Covid-19 and disruptive technology in New Zealand

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dc.citation.issue1
dc.citation.volume31
dc.contributor.authorMat Aripin A
dc.contributor.authorBrougham D
dc.date.accessioned2024-06-26T03:14:13Z
dc.date.available2024-06-26T03:14:13Z
dc.date.issued2024-02-22
dc.description.abstractPurpose COVID-19 has immensely disrupted business dynamism, providing catalyst innovation opportunities and transposing society's perception of disruptive technology (DT). This research increases the understanding of the impact of the pandemic in influencing the way organizations perceive DT and whether any mitigating factors were considered when deciding to adopt new technology during the pandemic. Design/methodology/approach A qualitative approach was adopted in this research, consisting of 14 semi-structured interviews with eight senior managers and six employees, representing both the private and public sectors in New Zealand. All participants had in-depth knowledge of organizational DT adoption during the pandemic. Two separate sets of semi-structured interviews were used to enable comparison between senior managers' and employees' experiences of organizational adoption of DT post-emergence of COVID-19. Due to the nature of this research being conducted on organizational adoption of DT during the pandemic, time constraints and sample size were two of the key limitations of this research. Specifically, potential participants widely cited unavailability due to additional pressure from COVID-19. Given the limited research in this area, this study is explorative by nature and adds significant insights to the literature. Findings The findings suggest that COVID-19 has contributed towards an increased acceptance of, reliance on and adoption of DT across both organizational and social landscapes. The authors found that one of the reasons COVID-19 expedites the adoption of DT correlates with the notion of technology dependency, with organizations citing DT as a viable part of a business continuity plan (BCP) to counter the unpredictability of ongoing disruptive events associated with COVID-19 or any similar disruption which may be on the horizon. These findings are highly relevant as they suggest that the labor market in New Zealand is flexible so organizations and employees can adapt to DT and COVID-19. Originality/value This research adds much-needed insight into the emerging field of research that examines COVID-19's impact on the adoption of DT from both management and employee perspectives
dc.description.confidentialfalse
dc.format.pagination15-26
dc.identifier.citationMat Aripin A, Brougham D. (2024). COVID-19 and disruptive technology in New Zealand. Journal of Asian Business and Economic Studies. 31. 1. (pp. 15-26).
dc.identifier.doi10.1108/JABES-12-2022-0311
dc.identifier.eissn2515-964X
dc.identifier.elements-typejournal-article
dc.identifier.issn2515-964X
dc.identifier.urihttps://mro.massey.ac.nz/handle/10179/70020
dc.languageEnglish
dc.publisherEmerald Publishing Limited
dc.publisher.urihttps://www.emerald.com/insight/content/doi/10.1108/JABES-12-2022-0311/full/html
dc.relation.isPartOfJournal of Asian Business and Economic Studies
dc.rights(c) 2023 The Author/s
dc.rightsCC BY 4.0
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/legalcode
dc.subjectCovid-19
dc.subjectTechnology
dc.subjectDisruption
dc.subjectTechnological change
dc.subjectAutomation
dc.titleCovid-19 and disruptive technology in New Zealand
dc.typeJournal article
pubs.elements-id462393
pubs.organisational-groupOther
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