Journal Articles
Permanent URI for this collectionhttps://mro.massey.ac.nz/handle/10179/7915
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Item SME employee perceptions about future work–life flexibility: findings from New Zealand(Taylor and Francis Group, 2025-06-17) Scott J; Macpherson W; Tootell B; Kobayashi K; Kelly SEmployees of New Zealand small and medium enterprises (SMEs) desire more work–life flexibility and are seeking change in the workplace. Applying institutional theory and the related concept of institutional work as our theoretical frame, we explored employee perceptions about working arrangements and found a substantial desire for change. Specifically, 71% of 619 employees surveyed wanted more work–life flexibility, with the research highlighting three constructs that contribute to employee perceptions about their work and nonwork interface: working pattern control, job flexibility, and a sense of being respected. The findings are significant and novel as they illustrate a renewed desire on the part of employees to change work arrangement practices in response to recent lived experiences. Given these demands for flexibility are now being driven from an employee rather than employer perspective, this could lead to the development of new normative expectations that would place pressure on SMEs to change work arrangements in response to employees’ active agency. In current high-employment environments, employee flexibility is likely to facilitate a recruitment and retention advantage, and each of the identified constructs will potentially play a fundamental major role in employee–employer relationships.Item Redundancy with dignity – Give it to me straight(ER Publishing Ltd, 2023-09-01) Macpherson W; Ashwell DIn times of crisis, organisations implement cost-cutting measures, including retrenchment. Research on employee redundancy often focuses on the processes performed by organisations. This paper, however, reports on the expectations of New Zealand and Australian employees (n=613) during the later stages of the pandemic-lockdown environment, circa late 2021, regarding their organisation’s messaging of imminent redundancy. Employees in both countries indicated that they seek dignity and directness, and to be told face-to-face by their immediate line manager, senior line manager, or CEO that they are being “made redundant”. Interestingly, being told by Human Resources personnel was a least favoured option. This research informs organisations of their organisational justice and corporate social responsibilities in times of retrenchment.
