Statistics for Human interaction in service delivery and its relationship to disenchantment discontinuance in the diffusion of self-service technologies : a case study in retail banking : a thesis presented in partial fulfilment of the requirements for the degree of Doctor of Philosophy in Marketing at Massey University
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Human interaction in service delivery and its relationship to disenchantment discontinuance in the diffusion of self-service technologies : a case study in retail banking : a thesis presented in partial fulfilment of the requirements for the degree of Doctor of Philosophy in Marketing at Massey University | 16 |
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May 2024 | 0 |
June 2024 | 0 |
July 2024 | 4 |
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November 2024 | 0 |
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02_whole.pdf | 289 |
01_front.pdf | 4 |