Massey Documents by Type

Permanent URI for this communityhttps://mro.massey.ac.nz/handle/10179/294

Browse

Has files: YesSubject: search.filters.subject.compliance

Search Results

Now showing 1 - 4 of 4
  • Thumbnail Image
    Item
    Keeping the gates closed: the effect of conflict management styles, anxiety, and technical skills on security noncompliance intention among smartphone users
    (Taylor and Francis Group, 2024-08-12) Rahmani D; Jafarzadeh H; Hess AC
    Using personal mobile phones for work-related purposes is an increasingly common trend in organisations yet adding to cyber security concerns. It is vital to identify employees’ characteristics that impact security noncompliance behaviours when using mobile phones at work, as it could open a channel for cyber-attacks in the enterprise's IT systems. Using the unique context of personal smartphones and building on the theoretical framework of the Dual-Concern Model, this study identifies key characteristics of employees’ intention to engage in security noncompliance activities. Through a scenario-based survey of 391 mobile phone users in the United States, we examined the impact of personal characteristics (specifically conflict management style, context-specific anxiety, and technological skills) in explaining people’s intention to demonstrate security noncompliance behaviours. Younger individuals, those with higher conflict approach tendencies, and those with online communication apprehension tend to show higher noncompliance with information system security policies. Also, technical skills were found to moderate the association of online communication apprehension with increased noncompliance with security policies. The findings offer a range of theoretical implications and practical insights for strengthening organisations’ cyber security.
  • Thumbnail Image
    Item
    Factors Associated with Medication Noncompliance in Dogs in New Zealand.
    (MDPI (Basel, Switzerland), 2024-09-03) Odom TF; Riley CB; Benschop J; Hill KE; Paterson M
    Client compliance with prescribed medication instructions to treat their pets is a concern. This study describes factors associated with the noncompliance of dog owners with veterinary recommendations for medication, as well as client-reported barriers and aids to administering medications. A cross-sectional survey of dog owners' compliance with veterinary medication recommendations was performed from 9 January 2019 to 18 July 2020. A convenience sample of owners who prescribed medication for their dogs during or following elective veterinary examination was surveyed regarding medication administration experience and compliance. Owners were followed up to determine if the course of medication had been completed. Compliance data were analyzed descriptively. Logistic regression was performed with compliance as the outcome. Medication noncompliance was recorded for 47% (71/151) of owners. Increasing dog age was associated with better owner compliance (p < 0.05). Pet owners who used "nothing" as an aid to medicating were less likely to be noncompliant (p < 0.05). Forty-seven percent (71/151) of owners reported that "nobody" showed them how to administer the medication. One-third of dog owners (47/151) reported challenges in medicating their pets. The most common reason cited by clients reporting challenges was a resistant pet. Demonstration of medication administration techniques and discussion about available aids to medicating a pet may improve client compliance.
  • Thumbnail Image
    Item
    Due diligence and psychosocial risk : examining the construction of compliance : a thesis presented in partial fulfilment of the requirements for the degree of Doctor of Philosophy in Management at Massey University, Auckland, New Zealand
    (Massey University, 2024-07-20) Deacon, Louise Joy
    New Zealand’s Health and Safety at Work Act 2015 introduced two significant changes to the country’s work health and safety regulatory landscape: (1) it placed a duty upon officers to ensure that the business of which they are an officer complies with its duties under the Act; (2) it broadened the definition of health to include mental health. The latter inclusion confirmed the scope of the Act to apply to psychosocial risks at work. Despite the officers’ duties being lauded as a profound change to New Zealand’s regulatory landscape, there has been little research investigating how officers respond to these legal duties. Further, internationally, there are significant gaps in knowledge regarding the role senior company managers play in psychosocial risk management, particularly relating to the intersect of legal responsibilities and psychosocial risks. This research adopted a Foucauldian analytical approach to examine how ideas about compliance and psychosocial risks are constructed and organised. Specifically, the research questions led to an investigation of the ways in which officers conceptualised and carried out their due diligence duties as they applied to the protection of workers’ mental health and the implications thereof. Semistructured interviews were conducted with 24 officers of large companies operating in New Zealand. The findings indicate that officers tended to discursively construct risk in ways which frequently obfuscated causes of harm arising from work while also problematising the possibility of eliminating or minimising risks to workers. Further, through a process of “risk translation,” psychosocial risks were often transformed into risks which were individualised, psychologised and managerialised. This translative effect functioned to displace psychosocial risks with risks which were more recognisable and amenable to management and posed less challenge to management prerogative. In this way, a dominant construction of risk came to represent worker mental health as a cause of risk to the organisation and the object of compliance, rather than a consequence of psychosocial risk exposure. The resultant compliance responses may therefore be considered symbolic in that they represented attention to legal ideals while marginalising the management of risks arising from work. Thus, the potential of work health and safety legislation to regulate psychosocial harm arising from work was largely curtailed, highlighting the limits of self-regulation in a legal context characterised by uncertainty and ambiguity.
  • Thumbnail Image
    Item
    The discourse of delivering person-centred nursing care before, and during, the COVID-19 pandemic: Care as collateral damage.
    (2023-08-15) Byrne A-L; Harvey C; Baldwin A
    The global COVID-19 pandemic challenged the world-how it functions, how people move in the social worlds and how government/government services and people interact. Health services, operating under the principles of new public management, have undertaken rapid changes to service delivery and models of care. What has become apparent is the mechanisms within which contemporary health services operate and how services are not prioritising the person at the centre of care. Person-centred care (PCC) is the philosophical premise upon which models of health care are developed and implemented. Given the strain that COVID-19 has placed on the health services and the people who deliver the care, it is essential to explore the tensions that exist in this space. This article suggests that before the pandemic, PCC was largely rhetoric, and rendered invisible during the pandemic. The paper presents an investigation into the role of PCC in these challenging times, adopting a Foucauldian lens, specifically governmentality and biopolitics, to examine the policies, priorities and practical implications as health services pivoted and adapted to changing and acute demands. Specifically, this paper draws on the Australian experience, including shifting nursing workforce priorities and additional challenges resulting from public health directives such as lockdowns and limitations. The findings from this exploration open a space for discussion around the rhetoric of PCC, the status of nurses and that which has been lost to the pandemic.