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The clockwork lahar : examining issues management in a New Zealand public service context : a thesis presented in partial fulfilment of the requirements for the degree of Masters of Management in Communication Management at Massey University, Palmerston North, New Zealand
(Massey University, 2008)
Issues management has been practised over the past 30 years. However, the literature has focused on how corporations manage issues, while public service organisations have been ignored. This study looked at the issues ...