Middle management supervisors in a statutory social welfare agency : a study of the views of senior social workers : a thesis for the degree of Master of Social Work

dc.contributor.authorBowden, A. Roy
dc.date.accessioned2016-05-17T01:04:35Z
dc.date.available2016-05-17T01:04:35Z
dc.date.issued1980
dc.description.abstractThis thesis is based on a study of senior social work supervisors in provincial offices of the Department of Social Welfare in the Central Districts region of New Zealand. Senior social workers are middle management supervisors who are expected by the organisation to administer, manage and support a team of social workers in the delivery of the services required of the department under statute. The Social Welfare Department's definition of the senior social worker's role is outlined and considered. The literature and theory surrounding the role of middle-management in organisations, including social service organisations, is reviewed. The approach to supervision by the social work profession and its theoretical assumptions are debated. To examine and understand the position of senior social workers in the department, a middle range theoretical perspective is adopted, using the dramaturgical views of Erving Goffman. A detailed analysis of personal interviews with senior social work supervisors in seven provincial offices is made in the light of the middle range theory. The findings reveal that while senior social workers experience satisfaction in the performance of their task, they have difficulty balancing the requirements of the agency as against those of the social workers they supervise. Suggestions for improvements in the preparation, training and support for senior social workers are set out in the final section.en_US
dc.identifier.urihttp://hdl.handle.net/10179/7786
dc.language.isoenen_US
dc.publisherMassey Universityen_US
dc.rightsThe Authoren_US
dc.subjectNew Zealanden_US
dc.subjectSocial Workersen_US
dc.subjectSupervision ofen_US
dc.subjectManagementen_US
dc.titleMiddle management supervisors in a statutory social welfare agency : a study of the views of senior social workers : a thesis for the degree of Master of Social Worken_US
dc.typeThesisen_US
massey.contributor.authorBowden, A. Royen_US
thesis.degree.disciplineSocial Worken_US
thesis.degree.grantorMassey Universityen_US
thesis.degree.levelMastersen_US
thesis.degree.nameMaster of Social Work (M. S. W.)en_US
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