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Airline passengers’ rights to information and the strange case of the right to be informed about destinations
This research explored whether airline passengers wanted more rights to know about the safety and economic conditions of their flights, as well as the right to be reimbursed if they decided not to flight because of ...
A convenient regression formula for predicting Skytrax’s Official World Airport Star ratings
Skytrax audits and ranks airports internationally in its yearly ‘Official World Airport Star Ranking’. Unfortunately, its activity is severely restricted, at most covering just 3% of those airports listed by Skytrax ...
New technologies in general aviation
This research explored the technological needs of GA pilots at international levels. Overall, single pilot operators tend to value costs as the most important feature of any technology, followed by technology that helps ...
Predicting Skytrax’s Official World Airline Star ratings from customer reviews
Skytrax audits and ranks airlines internationally in its yearly ‘Official World Airline Star Ranking’. Unfortunately, its activity is severely restricted, at most covering just 30% of those airlines listed as open ...