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    "It starts with a conversation" : an exploration of creative, collaborative and participatory design approaches, in the context of disability, kāinga (housing and home) and policy : an exegesis presented in partial fulfilment of the requirements for the degree of Masters of Design, Massey University
    (Massey University, 2024) O'Sullivan, Faye
    The wider problem this work responds to: Disabled people are not meaningfully included in health policy development in Aotearoa New Zealand, due to various factors. This lack of inclusion results in poor policy outcomes for those it seeks to serve. How does this Design work contribute? This project explores the design of an equitable, participatory and collaborative process, championing the voice of lived experience as a valuable source of expertise and knowledge for policy practitioners. Who is this work for? This is for anyone* seeking to undertake collaborative approaches within the disability-policy space (and beyond). *Those most interested might include Disability advocacy groups, or Design and Policy Practitioners. Methods used: Collaborative Design methods and frameworks such as co-design, co-production, participatory design. What did we learn? 'Inclusion' begins with the smallest step. Much of the literature surrounding collaborative design speaks to 'mindsets' and 'principles'. This work argues that small actions are a pathway to inclusion and the growth of such mindsets.
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    Risk of fluently consumed sensory experiences : a thesis presented in partial fulfilment of the requirement for the degree of Doctor of Philosophy at Massey University, Albany, New Zealand
    (Massey University, 2024) Mahler, Martin Lukas
    There are various factors to consider for industry stakeholders when wanting to introduce, increase adoption or promote a new technology with such factors potentially deriving from what the end-user determines to be important. This thesis aims to explore the importance of fluency, design considerations, sensory elements with risk perception as a moderator to improve user experiences. To achieve this, an exploratory study was undertaken with key stakeholders’ part of the design and implementation of mobile payments. The outcome of this study is an identification of factors that these stakeholders determined to be important as part of the design / implementation of mobile payment platforms. This study was followed by several supporting studies prior to a major confirmatory study having been undertaken with a consumer sample to determine the value consumers place on the factors identified by participants in the exploratory study. Finally, a culminating study was conducted with key stakeholders in the design and implementation of mobile payments to attain face validity for the preceding studies. The importance of processing fluency was highlighted as key to improve user experience along with sensory elements to increase useability. On that basis, a framework was established utilising experience design and processing fluency considerations. Of note, risk perception played a key role in ensuring a positive outcome with ease of use valued extensively by users with high-risk perceptions, whereas respondents with high-risk perceptions required extensive affirmations. Such affirmations came in the form of clear confirmation messaging with a diverse range of sensory elements as part of that seen as critical. Key findings were made on the importance of elements critical to the confirmation message beyond the visual element as well as key divergences between respondents based on their risk perceptions.
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    "Bring history alive" : exploring the evolution of Flying Apsaras in Mogao Caves : a thesis presented in partial fulfilment of the requirements for the degree of Master of Design at Massey University, Wellington, New Zealand
    (Massey University, 2019) Dai, Xinyue
    This research project explores a visualisation framework with an educational purpose for digital heritage, by using a digital story-telling format. It examines a visualisation that demonstrates the historical evolution of the flying Apsaras - one of the main characters of ancient grottoes in Mogao caves, located in Dunhuang province, China. Culture and religion merged in Dunhuang, an ancient city in the middle of the Silk Road. Dunhuang was influenced by multiple cultures - from the West and East, and it was in this context that the Mogao Caves was established. On the wall paintings, the flying Apsara was a vehicle through which cultural changes in a thousand years were shown, through changes in their appearance. Now due to the environmental problem and over-visiting of the Mogao Caves, visitors can only explore a limited number of caves and have difficulty understanding the stories in the faded and incomplete murals. This project thus examines art style transformation of the murals, extracted representative symbols, and patterns and colour sets of each dynasty reinterpreted in a digital narrative with a modern aesthetic. The methodologies used in this project encompassed historical analysis, character design, and experience design that includes information design. The design output provides an accessible framework for other designers engaging with a digital heritage like the Mogao Caves. Also, by extending this project, potential functionalities of digital narrative could be explored for educational purpose.