Does teaching matter? : Reconceptualising teaching, scholarship, and the PhD programme in New Zealand university English departments : a dissertation presented in partial fulfilment of the requirements for the degree of Doctor of Philosophy in English, Massey University, Palmerston North, New Zealand
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Title:English language centre service climate and client satisfaction : an investigation of New Zealand English language centres offering TESOL courses : a thesis presented in partial fulfillment of the requirements for the degree of Doctor of Philosophy in Management at Massey University, Palmerston North and Wellington, New Zealand Author:Walker, JohnDate:2003