I postulate that a shared vision arising from intrafirm ties can positively moderate the effect of resource integration on emerging market export venture innovation. P3: Ties among the internal department heads (i.e., Intrafirm ties) positively moderate the effect of resource integration on emerging market export ventures’ innovation in the host market. 2.3.4 Resource integration, host market business ties and emerging market export venture innovation Host market business ties may have a positive impact on emerging market export venture innovation. Host market business ties refer to export ventures’ managers’ social connections with their partners such as suppliers, distributors and industry customers (Peng & Luo, 2000). A strong connection with host market business ties can provide an excellent opportunity for emerging market export ventures to overcome the liability of foreignness. According to Zou and Cavusgil (2002) and Yang et al. (2012), the liability of foreignness means additional costs when operating in a foreign host market. Institutional theory research suggests that the institutional distance can create the liability of foreignness for emerging market export ventures in the host market (He et al., 2016; Kostova et al., 2020; Wang & Chung, 2020; Yang et al., 2012), as emerging market export ventures are not familiar with the host market business and institutional environment. To overcome the liability of foreignness, emerging market export ventures can build strong business ties with the host market business institutions because such business ties can enhance emerging market export ventures to gain local knowledge, share learning and exchange resources (Chung, 2012; Chung & Kuo, 2018; Wang & Chung, 2020). This knowledge gaining, sharing, and resource exchange will enable emerging market export ventures to better integrate their firms’ resources for the host market. Subsequently, this will enhance emerging market export ventures’ innovation (e.g., product innovation or process innovation) in the context of emerging market export ventures. 28 Furthermore, the extant literature on international marketing strategy suggests that host market business ties may strengthen emerging market export ventures’ competitive positions (Chung, 2012; Chung et al., 2021; Chung & Kuo, 2018; Wang & Chung, 2020). Operating in another foreign host market can be challenging for export ventures because of unfamiliarity with the host market environment (Zaheer, 1995). The lack of host market knowledge and resources can limit emerging market export ventures’ resource integration and innovation. When emerging market export ventures have intrinsic deficiencies in resources, information, market intelligence and capabilities, this can constrain their capability to develop the right products for the host market, which will affect their competitiveness in the host market. To overcome this issue, social networking theory argues that host market business ties can enable emerging market export ventures to gain insightful knowledge about the host market, and access to valuable resources from the host market. The new knowledge and resource will enhance emerging market export ventures’ ability to integrate their resources more efficiently (Chung & Kuo, 2018; Li et al., 2009; Sheng et al., 2011; Zhou et al., 2007). In turn, this can lead to more resource integration and innovation. P4: Host market business ties positively moderate the effect of resource integration on emerging market export ventures’ innovation in the host market. 2.3.5 Resource integration, host market political ties and emerging market export venture innovation Extant literature suggests that host market political ties can negatively moderate the effect of resource integration on emerging market export venture performance in the context of emerging market export ventures (Chung et al., 2016; Gu et al., 2008; Sheng et al., 2011). Li et al. (2009) suggested that a high level of dependence on host market political ties might demotivate emerging market export ventures from being more innovative in their operations. Emerging market export ventures might sacrifice their independent decision-making and tolerate government officials’ rent-seeking activities to access scarce resources controlled by the government (Sheng et al., 2011). The degree of government intervention can reduce export ventures’ management incentives to effectively communicate (Chen & Wu, 2011). Poor communication might lead to the wrong interpretation of market needs. Consequently, this can impact emerging market export ventures’ ability to integrate resources. The lack of incentives through resource integration will consequently lead to poor innovation, such as wrong product design or inefficient administration processes. 29 Moreover, previous studies on political ties also reveal that a strong connection with host market political ties might negatively impact the hiring quality of employees (Barney, 1991; Chung et al., 2016). When there is a robust host market political tie, the local or central government might interfere with the recruitment of export ventures. For example, the local or central government might recommend unqualified staff to join the emerging market export venture. Under organisational resource theory, Barney (1991) states that a high-quality management firm influences the quality of the internal communication system. A lack of fully qualified staff can be a detriment to the internal management capacity (Nahapiet & Ghoshal, 1998). Without fully qualified staff, emerging market export ventures cannot successfully integrate resources (Li et al., 2007; Luo et al., 2008). This will result in poor resource integration. Accordingly, a negative impact on export ventures’ innovation can result. P5: Host market political ties negatively moderate the effect of resource integration on emerging market export ventures’ innovation in the host market. 2.4 Concluding remarks Research concerning emerging market export ventures has received wide attention over recent years. Yet, the research has established inconsistent empirical results. Extant research concerning emerging market export ventures can benefit from a comprehensive conceptualisation that captures the complexity of how emerging market export ventures obtain and integrate resources through their social networks and achieve their firms’ innovation goals in a foreign host market (Chung et al., 2016; Park & Luo, 2001; Tsai & Ghoshal, 1998; Zhou et al., 2014; Zhou et al., 2007). To advance the conceptualisation that is postulated in this study, an empirical investigation is required. To achieve this, it is crucial to acquire and assemble data from multiple sources, including multiple respondents, archival data and other essential information, to fully maximise reliability and triangulate my findings. As emerging market export ventures face unprecedented market and institutional changes, they should focus their attention on network-based resources (e.g., managerial ties). Due to the complexity of the exporting business, emerging market export ventures can draw resources from multiple channels such as external and internal networking. To fully capture and understand the process of resource integration, a robust data collection process needs to be established. It