Statistics for The applicability of 'voice of the customer' tools to an indigenous organisation in a developing country : a thesis submitted to Massey University in partial fulfilment for the degree of Masters in Philosophy (Quality Systems), Massey University of Manawatu, Palmerston North, New Zealand

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The applicability of 'voice of the customer' tools to an indigenous organisation in a developing country : a thesis submitted to Massey University in partial fulfilment for the degree of Masters in Philosophy (Quality Systems), Massey University of Manawatu, Palmerston North, New Zealand 2

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02_whole.pdf 19
01_front.pdf 14