The social significance of AI in retail on customer experience and shopping practices
| dc.citation.volume | 64 | en_US |
| dc.contributor.author | Moore, S | en_US |
| dc.contributor.author | Bulmer, S | en_US |
| dc.contributor.author | Elms, J | en_US |
| dc.date.accessioned | 2025-09-10T02:05:12Z | |
| dc.date.available | 2025-09-10T02:05:12Z | |
| dc.description.publication-status | Published | en_US |
| dc.identifier | http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:000702897800012&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=c5bb3b2499afac691c2e3c1a83ef6fef | en_US |
| dc.identifier | ARTN 102755 | en_US |
| dc.identifier.citation | JOURNAL OF RETAILING AND CONSUMER SERVICES, 2022, 64 | en_US |
| dc.identifier.doi | 10.1016/j.jretconser.2021.102755 | en_US |
| dc.identifier.eissn | 1873-1384 | en_US |
| dc.identifier.elements-id | 448490 | |
| dc.identifier.issn | 0969-6989 | en_US |
| dc.identifier.uri | https://mro.massey.ac.nz/handle/10179/73520 | |
| dc.relation.isPartOf | JOURNAL OF RETAILING AND CONSUMER SERVICES | en_US |
| dc.rights | (c) The author/s | en |
| dc.rights.license | CC BY-NC-ND | en |
| dc.rights.uri | https://creativecommons.org/licenses/by-nc-nd/4.0/deed.en | en |
| dc.subject | AI | en_US |
| dc.subject | Digital humans | en_US |
| dc.subject | Shopping | en_US |
| dc.subject | Service encounters | en_US |
| dc.subject | Customer experience | en_US |
| dc.subject | Social practice | en_US |
| dc.subject.anzsrc | 1503 Business and Management | en_US |
| dc.subject.anzsrc | 1505 Marketing | en_US |
| dc.subject.anzsrc | 1506 Tourism | en_US |
| dc.title | The social significance of AI in retail on customer experience and shopping practices | en_US |
| dc.type | Journal Article | |
| pubs.notes | Not known | en_US |
| pubs.organisational-group | /Massey University | |
| pubs.organisational-group | /Massey University/Massey Business School | |
| pubs.organisational-group | /Massey University/Massey Business School/PVC's Office - Massey Business School | |
| pubs.organisational-group | /Massey University/Massey Business School/School of Communication, Journalism and Marketing |
