An analysis of the literature on construction employee turnover: drivers, consequences, and future direction

Abstract

Employee turnover is a critical factor affecting organizational effectiveness. It is particularly important in the construction sector due to its knowledge and labor-intensive characteristics. Therefore, it is necessary to understand why qualified employees would leave their employers so that effective measures can be taken to retain them. Despite the growing body of knowledge on employee turnover, there is a lack of comprehensive review of this topic in the construction literature. This study adopts a systematic literature review approach to synthesize domain knowledge on employee turnover from two perspectives: its investigated causes, and consequences. In total, 77 relevant papers are extracted. A total of 51 drivers of construction employee turnover are identified and categorized into personal, job-related, organizational, and external influencers. Findings also suggest three major outcomes caused by employee turnover, including individual, project, and organization-related consequences. This review contributes to understanding the turnover phenomenon in construction literature and highlights potential areas for future empirical studies to move forward. By understanding the main factors influencing turnover decisions, construction organizations can develop and implement effective means for managing employee turnover. This study further contributes to construction employee turnover research by emphasizing the importance of studying the consequences of the turnover phenomenon.