How do personality traits affect construction dispute negotiation? Study of Big Five Personality Model
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Date
2011-03-01
Open Access Location
Journal Title
Journal ISSN
Volume Title
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Rights
(c) ASCE
Abstract
This paper provides some leads as to how personality traits affect negotiating behaviors and negotiation outcomes in a construction dispute negotiation. To achieve this, a questionnaire survey was conducted. The Big Five Personality Model was used to measure the personality traits of construction negotiators. Factors of negotiating behaviors and negotiation outcomes were developed. By interrelating these three elements, moderated multiple regression (MMR) was used to examine how personality traits affect the relationships between negotiating behaviors and negotiation outcomes. The results suggest that 16 MMR models are of significant moderating effects on these relationships. Among them, the top five MMR models with relatively strong moderating effects are identified. These models reveal that the personality traits of extraversion, openness, and conscientiousness can significantly moderate the relationships of negotiating behaviors and negotiation outcomes. In addition, their moderating effects are plotted to examine their natures. Effective zones of extraversion, openness, and conscientiousness are identified to show precisely how these personality traits can effectively facilitate positive negotiation outcomes. These results provide construction organizations with indicators to which type of personality traits can help improve negotiation outcomes and optimize the overall performance of construction dispute negotiations. © 2011 American Society of Civil Engineers.
Description
This is an Accepted Manuscript of an article published by the American Society of Civil Engineers in the Journal of
Construction Engineering and Management. August 2010. This material may be downloaded for personal use only.
Any other use requires prior permission of the American Society of Civil Engineers. This material may be found at
https://doi.org/10.1061/(ASCE)CO.1943-7862.0000271
Keywords
Construction dispute negotiation, Personality traits
Citation
JOURNAL OF CONSTRUCTION ENGINEERING AND MANAGEMENT-ASCE, 2011, 137 (3), pp. 169 - 178