Journal Articles

Permanent URI for this collectionhttps://mro.massey.ac.nz/handle/10179/7915

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Author: search.filters.author.Bidhendi A

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    Human-centric integrated change management framework for digital transformation in construction
    (Emerald Publishing Limited, 2025-09-08) Bidhendi A; Poshdar M; Jelodar MB; Rahimian F; González VA
    Purpose – This study develops a human-centric change management framework to address the gap between building information modelling (BIM) potential and its practical implementation and adoption in the construction industry by focusing on human factors influencing digital transformation success. Design/methodology/approach – A multi-phased methodology was employed, combining systematic literature reviews with advanced network analysis techniques. Two literature review rounds extracted key change management activities and human-centric principles. Social network analysis (SNA) was utilised to quantify relationships and significance within the construction industry context, identifying high-centrality nodes in the network. Findings – The analysis identified training, organisational competency assessment and resource allocation as the most critical change management activities for successful digital transformation, which emerged as central nodes. The study developed a tailored three-phase framework (Strategic initialisation, Operational transformation and Sustainable integration) that enables construction organisations to implement BIM and digital technologies while maintaining focus on human factors. Practical implications include improved employee engagement, reduced resistance to technological change, enhanced organisational readiness for digital transformation and a structured pathway for construction organisations to move beyond current BIM implementation barriers. The framework provides actionable guidance for construction leaders to balance technological advancement with human-centric values, ultimately supporting sustainable digital transformation in the industry. Originality/value – This study offers a novel data-driven approach to digital transformation in construction by quantitatively analysing relationships between change management activities and human-centric principles. The research addresses a critical gap in BIM and digital transformation implementation literature by developing an integrated framework that balances technological advancement with human considerations, helping organisations move beyond current adoption barriers in the AECO industry’s transformative journey.
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    Enabling Lean Construction 4.0 through human-centric digital transformation: organisational leadership insights
    (Emerald Publishing, 2025-09-08) Bidhendi A; Poshdar M; Babaeian Jelodar M; Hamzeh F
    Purpose This study investigates the challenges construction organisation leaders face when implementing human-centric digital transformation to enable Lean Construction 4.0. It aims to provide insights into how organisations can effectively manage the human aspects of digital transformation while addressing industry-specific barriers to lean implementation. Design/methodology/approach The research employed a qualitative approach through semi-structured interviews with senior organisation leaders from construction organisations across New Zealand, Australia, the UK and Denmark. Data analysis followed a systematic thematic analysis approach to identify key challenges and patterns. Findings The study revealed ten key challenge areas in implementing human-centric digital transformation for Lean Construction 4.0: strategic vision communication, organisational competencies assessment, training development, resource allocation, employee involvement, value integration, technological adoption, performance monitoring, well-being support and cultural reinforcement. Critical barriers include the industry’s traditionally low-profit margins limiting investment capacity, high staff turnover rates complicating training initiatives and resistance from long-tenured employees transitioning from memorised to documented processes. The findings highlight how the construction industry’s unique characteristics create distinct challenges in terms of implementing Lean Construction 4.0 that extend beyond general digital transformation barriers. Originality/value This study is among the first to specifically examine human-centric digital transformation challenges in implementing Lean Construction 4.0 in construction organisations from a leadership perspective. It contributes to both theory and practice by providing a comprehensive understanding of the barriers that leaders face when implementing digital transformation while maintaining a human-centric focus. The findings bridge the gap between theoretical understanding and practical implementation of Lean Construction 4.0, offering insights for construction organisations seeking to balance technological advancement with human factors.