The impact of hardiness on organisational outcomes: investigating appraisal and coping processes through alternative transactional models : a thesis presented in partial fulfilment of the requirements for the degree of Master of Arts in Psychology at Massey University, Auckland, New Zealand

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dc.contributor.authorCash, Melanie Lyndal
dc.date.accessioned2009-10-16T01:46:44Z
dc.date.availableNO_RESTRICTIONen_US
dc.date.available2009-10-16T01:46:44Z
dc.date.issued2009
dc.description.abstractThis study tested the relationship of the personality variable of hardiness to the organisational outcomes of job satisfaction, performance and intention to turnover. These relationships were also tested via two alternative transactional models, with a sequential and simultaneous structure for the appraisal and coping processes. Employees (N = 297) from a range of large New Zealand organisations completed a questionnaire on hardiness, appraisal, coping, affect and the three distal outcomes. Bivariate correlations revealed significant positive relationships between hardiness and job satisfaction, hardiness and performance, and a significant negative relationship with intention to turnover. Structural equation modelling results revealed that the direct relationship between hardiness and job satisfaction was the strongest path, which indicates that the higher an employees level of hardiness the higher their likely level of job satisfaction. The simultaneous model provided best fit to the data, revealing a positive path from hardiness through challenge appraisals to positive affect, and a negative path through threat appraisal and emotion-focused coping. This study concludes that higher levels of hardiness are associated with more positive situational appraisals and more effective coping responses.en_US
dc.identifier.urihttp://hdl.handle.net/10179/1069
dc.language.isoenen_US
dc.publisherMassey Universityen_US
dc.rightsThe Authoren_US
dc.subjectJob satisfactionen_US
dc.subjectCopingen_US
dc.subject.otherFields of Research::380000 Behavioural and Cognitive Sciences::380100 Psychology::380108 Industrial and organisational psychologyen_US
dc.titleThe impact of hardiness on organisational outcomes: investigating appraisal and coping processes through alternative transactional models : a thesis presented in partial fulfilment of the requirements for the degree of Master of Arts in Psychology at Massey University, Auckland, New Zealanden_US
dc.typeThesisen_US
massey.contributor.authorCash, Melanie Lyndal
thesis.degree.disciplinePsychologyen_US
thesis.degree.grantorMassey Universityen_US
thesis.degree.levelMastersen_US
thesis.degree.nameMaster of Arts (M.A.)en_US
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