An investigation into factors relating to speaking up in the workplace : a thesis (90 credits) presented in partial fulfilment of the requirements for the degree of Master's in Business Studies in Management at Massey University, Extramural, New Zealand

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dc.contributor.authorRandhawa, Vardeep K
dc.date.accessioned2017-12-06T21:31:28Z
dc.date.available2017-12-06T21:31:28Z
dc.date.issued2017
dc.description.abstractThis study investigates the factors that enable or prevent employees to speak up. Effective employee communication is vital in early detection of problems. Employee silence is defined as the deliberate withholding of information useful to the progress of an organization. Empowered employees will take personal accountability and ownership of issues. In an increasingly competitive market employee communication and reaction to change is vital for the success or failure of an organization. Previous research has found that failure of employees to speak up can have significant consequences, including decreased innovation and productivity; unreported health and safety incidents; stress; depression; and lower commitment and job satisfaction. This study (N = 240) has confirmed that employees may not speak up out of fear of being labelled in a negative manner. Employees are more likely to speak up when they feel it is safe and worthwhile. This study provides recommendations for managers for enabling and encouraging employees. The present study has found trust in supervisor, supervisor support and self-monitoring were found to be significant predictors of speaking up. Key words: Employee voice, employee silence, communication, management, speaking upen_US
dc.identifier.urihttp://hdl.handle.net/10179/12483
dc.identifier.wikidataQ112934743
dc.identifier.wikidata-urihttps://www.wikidata.org/wiki/Q112934743
dc.language.isoenen_US
dc.publisherMassey Universityen_US
dc.rightsThe Authoren_US
dc.subjectCommunication in organizationsen_US
dc.subjectCommunication in managementen_US
dc.subjectEmployeesen_US
dc.subjectPsychologyen_US
dc.subjectResearch Subject Categories::SOCIAL SCIENCES::Business and economics::Business studiesen_US
dc.subjectEmployee voiceen_US
dc.subjectEmployee silenceen_US
dc.subjectSpeaking upen_US
dc.titleAn investigation into factors relating to speaking up in the workplace : a thesis (90 credits) presented in partial fulfilment of the requirements for the degree of Master's in Business Studies in Management at Massey University, Extramural, New Zealanden_US
dc.typeThesisen_US
massey.contributor.authorRandhawa, Vardeep K
thesis.degree.disciplineManagementen_US
thesis.degree.grantorMassey Universityen_US
thesis.degree.levelMastersen_US
thesis.degree.nameMaster of Business Studies (MBS)en_US
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