HRM practices and innovative work behavior within the hotel industry in Pakistan: Harmonious passion as a mediator

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dc.citation.issue4
dc.citation.volume20
dc.contributor.authorJan G
dc.contributor.authorZainal SRM
dc.contributor.authorLee MCC
dc.date.accessioned2023-11-20T01:37:29Z
dc.date.available2021-01-01
dc.date.available2023-11-20T01:37:29Z
dc.date.issued2021-01-01
dc.descriptionJan, G., Zainal, S.R.M., Lee, M.C.C “HRM practices and innovative work behavior within the hotel industry in Pakistan: Harmonious passion as a mediator”. First published in Journal of “Human Resources in Hospitality and Tourism” August 2021. https://doi.org/10.10/15332845.2021.1959803
dc.description.abstractInnovative work behavior (IWB) forms an essential basis for obtaining competitive advantage and long-term success for organizations. Empirical research on this behavior has received limited attention in hospitality context. This study tests a conceptual model that examines how IWB can be transpired through the different aspects of HRM practices (i.e., service training, servicing empowerment, participation in decision making) via harmonious passion. Two hundred and twenty full-time employees who worked in the four- and five-star hotels in Pakistan participated in the study. The findings reported significant mediating effect of harmonious passion between the three aspects of HRM practices and IWB.
dc.description.publication-statusPublished
dc.format.extent512 - 541
dc.identifier.citationJournal of Human Resources in Hospitality and Tourism, 2021, 20 (4), pp. 512 - 541
dc.identifier.doi10.1080/15332845.2021.1959803
dc.identifier.eissn1533-2853
dc.identifier.elements-id455424
dc.identifier.harvestedMassey_Dark
dc.identifier.issn1533-2845
dc.identifier.urihttps://hdl.handle.net/10179/18250
dc.publisherTaylor and Francis Group LLC
dc.relation.isPartOfJournal of Human Resources in Hospitality and Tourism
dc.rights(c) The author/s CC BY-NC-ND
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/
dc.subject.anzsrc1503 Business and Management
dc.subject.anzsrc1504 Commercial Services
dc.subject.anzsrc1506 Tourism
dc.titleHRM practices and innovative work behavior within the hotel industry in Pakistan: Harmonious passion as a mediator
dc.typeJournal article
pubs.notesNot known
pubs.organisational-group/Massey University
pubs.organisational-group/Massey University/College of Humanities and Social Sciences
pubs.organisational-group/Massey University/College of Humanities and Social Sciences/School of Psychology
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