Massey University Departments

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    Values-based evaluative management : an integrated and adaptive approach to enhance inclusion, development effectiveness, governance, and sustainability : a thesis presented in partial fulfilment of the requirements for the degree of Doctor of Philosophy in Development Studies at Massey University, Palmerston North, New Zealand
    (Massey University, 2021) Averill, Catherine
    Sustainable development, an articulated goal of development practice in the 21st century (United Nations Development Programme, 2015a) now needs to be inclusive, based on multi-level systems of accountability, and have robust governance. This thesis proposes alternative evaluative management values and principles for inclusive sustainable development that are values-based, integrated, and adaptive. It suggests the way such values and high-level principles could underpin and reposition development, management, and evaluation approaches. An initial idea behind this research was that there needed to be a better way to connect strategic evaluative approaches within management and potentially the new sustainable development goals in international and national development. The impacts and significance of changes for both the broader development context and governance systems of country-level development, and the management and evaluation practices, were examined in the context of countries and donors in two Pacific settings: Papua New Guinea and Aotearoa/New Zealand. To achieve the sustainable development goals, current management theory and practices needs to be reconsidered. This research pointed to the emergence of evaluative management as an identifiable theoretical and instrumental discourse and knowledge frame repositioning and integrating existing management discourses underpinned by values and principles relating to strategic planning, performance management and governance. This thesis proposes that a new model of integrated management – called, in this context, evaluative management that is premised on three values (inclusion, partnership and participation) and three high-level principles (relationality, contextual sensitivity and adaptive response), is needed to underpin such considerations. The potential of evaluative management can only be realised if it is enacted through values and principles that are well communicated and widely understood. This may include effective interaction and communication between different levels of governments, agencies, sectors, regions and communities including non-governmental organisations, private sector, and development partners. This new model of integrated management would also provide the capacity to address inclusion, governance, accountability, and sustainable development with more effective strategic evaluative practices.
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    Making relationships count : exploring how Caritas Aotearoa New Zealand can use monitoring and evaluation to develop trust-based relationships with tangata whenua partners : a research report presented in partial fulfilment of the requirements for the degree of Master of International Development, Institute of Development Studies, Massey University, Manawatu, New Zealand
    (Massey University, 2016) Leuthart, Gretchen
    A culture of monitoring and evaluation (M&E) is now widespread in the development sector. Organisations are expected to measure progress and monitor results in order to determine the impact of their interventions. Yet despite relationships being central to effective development, there are very few frameworks or indicators to help measure the quality of trust - as the foundation of relationships. This research investigates ways to measure trust-based relationships. Drawing on a case study of Caritas Aotearoa New Zealand (Caritas), along with an extensive literature review, this report explores how Caritas can use M&E to reflect trust-based relationships with tangata whenua partners. Perspectives on M&E and specifically measuring trust, are explored from an Indigenous and Maori world view. Semi-structured interviews with five people representing Caritas and two of its Maori partners disclose behaviours that deepen trust. Through this exploration, an ongoing conversation about culturally competent M&E and the centrality of trust-based relationships in expanding evaluation practice is revealed. The insights expressed are presented as ten indicators of trust. Together with a foundational layer relying on cultural competence and shared vision, these indicators form a framework with trust at the centre. The ten signs of trust are; face to face, going beyond the minimally required, challenging and questioning, understanding time, interacting in the in-between spaces, listening genuinely, committing as an organisation, contributing funds and contributing new knowledge and connections. This report concludes that building strong, trusting relationships matters. They do count in order to achieve development that enables shared learning, empowerment and self determination. Cross cultural collaboration will be more meaningful when behaviours taht impact on trust are identified and regularly monitored. The emergent framework can be a practical tool for Caritas to use in monitoring and evaluating trust with its tangata whenua partners. It presents an opportunity to explore and reflect on dimensions of trust from a tangata whenua perspective, opens up the space for more dialogue with partners and invites a more collaborative approach towards doing development.
