'Barely keeping the wheels on the trolley': A qualitative study of the New Zealand COVID Tracer App

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dc.citation.volume356
dc.contributor.authorElers P
dc.contributor.authorDerrett S
dc.contributor.authorEmery T
dc.contributor.authorChambers T
dc.coverage.spatialEngland
dc.date.accessioned2024-12-12T00:06:26Z
dc.date.available2024-12-12T00:06:26Z
dc.date.issued2024-09-01
dc.description.abstractDigital contact tracing apps were developed to help control the spread of COVID-19 but research exploring these apps has underrepresented both 'at-risk' communities and contact tracers. Our study examines perspectives of the New Zealand COVID Tracer app among 53 participants, comprising policy advisors, contact tracers, and Māori, Pacific, and disability stakeholders, underpinned by the theory of social construction of which positions technology within the social context in which it evolves, operates, and is negotiated. Although community stakeholders believed the app helped safeguard communities from COVID-19, the health officials' views on the app's usefulness in contact tracing varied. Participants who oversaw the app's technical development generally perceived it as being more useful, particularly regarding Bluetooth proximity detection, in contrast with contact tracers' perceptions. The findings highlight a disconnection between public sentiment and operational reality in the use of the app and the need for improved collaboration and consultation in future contact tracing responses.
dc.description.confidentialfalse
dc.edition.editionSeptember 2024
dc.format.pagination117147-
dc.identifier.author-urlhttps://www.ncbi.nlm.nih.gov/pubmed/39067376
dc.identifier.citationElers P, Derrett S, Emery T, Chambers T. (2024). 'Barely keeping the wheels on the trolley': A qualitative study of the New Zealand COVID Tracer App.. Soc Sci Med. 356. (pp. 117147-).
dc.identifier.doi10.1016/j.socscimed.2024.117147
dc.identifier.eissn1873-5347
dc.identifier.elements-typejournal-article
dc.identifier.issn0277-9536
dc.identifier.number117147
dc.identifier.piiS0277-9536(24)00600-2
dc.identifier.urihttps://mro.massey.ac.nz/handle/10179/72289
dc.languageeng
dc.publisherElsevier Ltd.
dc.publisher.urihttps://www.sciencedirect.com/science/article/pii/S0277953624006002
dc.relation.isPartOfSoc Sci Med
dc.rights(c) 2024 The Author/s
dc.rightsCC BY 4.0
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/
dc.subjectCOVID-19
dc.subjectContact tracing
dc.subjectDigital contact tracing
dc.subjectNZ COVID Tracer
dc.subjectSocial construction of technology
dc.subjectHumans
dc.subjectCOVID-19
dc.subjectNew Zealand
dc.subjectMobile Applications
dc.subjectContact Tracing
dc.subjectQualitative Research
dc.subjectSARS-CoV-2
dc.subjectMale
dc.subjectFemale
dc.title'Barely keeping the wheels on the trolley': A qualitative study of the New Zealand COVID Tracer App
dc.typeJournal article
pubs.elements-id490946
pubs.organisational-groupOther
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