School of Health and Social Services

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    The restructuring of the Department of Social Welfare and implications for social work practice, 1986-1988 : a dissertation presented in partial fulfillment for the requirements of a Doctorate in Philosophy at Massey University
    (Massey University, 1990) Barretta-Herman, Angeline
    This exploratory study analysed changes in the practice of social work in the Department of Social Welfare which occurred as a consequence of the Department's restructuring in 1986. This restructuring introduced major changes in management, service delivery, and the provision of culturally appropriate social services. It was proposed that changes in the practice of social work were related to wider economic, political and social debates regarding the viability and effectiveness of New Zealand's social services. These debates were interpreted as indicating a significant shift from policies derived from a welfare state model of provision to a welfare society model of social service delivery. A multi-leveled analytical framework was used to examine issues of policy, organization and professional practice. Three qualitative techniques were used to generate the data reported in the dissertation: documents published during the period 1969 - 1988; a structured interview schedule completed with both managers and social workers; and, finally, participant observation in two District Offices of the Department. Findings from this exploratory study provided general support for the shift in policy from a state funded, centrally directed model of service provision, to a pluralistic model that altered the role of the state and was intended to increase the involvement of community - based voluntary services. Within this shift, it was shown that during the 1986 - 1988 period, the Department's role became increasingly concerned with funding, monitoring and evaluating services. Biculturalism and the needs of Maori were shown to be critical factors in these shifts. The practice of social work within the Department of Social Welfare also became more limited and more specialised and its professional identity was altered by the changed organizational emphasis and the requirements of the Department. Several avenues for further research were delineated. Prospects for the future practice of social work sketched in the context of ongoing change within the Department were identified.
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    Justice in action? : social work and social justice in the 21st century : a thesis presented in partial fulfilment of the requirements for the degree of Master of Social Work at Massey University, Manawatu, Aotearoa/New Zealand
    (Massey University, 2011) Ross, Amy Kaye
    Most social workers today learn about and adhere to international and national commitments which specify social justice as an integral part of social work ethics and values. This research focuses on how eight Aotearoa/New Zealand recent social work graduates (2000-2010) understand social justice and how they integrate it into their social work practice. The study explores whether barriers exist in implementing social justice into social work practice on both a personal and structural level, and if so, what they are. The study is qualitative, utilising a critical ethnographic methodology and a critical theoretical framework. Data collected through the use of focus groups and in-depth interviews is examined with a thematic analytical approach. Analysis identified seven themes which showed that social justice was primarily understood as being able to work for change on a structural level. The themes also highlighted the existence of a number of barriers to the integration of social justice into practice. These barriers were in two key areas, the workplace and the organisation of social work. All participants were in strong agreement regarding these barriers. These findings strongly support previous literature and research which identify a disjuncture for social workers between the definition and practice of social work in a number of areas, particularly in an environment dominated by neoliberal ideology. The concord between participants in this study and the similarity of the findings to data within earlier research suggests that the social work community is facing an ongoing and serious difficulty in ensuring social work is able to fulfil its ethical commitments and protect its workers as they work for social justice. Based on this research five recommendations are made to develop and support the social work community.
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    Successful young adults are asked – ‘In your experience, what builds confidence?’: A thesis presented in partial fulfillment of the requirements for the degree of Master of Social Work at Massey University, Palmerston North, New Zealand
    (2010) Fagan, Karen
    This study used an ethnographic approach to explore the perceptions, interpretations and meanings young adults gave to the concepts of ‘confidence’ and ‘building confidence’. Giving young adults viewpoints a central positioning reflected the researcher’s perception of adolescents as active contributors not only to their own wellbeing, but also to the development of healthier communities and societies as a whole. The research participants were Year 13 students in their last week of attendance at a co-educational state high school within a provincial New Zealand community. In support of the literature this study found that ‘confidence’ per se was not a concept explored often, but rather it was an assumed component of broader concepts like self-esteem. The young adults involved in this study shared the belief that confidence existed, involved emotion, was an enabler, and was generally attributed as being a desirable thing to have. As an outcome of their reflections an emergent definition of confidence was proposed, namely that ‘confidence is knowing who you are, having pride in who you are (inside and out), and being able to portray who you are to others’. The young adults in this research project revealed a multitude of interconnected strategies for building self-confidence, and for supporting the building of confidence in others. As the researcher I was privileged to hear these insights first hand and recognized the potential value in this for schools. This has led to a recommendation that high schools routinely undertake exit interviews with their Year 13 students.