might involve clarification with firms to develop detailed narrative histories of how they access resources. According to Campbell (1975) and 30 Yin (1994), it is necessary to involve qualitative research, which can match theory and data. In this way, research will be able to evaluate the conceptual model that is described here. Emerging market export ventures’ contribution to a nation’s employment and wealth generation is well documented (e.g., OECD, 2018). However, the mainstream research has solely focused on the phenomenon from the developed to emerging markets, and emerging to developed market perspectives. It is rare to find studies investigating emerging market export ventures from the emerging market perspective. In particular, emerging market export ventures are often constrained by resource poverty that limits strategic options. Ghemawat (2011) points out that emerging market export ventures confront a world that has already witnessed dramatic improvements in communications, technology and infrastructure. Emerging market export ventures face even more intense competition than export ventures from developed markets (Luo & Tung, 2007). Burgess and Steenkamp (2006) have argued how research in emerging markets advances marketing science and practice. Therefore, Chabowski et al. (2018) have called for more research on the impact of resource integration on emerging market export venture innovation. A well-founded conceptual model that can be successfully operationalised to capture the complexity of the resource integration processes of emerging market export ventures is required. The present conceptual model in this paper is based on the resource integration and managerial ties theory (e.g., resource advantage, social networking) and literature to derive a novel conceptualisation of innovation implications of emerging market export ventures. This new conceptualisation is in line with the theorisation of export ventures’ international expansion as a process of resource configuration through networking strategies (Chung & Ho, 2021; Morgan et al., 2004). 2.5 Limitations and future research This study has various limitations that may encourage future research. First, although the moderation role of managerial ties is recognised here, it is premature to theorise about the link with firm performance. The current study has only focused on the moderation effect of managerial ties on resource integration and emerging market export ventures’ innovation link. It remains unknown whether it can be extended into export venture economic and channel performance (Chung et al., 2021; Chung & Kuo, 2018; Yang et al., 2012). Thus, it is worth conducting empirical studies on the effect of resource integration and managerial ties on emerging market export venture performance. 31 Second, in this study, I have only focused on emerging market export ventures to other host markets by exploring the moderation role of managerial ties (Chung & Kuo, 2018; Chung et al., 2016; Zhou et al., 2014). It is still unknown whether the managerial ties can influence co- creation/engagement in emerging market export ventures (e.g., how managerial ties enhance the co-product development between Chinese exporters and their customers in Middle-East and South-East Asian markets) (Chung et al., 2019b). These initiatives might be interesting and fruitful areas for further research (Chung & Kuo, 2018; Li et al., 2009; Sheng et al., 2011; Yang et al., 2012). Finally, this study has explored the impact of resource integration on emerging market export ventures’ innovation. However, recent studies on digitalisation suggest that firms can benefit from the application of digitalisation (Kannan & Li, 2017; Lu & Julian, 2007; Prasad & Ramanurthy, 2007; Rialp-Criado & Rialp-Criado, 2018). Digital-related technology is also viewed as an important element for export ventures’ resource integration. Whether different forms of digitalisation such as digital marketing technology and social media have any impact on emerging market export ventures’ performance is worth exploring. It is also important for future research to explore the effect of resource integration, managerial ties and innovation from a business-to-business (B2B) context because of the increasingly important role of B2B in exporting business (e.g., Chung et al., 2021; Chung & Kuo, 2018; Kahiya, 2018; Katsikeas et al., 2018; Sharma et al., 2020). This focus is echoed by recent research on the importance of B2B; “the nature of change, the impact of business relationships and the problem identification related to these changes require appropriate theoretical lenses fine-tuned for a B2B context” (Pagani & Pardo, 2017, p.185). Collectively, research findings on the effect of digitisation of resource integration on emerging market export ventures will be a very interesting addition to the body of literature in this field. Researchers may also consider the B2B context in their investigation scopes. 2.6 Chapter Summary Based on a review of the literature, this chapter provides some foundational knowledge for further empirical studies. The research put forwards that managerial ties (host and home market business and political ties, and home market intrafirm ties) can help explain how emerging market export ventures overcome challenges when they operate in a host market. Building on resource integration, social networking and innovation literature, the study proposes that home market business, political and intrafirm (i.e., ties with the internal department head) ties can positively moderate the effect of resource integration on emerging market export ventures’ 32 innovation in the host market; host market business ties can also positively moderate the effect of resource integration on emerging market export ventures’ innovation in the host market. From a resource-advantage perspective, Gummesson and Mele (2010) suggest that a firm’s integration capability of various resources and knowledge can impact the firm’s innovation performance. In addition, scholars like Grant and Baden-Fuller (1995), and Grant (1996) have, from a knowledge-based perspective, argued that gaining existing and new knowledge from the market is fundamental to improving firm’s performance. Building on social networking theory, resource integration theory and innovation literature, this study postulates a moderating mechanism of managerial ties underlying the relationship between firms’ resource integration and innovation. However, host market political ties might negatively moderate the effect of resource integration on emerging market export ventures’ innovation in the host market. This study further suggests that emerging market export ventures need to examine the role of different types of managerial ties separately and identify their impact on the resource integration-innovation conceptualisation. However, as we know, research is a constantly evolving process. After I completed my conceptual paper, to better understand my research direction, I engaged with five emerging market export venture managers. Through my interaction with them, I have gained some valuable advice. Based on their practical experience, they suggested that I provide some insightful information about export venture performance rather than innovation performance. As an export