Massey University Departments
Permanent URI for this communityhttps://mro.massey.ac.nz/handle/10179/568
Browse
2 results
Search Results
Item Enlarging the field of credible experience : supporting young Solomon Islanders as agents of positive change in their communities : a thesis presented in partial fulfilment of the requirements for the degree of Master of Philosophy in Development Studies at Massey University, Palmerston North, New Zealand(Massey University, 2012) Davidson, Alice JoyThis thesis explores the idea of young Solomon Islanders as agents of positive change and argues that understandings around youth agency, its expressions, and the factors that support and constrain it, should be a key feature framing youth and development. Young people are generally viewed as those between the ages of 15 and 29, and make up a growing proportion of Pacific populations. Valuing them as solutions for development, rather than as 'problems', is being increasingly promoted throughout the region. Investigations into youth agency, however, are relatively recent and there is still a great deal to be learnt about how they could be used to improve the situation for youth. This thesis adds to these explorations by investigating the constraints and enablers for transformative youth agency in Solomon Islands, and by examining young people's articulations of agency and how they employ these in order to carve out a place of credibility for themselves in their communities and nation. A 'hopeful' post-development approach, which holds that development should validate previously subjugated practices and should prioritise assets and agency, is taken as the foundation for explorations of youth and development. Agency is then explored using a framework for investigating factors which 'thin' and 'thicken' youth agency. Fieldwork took place over five weeks in Solomon Islands in late 2011. A narrative inquiry methodological framework, guided by principles from Pacific methodologies and an actor-oriented approach, was utilised for this thesis research. The findings of this study show that young people do face multifaceted constraints on their agency, but that they can work in spite of these when they are socially supported. The socially situated nature of youth agency is therefore highlighted, and the need for young people to be positioned within their social networks discussed. Additionally, the findings contest the negative conceptualisations held to be present around young Solomon Islanders by indicating the many ways in which they are actively contributing to their communities. The main implication of the findings, and the conclusion of the thesis, is that development policy and practice must build on understandings of young people as socially situated contributors, as well as, on the factors that constrain and enable their agency, in order to legitimise and support youth as agents of positive change.Item Probation practice, leadership and effective service delivery : a qualitative study of the perspectives of probation officers and service managers in the New Zealand Probation Service : a thesis presented in partial fulfilment of the requirements for the degree of Doctor of Philosophy in Social Work at Massey University, Palmerston North, New Zealand(Massey University, 2006) Dale, Michael PhilipThe primary goal of this thesis is to consider probation practice and the contribution of leadership to the achievement of effective service delivery in the New Zealand Community Probation Service during a period of major change. In relation to this goal, the objectives are: (a) to explore Probation Officers' and Service Managers' understandings of the political and managerial changes affecting the New Zealand Probation Service; (b) to ascertain Probation Officers' and Service Managers' views of probation values, knowledge, skills and practice; (c) to understand Probation Officers' and Service Managers' views of the assessment of service delivery; (d) to identify how Probation Officers and Service Managers define and what they understand by the concepts of leadership and effective service delivery; (e) to examine how the relationship between leadership and effective service delivery is perceived and acted upon by Probation Officers and Service Managers; and (f) to determine the structures and processes that are necessary to maximise the contribution of leadership to the achievement of effective service delivery. The research participants comprised a purposeful sample of 27 Probation Officers and 8 Service Managers (front-line staff involved in service delivery) recruited from among those employed in the northern and southern administrative regions of the Probation Service. Qualitative data were collected via personal in-depth interviews and augmented by focus group discussions. The key findings of the study are that: first, effective service delivery was not perceived to be limited to the reduction of recidivism alone, but to also include the client's broader social experience, recognising that positive social benefit can extend beyond the simple measurement of offending behaviour. second, leaders must be seen to be credible if they are to create willing followers. This credibility rested upon the leader's possession of relevant practice knowledge and skills, their demonstrated commitment to professional practice, their ability to provide clear direction for practice and their ability to ensure that adequate resources are available to achieve service delivery goals; third, a positive association was drawn between a leader's professional experience, possession of personal power and ability to influence Probation Officer practice. In essence, the leader's experience and competence has a bearing upon confidence in the leader. Participants also posited a connection between positive leadership, the development of a 'team' culture, Probation Officer work performance and service delivery. Overall, the linkage between leadership and effective service delivery was conceived of as being dependent upon the ability of leaders to enhance the practice of Probation Officers. From this perspective, five leadership challenges for senior managers in the Probation Service were identified. These included the challenges to: (a) establish the professional foundations of probation practice; (b) develop a clearer, integrated statement of purpose, values and beliefs that identifies probation as a distinct area of professional practice; (c) develop probation practice in a flexible manner, incorporating international influences while remaining responsive to features and events that reflect the dynamic character of the local environment; (d) to ensure that the integrative structures, processes and new roles/positions necessary to underpin and support probation practice are introduced or implemented, notably for the provision of professional supervision; and (e) to introduce a multi-dimensional approach to the assessment of service delivery that includes both quantitative and qualitative indicators of aspects other than recidivism alone. It is acknowledged that these challenges have significant resource implications.
