Massey Documents by Type

Permanent URI for this communityhttps://mro.massey.ac.nz/handle/10179/294

Browse

Filters

2014 - 201912020 - 20211

Settings

Subject: search.filters.subject.Knowledge transfer

Search Results

Now showing 1 - 2 of 2
  • Thumbnail Image
    Item
    Micro-theory on knowledge transfer to foster disaster resilience: A grounded theory approach
    (Elsevier Ltd, 2021-11) Ahangama N; Prasanna R
    Although recent literature suggested that knowledge generation and dissemination in social networks influence resilience, research in knowledge transfer and social capital domains have shown a low tendency to integrate into theoretical frameworks. This paper discusses the process of building a micro-theory, which explains the dynamics of knowledge transfer in social networks of disaster responders in Sri Lanka. The proposed theory suggests the association among knowledge transfer, dimensions of social capital, and resilience in a disaster context. This study employs an interpretive case study research design, with an exploratory approach and uses grounded theory driven constant comparison method for data analysis. The transcriptions from 21 semi-structured interviews and participant observations of two disaster drill exercises used as the primary data source for the data analysis. The analysis of this study generates a coding pattern with six categories of concepts and proposes the theory of KTinSSC with the theoretical consensus from the two case studies. The proposed theory explains the knowledge transfer among responders who are focused mostly on the immediate survival and discusses the effect of knowledge transfer interactions on their normative beliefs. The study also suggests ways to attain higher levels of resilience among such survival-focused social groups.
  • Thumbnail Image
    Item
    The interactive effect of communication media choice and personal relationships on tacit knowledge transfer success : a thesis presented in partial fulfilment of the requirements for the degree of Master in Business Studies in Business Information Systems at Massey University, Manawatu campus, New Zealand
    (Massey University, 2014) Yu, Jiatao
    The transfer of tacit knowledge can be facilitated by personal relationship strength and by choosing appropriate communication media. However, the interactive effect of personal relationships and media choice on tacit knowledge transfer success has not been studied. Therefore, this study aims to investigate how relationship strength and media choice affect tacit knowledge transfer, and most importantly, how media choice interacts with relationship strength. Data were collected via a questionnaire survey of New Zealand university teachers in the disciplines of human health and medicine. Exploratory Factor Analysis and Structural Equation Modelling were used to analyse the survey data and to test the model. Then, follow-up interviews were carried out with six participants, to collect in-depth qualitative data focusing on the mechanisms behind the relationships to be found statistically significant in the model. Fitting the model by using partial least square structural equation modelling suggested that a higher level of closeness between individuals lead to better tacit knowledge transfer success, the relationship was stronger when individuals use both synchronous media and asynchronous media than when they use only synchronous media. Qualitative results were used to help interpret the quantitative findings by highlighting the importance of the development of common understanding, and by pointing out the fact that individuals adjusted their communication styles to be more suitable for each other. This study contributes to theory by testing Media Synchronicity Theory in the field of tacit knowledge transfer, and by exploring the mechanisms of the change of individuals’ media choice over time.