• Login
    View Item 
    •   Home
    • Massey Documents by Type
    • Theses and Dissertations
    • View Item
    •   Home
    • Massey Documents by Type
    • Theses and Dissertations
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    HR performance within Saudi Arabian organisations : is the relationship between 'job security and ill-treatment' and job satisfaction moderated by organisational support : a thesis presented in partial fulfilment of the requirement for the degree of Master of Business Studies in Management at Massey University, Albany, New Zealand

    Icon
    View/Open Full Text
    01_front.pdf (316.5Kb)
    02_whole.pdf (1.495Mb)
    Export to EndNote
    Abstract
    HR performance, particularly employees’ performance, has been well researched in Western countries. However, many Asian countries, including the region of the Arabic Gulf, are still under-researched in relation to this subject. This present study quantitatively investigated employees’ performance in one of the Gulf countries, Saudi Arabia. In addition, it took into consideration the religion (Islam) as well as the cultural characteristics that may affect performance in the workplace. Particularly, the type of society (collectivistic), losing face issue and power distance are the cultural characteristics discussed in this study. Furthermore, the study used four variables, which are considered important in relation to employees’ performance in the Saudi context: job security, ill-treatment (independent variables), perceived organisational support (POS) as a moderating variable and job satisfaction (dependent/outcome variable). The research question for this study is “Is the relationship between job security and ill-treatment, and job satisfaction, moderated by organisational support?” Previous research indicates that relationships between these variables vary in terms of how much they impact employees’ job satisfaction and, therefore, their performance. Some studies suggest that job security increases employees’ job satisfaction which can result in better performance. Others claim that ill-treatment can be a source of job dissatisfaction and lower the quality of job performance as ill-treatment impacts employees physically and psychologically. In addition, POS was found to have positive effects on job satisfaction as a higher level of support from organisations can lead to higher job satisfaction and performance. This cross-sectional, quantitative study used a questionnaire as the data collection method. Measurement scales used in the study were previously used in other studies, which strengthens the internal validity of this study. The 424 participants who completed the survey were Saudi employees who were required to have worked for at least six months for the same employer as full-time employees in Saudi Arabia. Results from this study suggest that, on an individual level, all three variables (job security, ill-treatment, POS) predicted job satisfaction in Saudi organisations. However, the regression analysis showed that job security had the biggest effect on job satisfaction followed by ill-treatment. Also, the moderation analysis revealed that the relationship between job security and job satisfaction was partially moderated by POS. However, POS did not appear to moderate the relationship between ill-treatment and job satisfaction.
    Date
    2015
    Author
    Al Muhanna, Abdullah Ali Z
    Rights
    The Author
    Publisher
    Massey University
    URI
    http://hdl.handle.net/10179/10173
    Collections
    • Theses and Dissertations
    Metadata
    Show full item record

    Copyright © Massey University
    Contact Us | Send Feedback | Copyright Take Down Request | Massey University Privacy Statement
    DSpace software copyright © Duraspace
    v5.7-2020.1
     

     

    Tweets by @Massey_Research
    Information PagesContent PolicyDepositing content to MROCopyright and Access InformationDeposit LicenseDeposit License SummaryTheses FAQFile FormatsDoctoral Thesis Deposit

    Browse

    All of MROCommunities & CollectionsBy Issue DateAuthorsTitlesSubjectsThis CollectionBy Issue DateAuthorsTitlesSubjects

    My Account

    LoginRegister

    Statistics

    View Usage Statistics

    Copyright © Massey University
    Contact Us | Send Feedback | Copyright Take Down Request | Massey University Privacy Statement
    DSpace software copyright © Duraspace
    v5.7-2020.1