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    New Zealand church initiatives for international development : a taxonomy and assessment framework : a thesis presented in partial fulfilment of the requirements for the degree of Master of Philosophy in International Development at Massey University, Palmerston North, New Zealand
    (Massey University, 2016) Hart, Claire
    Individuals, groups and organisations are increasingly feeling compelled to take action and become personally involved in the field of development cooperation in an attempt to alleviate poverty and improve the lives of the poor. One such do-it-yourself phenomenon that has been observed in New Zealand involves the Christian church. A grey area has emerged where development activities are now carried out by churches which are amateurs in the field. These initiatives are run by pastors and congregation members acting on the teachings of the Christian faith but with little understanding of the complexities of poverty or development. The altruistic and often selfless intentions of those involved in such initiatives are commendable. But are these do-it-yourself solutions to complex issues of poverty and development really achieving what they say they are? If these initiatives were tested to determine their level of effectiveness, what would the results be? Motivated by these observations and questions, this thesis seeks to explore this emerging phenomenon. It asks, what does it look like? How might it be defined? Is it effective? This thesis calls the phenomenon Church Initiatives for International Development (“CIID”). It argues that CIID is conducted by new development actors and situates CIID in relation to current trends within the industry: the emergence of a fourth channel of development cooperation and the role of religion in development. CIID is compared to current actors in international development, specifically citizen-led initiatives and faith-based initiatives to demonstrate its similarities and differences. A taxonomy outlining the different types of CIID is presented which provides insight into the range of forms that CIID takes. The research also explores how the effectiveness of CIID might be understood. To achieve this, an assessment framework consisting of eight criteria was created drawing upon mainstream and alternative approaches to effectiveness. This framework was then tested through in-depth interviews with six CIID case studies from donor churches in New Zealand. By analysing information from the in-depth interviews with donor churches, the study concludes that CIID is more effective across the criteria of local ownership & participation, collaboration, relationship and partnership, and less effective in the areas of accountability, measuring success, holistic well-being and attitudes and knowledge. The research also reveals that CIID is typically more effective when a development organisation is involved in a partnership with a church that is implementing CIID. The findings on the emerging field of CIID that this thesis presents contribute further insight into the nature of do-it-yourself development initiatives in the fourth channel and the role that NZ churches are playing in international development.
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    An empirical study of beliefs about work in Tonga : a thesis presented in partial fulfilment of the requirements for the degree of Master of Business Studies in Human Resource Management at Massey University
    (Massey University, 1997) Lopeti, Mele 'Anitoni Lauteau Lucy
    The aim of this research study was to identify the predominant beliefs that employed Tongan people hold about work, and to investigate the relationship between beliefs about work and selected demographic variables. The first step was to determine whether the instrument used to measure beliefs about work in the Tongan cultural context is a valid and appropriate measure. The sample consisted of 804 employed Tongans from Tongatapu, Vava'u, Ha'apai, 'Eua and Niuatoputapu islands. The sample was limited to Tongans employed mainly by government sector organisations that have an identifiable personnel function within paid employment in the formal economy of Tonga. Buchholz's Beliefs About Work Scale was used as the measure of employee attitude in the present study, using the same scales that have been developed in previous studies. This study attempted to replicate the five dimensions of the Beliefs About Work Scale and extend findings concerning beliefs about work in the Tongan context. It was concluded that the measurement of beliefs using the five dimensions from the Belief About Work Scale was not a valid and appropriate measure in Tonga. The results of the analysis revealed three factors of beliefs about work in Tonga. This suggests the need to sort out appropriate definitions and measurement in favour of research on indigenous samples, rather than simply applying results from countries of different cultural settings. Of the three factors of beliefs about work in Tonga, the highest mean scores were obtained on the humanistic belief system, then the work ethic, and the lowest mean scores were obtained on the leisure ethic. The analysis of variance of the factor scores revealed differences in beliefs exist in relation to gender, age and job level. Marital status and length of employment did not appear to be related to beliefs about work. These are discussed in this research study.
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    Fitting feelings into frameworks : an examination of the involvement of primary stakeholders in the design and use of outcome indicators and evaluation use for development interventions : a thesis presented in partial fulfilment of the requirements for the degree of Master of International Development, Massey University, Palmerston North, New Zealand
    (Massey University, 2015) Mpunga, Shupayi
    The aim of this thesis is to examine the involvement of primary stakeholders in the design and use of outcome indicators, and evaluation use for development interventions. It seeks to understand the characteristics of indicators developed by or with primary stakeholders, the dynamics of such involvement, and what is achieved in such practice. The experiences and achievements recorded in eight international case examples and one local case study.
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    The effectiveness of aid delivery a comparative study : a thesis presented in partial fulfilment of the requirements for the degree of Master of Philosophy in development studies at Massey University
    (Massey University, 1995) Thorpe, Tim
    This study sets up a process for the systematic evaluation of the effectiveness of aid agencies in aid delivery through evaluating the projects and programmes that they are implementing. It evaluates and compares five different aid agencies comprising of a bilateral aid donor, non-government organisation, community based organisation, development bank and multilateral aid donor. The common ground for comparison is that these agencies have all been providing assistance to, or working in, the forestry sector in the Solomon Islands over a relatively long period. The study found that it is possible to apply a systematic comparative evaluation process to aid agencies, and the projects and programmes that they were implementing, despite seemingly large differences in aid philosophy and aid management among them. By applying systematic comparative evaluations such as the one set up in this study it is possible to learn from all agencies how to enhance the effectiveness of aid delivery for the ultimate benefit of donor and recipient alike. The study found that none of the agencies reviewed in the study were necessarily more effective than any other agency in aid delivery. There was likewise no evidence that any one theoretical position on development, or any particular approach to aid delivery was necessarily any more effective when it came to implementing aid projects or programmes. There are too many variables affecting the implementation of projects and programmes for any one approach to aid delivery or theoretical position to be the most effective in all cases.