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    Towards the paperless office : an introduction to electronic structured document interchange : a thesis submitted to the Faculty of Technology in candidacy for the degree of Master of Technology (Computing), Department of Production Technology
    (Massey University, 1992) Fraser, PJ
    Despite the advances in computing technology and office automation, and forecasts of the paperless office having become a reality by now, there remains the fact that very few companies would face less paper today than they did five years ago. Offices today are still deluged with paper because current office automation technology has failed to address one aspect of paperwork common in the office environment: the electronic equivalent to structured internal paper-based documents. Electronic structured document interchange (ESDI) has been proposed as the last remaining technology in providing the complete infrastructure for the "paperless office." Complementing current electronic office system technology, including imaging technologies, electronic mail, and electronic data interchange, ESDI was designed to provide the electronic equivalent to structured internal paper-based documents. Electronic structured document interchange is the intra-company computer-to-computer processing of business transactions in a format that allows the receiver to process the transaction by traditional business practices. Fundamentally, ESDI is a data processing concept that spans a single business enterprise, providing the complete electronic equivalent to the handling and processing of internal paper-based documents. The rationale being to take advantage of the benefits of electronic processing and delivery, while retaining traditional business practices. In some respects, ESDI systems have the potential to improve business practices by providing capabilities that are simply not possible with traditional paper-based systems. This emerging technology, the justification for such a technology, and features of the technology, including details of the administrative ESDI system implemented at Massey University, are discussed.
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    Acquiring skills and attributes necessary for employment in junior administrative roles : a thesis presented in partial fulfilment of the requirements for the degree of Master of Education in Adult Education at Massey University
    (Massey University, 2005) Dean, Janine
    Tertiary pre-employment skills based programmes are designed to assist students in gaining the skills and academic qualifications needed to gain employment. This study explores the skills and attributes needed to gain employment in the business administration field. It explored this from the perspective of students and also from prospective employers' points of view. This research included a review of literature within the field of study and also focused on the delivery, material and outcomes of some business administration programmes. The teaching rationale of one polytechnic was also included as it showed how the way students learn and the desired outcomes have influenced the method of delivery. Integral to this study was the use of questionnaires that students and prospective employers filled out, and interviews with three employers and three students. This brought to light their views on skills and attributes, along with what they perceived as being important in gaining and giving employment opportunities. The research makes recommendations, from an educator's perspective, on what is required to enhance students' opportunities for employment within this field, and how programmes can be developed to allow opportunities for students to develop skills and attributes valued in business occupations.