'But we're just the same humans as you' : refugees negotiating exclusions, belonging and language in Sweden and New Zealand : a thesis presented in partial fulfilment of the requirements for the degree of Doctor of Philosophy in Applied Linguistics at Massey University, Manawatū, New Zealand

Abstract

Refugee settlement is a complex process requiring the navigation of new linguistic and social spaces and the renegotiation of belonging and identity. The process can also be complicated by the contested nature of national belonging and the politicisation of social cohesion, as well as by forms of everyday exclusion.

Drawing on a Bakhtinian dialogical framework, this study used qualitative data from interviews with language teachers, settlement support workers and refugee-background residents in New Zealand and Sweden to investigate dimensions of belonging, social cohesion, and language in relation to refugee settlement. The study sought to discover how belonging and social cohesion are perceived and experienced by refugee-background residents in these contexts, how they are promoted by the two settlement nations, and how they are operationalised in political and public discourse to enforce boundaries and construct national and refugee identities. Of particular interest was the intersection of public discourse and lived experience, and the tensions and contestations that may arise in these spaces. Language learning and use were seen as crucial aspects of belonging and social cohesion and were investigated both in terms of linguistic inequalities in the settlement location and in terms of the unique language learning journeys of adult learners.

The findings suggest that there are significant gaps in the understanding of refugee experiences among policy makers and that discursive representations of refugees, particularly in terms of social cohesion and belonging, often impact negatively on the settlement process. The politicisation of belonging and the appropriation of social cohesion discourses as tools for differentiation, and potentially exclusion, can have negative impacts on individuals’ rights and settlement prospects while reductive representations of refugees lead to unrealistic expectations in terms of language acquisition and labour market participation and to restrictive policies that hinder the settlement process.

The thesis concludes by arguing that in order to strengthen social cohesion and belonging, it is imperative that refugees are included as dialogical partners, practically and ideologically. It identifies theoretical, methodological, and practical implications of the research and raises further questions in relation to gender, language acquisition, incentivisation and dialogical practice in the context of refugee settlement.