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Validity of business excellence models : a conceptual and empirical analysis : a thesis submitted in partial fulfilment of the requirements for the degree of Doctor of Philosophy in Technology at Massey University, Palmerston North, New Zealand2010

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Validity of business excellence models : a conceptual and empirical analysis : a thesis submitted in partial fulfilment of the requirements for the degree of Doctor of Philosophy in Technology at Massey University, Palmerston North, New Zealand56211834

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