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Quality local government : the implementation and application of quality strategies in Rotorua District Council : a case study : a thesis presented in fulfilment of the requirements for the degree of Master of Philosophy at Massey University146

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Quality local government : the implementation and application of quality strategies in Rotorua District Council : a case study : a thesis presented in fulfilment of the requirements for the degree of Master of Philosophy at Massey University235511114

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