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    "In our house we're not terribly sexual" : exploring the barriers to supporting intellectually disabled people in the area of sexuality and intimacy : a thesis presented in fulfilment of the requirement for the degree of Doctor of Philosophy, Sociology, Social Policy and Social Work, Massey University, Palmerston North, New Zealand
    (Massey University, 2008) Hamilton, Carol Anne
    How support workers enable, regulate or constrain the sexual expression of intellectually disabled people who live in service agency group homes is the subject of this thesis. A general literature search of what intellectually disabled people currently experience in their lives, including their experiences in the area of sexuality and intimacy, begins this investigation. Secondly, an extensive literature review of the support role, incorporating an appraisal of past and current issues related to the support position in general and to the area of sexuality support in particular, was completed. What intellectually disabled people themselves would like in relation to sexuality and intimacy support was included in this section. Thirdly, a review of research studies focussing on the operation of the support position within service agency systems was undertaken. These explorations revealed a high degree of reluctance on the part of workers to provide assistance in the sexuality area, despite a proven necessity for support to be made available to the intellectually disabled people they worked with. Review research studies suggested a variety of causal factors in explanation of this reluctance. These suggestions link to two meta-reason positions. Failure to prove support either stemmed from individual worker’s inactions due to ignorance and/or incompetence, or from wider systemic failures on the part of agency services to positively value and support this key service role in this area. However, little if any analysis of the possible influence of the broader social, emotional and cultural contexts, in which the concepts ‘sexuality’ and ‘(intellectual) disability’ are located, could be found in the studies reviewed. Eleven in-depth interviews were conducted with front-line support workers about their sexuality support practice. Preliminary readings of the interview texts revealed a similar reluctance on the part of the workers concerned to assist those they worked with in this area. Interview texts were then subjected to a post-modernist inspired, interpretive discursive analysis. This analysis uncovered and tracked how key power/knowledge effects inherent in the terms ‘(intellectual) disability’, ‘sexuality’, ‘gender’ and ‘desire’ inhering in the concept of an ‘ideal (sexual) couple’ interweave to shape the ‘no support necessary’ practice responses held in worker’s interview talk. From this exploration it is suggested that research studies of workers’ practices as an aspect of the promotion of change in support outcomes in the sexuality support area need to go beyond the parameters of recommendations that stem from considerations of either individual or systemic limitation alone. It remains a convincing point to suggest that poorly performing workers need retraining in this area and the overall value of the support role within service organizations needs reshaping. However, future research recommendations also need to engage more directly and effectively with the effects of the wider social and emotional “ideal (sexual) couple” ambiguities that also influence worker’s lack of assistance in this complex and sensitive support area. The use of a post-modern perspective as a helpful conceptual tool in unpacking the power these ambiguities hold within the support position is offered as a productive way forward for future research and practice development.
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    Exiting the matrix : colonisation, decolonisation and social work in Aotearoa : voices of Ngāti Raukawa ki te Tonga kaimahi whānau : a thesis presented in partial fulfilment of the requirements for the degree of Master in Philosophy in Social Work at Massey University, Palmerston North, Aotearoa
    (Massey University, 2006) Bell, Hayley Susan
    This thesis examines the potential use of a facilitated process of decolonisation, or whakawātea, amongst whānau whakapapa in Aotearoa. Ten kaimahi whānau of Ngāti Raukawa ki te Tonga, who have worked for many years in government, community, Māori and iwi social service agencies have shared their experiences of colonisation, racism, social work and decolonisation. Using a "from Māori, by Māori, with Māori, for Māori" research approach, their voices have been woven with the voices of other Māori and indigenous writers, to consider how a facilitated process of decolonisation, or whakawātea, could be used to assist whānau whakapapa to develop their own systems of support, based on the traditions, values, skills and beliefs of their tūpuna. Despite the positive development and wellbeing currently enjoyed by many whānau whakapapa, this study has developed in response to the disconnection from te ao Māori observed amongst many whānau whakapapa interacting with social service agencies. Colonisation has created loss of wairuatanga, kotahitanga and manaakitanga amongst many of these whānau whakapapa, and affected their ability to lead their own positive development and wellbeing. This study promotes a facilitated process of decolonisation, or whakawātea, as a means of reclaiming those values and strengthening whānaungatanga amongst whānau whakapapa. The process envisaged would enable whānau whakapapa to learn about the history of Aotearoa; hear the stories of their tūpuna; uncover their own truths, and exit the "Matrix" created by colonisation The Matrix, from the popular movie trilogy, is used in this study, as an analogy, and compares the computerised Matrix programme created by machines in the movies, with the "programme" created by the coloniser in Aotearoa. Within this programme, the traditions, values, skills and beliefs of the coloniser, dominate the traditions, values, skills and beliefs of tūpuna. This study argues that only through finding ways for all whānau whakapapa to exit the Matrix, will rangatiratanga be restored in Aotearoa.