Decision making in the evaluation, selection and implementation of ERP systems
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Date
2000
DOI
Open Access Location
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Journal ISSN
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Publisher
Massey University
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Abstract
The evaluation, selection and implementation (ESI) of ERP systems involve making multiple decisions during
the lifecycle of the ERP project. This study tries to map six models of decision-making to the ERP project
lifecycle, which is conceptualized using case study data for a health service provider organization in New
Zealand. ERP projects are deemed strategic projects for which success or failure has a great impact on the
organization. Gaining an understanding of the decision-making process during the life of the project helps in
better preparations and planning before and during each phase. Findings suggest that some decision-making
models apply to the stages of evaluation, selection and implementation while others are missing. The three
models that apply are the administrative, adaptive and political models. This study aids practitioners in better
planning and implementation of ERP projects through better understanding the decision-making process. A
benefit to academics is in providing new insights for ERP systems implementation, an area where little
research is conducted.
Description
Keywords
Enterprise resource planning (ERP), Decision-making
Citation
Shakir, M. (2000), Decision making in the evaluation, selection and implementation of ERP systems, Research Letters in the Information and Mathematical Sciences, 1, 141-141