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Quality management in computing services : a study to determine the current state of quality management practices of computing services in New Zealand's industries : a thesis presented in partial fulfilment of the requirements for the degree of Master of Technology in Quality Management at Massey University, Department of Production Technology191

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Quality management in computing services : a study to determine the current state of quality management practices of computing services in New Zealand's industries : a thesis presented in partial fulfilment of the requirements for the degree of Master of Technology in Quality Management at Massey University, Department of Production Technology8126459

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