Journal Articles

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    Sleep health in later life: Interviews exploring experiences, attitudes and behaviours of older people
    (Cambridge University Press, 21/04/2022) Crestani F; Williams G; Breheny M; Tupara H; Cunningham C; Gander P; Gibson R
    Sleep is vital for health and wellbeing across the lifecourse. Ethnic differences have been observed with regards to the prevalence and predictors of self-reported sleep problems. An understanding of sleep experiences with ageing and across ethnicities is required to better support older people. Open-ended interviews were conducted with 23 people living in Aotearoa/New Zealand aged 61-92 years (12 MAori and 11 non-MAori) concerning current sleep status, changes over their lifecourse and personal strategies for supporting good sleep. Participants typically expressed satisfaction with current sleep (usually pertaining to duration) or feelings that sleep was compromised (usually pertaining to waking function). Comparisons to a socially perceived 'ideal' sleep were common, with sleep transitions presented as a gradual and accepted part of ageing. Participants resisted medicalising sleep disruptions in older age. While participants were aware of ways to enhance their sleep, many acknowledged engaging in practices that undermined it. Unique insights from some MA ori participants indicated that sleep disruptions were not so readily pathologised compared to Western views and that sleeplessness could provide opportunity for cultural or spiritual connection. Common narratives underpinning the themes were: 'You don't need as much sleep when you're older', 'Sleep just fits in' and 'Having the time of my life'. Findings provide personal experiences and cultural interpretations relating to sleep and ageing. This provides the foundation for future participatory research to co-design sleep health messages which are meaningful for ageing well across ethnicities.
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    Perspectives on the History and Future of the Australian and New Zealand Marketing Academy (ANZMAC)
    (SAGE Publications, 12/05/2023) Bove L; Murphy A
    This special issue presents a collection of viewpoints from senior members of the Australian and New Zealand Marketing Academy (ANZMAC), including individual Fellows and past and present members of the Executive Committee, which expand on the history, current state and potential future directions of the Academy. In this editorial we summarise four major challenges for the Academy as identified by the intersection of contributions to this special issue, and member discussions arising from special sessions at the 2021 and 2022 ANZMAC conferences. We end with current initiatives and work-in-progress that the Academy has embarked upon to address these challenges.
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    Behavioral transition: A framework for the construction conflict - Tension relationship
    (1/08/2007) Yiu TW; Cheung SO
    Conflicts are inevitable in construction projects. One of the reasons is that all construction projects involve complex human interactions. Previous studies have shown that behavioral states can respond dynamically as the magnitude of a conflict increases. This has been empirically demonstrated using a catastrophe-theory-based, three-variable system involving the level of construction conflict, the level of tension, and the amount of behavioral flexibility (Yiu and Cheung, 2006). This paper reports on a study that builds on the above-mentioned study by Yiu and Cheung, and examines the application of moderated multiple regression (MMR) to the three-variable system. It was found that not all MMR models display a significant moderating effect. Two out of six MMR models were found to be significant in their effect. These models affirm that the nature of the relationship between the degree of uncertainty and adversarial attitudes (or mistrust level) varies, depending on the behavioral flexibility of the parties. Disordinal interactions were also found, suggesting that the interaction between behavioral flexibility and the conflict-tension relationship can change radically. Critical points for the degree of uncertainty were also able to be calculated. Beyond these points, even a flexible individual may find difficulty in minimizing or resolving construction conflicts. As such, it is suggested that such radical changes could be prevented by minimizing the degree of uncertainty in construction projects. © 2007 IEEE.
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    The connectedness of house price affordability and rental price affordability measures
    (Emerald, 22/04/2022) Squires G; Webber D; Trinh H; Javed A
    Purpose: The purpose of this paper is to examine the relationship between house price affordability (HPA) and rental price affordability (RPA) in New Zealand. The cointegration of HPA and RPA is of particular focus given rising house prices and rising rents. Design/methodology/approach: The study examines the lead-lad correlation between HPA and RPA. The method uses a generalised least square technique and the development of an ordinary least squares model. Findings: The study shows that there is an existence of cointegration and unidirectional statistical causality effects between HPA and RPA across 11 regions in New Zealand. Furthermore, Auckland, Wellington and Canterbury are the three regions in which the results detect the most extreme effects amongst HPA and RPA compared to other places in the country. Extended empirical work shows interesting results that there are lead-lag effects of HPA and RPA on each other and on mortgage rates at the national scale. These effects are consistent for both methods but are changed at individual lead-lag variables and amongst different regions. Originality/value: The study empirically provides useful insight for both academia and practitioners. Particularly in examining the long-run effects, cointegration and forecasting of the volatile interactions between HPA and RPA.
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    Handle with care! Service contract termination as a service delivery task
    (Emerald, 12/06/2022) Wetzel H; Haenel C; Hess A
    Purpose: Profitability considerations lead service providers to terminate service contracts with low-value customers. However, customers targeted by service contract terminations often take revenge through negative word-of-mouth (NWOM). Presently, it is unclear how service contract termination initiatives prevent this harmful side effect. The purpose of this study is to compare the effectiveness of common service contract termination initiatives for reducing NWOM of customers whose service contracts are being cancelled. The study results provide guidance for minimizing the downside of service contract termination. Design/methodology/approach: This study distinguishes between service contract termination initiatives common in practice (preannouncement, explanation, financial compensation, apology and support in finding an alternative provider). Drawing on a multi-industry survey of 245 customers who have experienced service contract terminations in real life, the authors estimate regression models to link perceived service contract termination initiatives to NWOM. Findings: All else equal, only preannouncement and support in finding an alternative are effective to reduce NWOM. This study also shows that the right choice of service contract termination initiatives depends on the context of the termination. Making a preannouncement, offering an explanation and providing support in finding an alternative are more effective in reducing NWOM when these actions are aligned with the contextual factors of relationship duration and competitive intensity. Research limitations/implications: This study shows that service contract termination needs to address several aspects of the service termination experience. The key implication for future research is that it matters in terms of NWOM how service contract terminations are performed. Practical implications: This research identifies the service contract termination initiatives that are most effective to reduce NWOM after service contract termination in general and under consideration of the moderating roles of relationship duration and competitive intensity. Originality/value: While most related studies have considered customer responses to the cancellation of other customers’ contracts, this study contributes to the scarce literature on the undesirable customer responses (such as NWOM) to the termination of their own contract. To the best of the authors’ knowledge, it is the first study in this emerging stream of research that accounts for the effects of process- and outcome-oriented contract termination initiatives on NWOM. To the best of the authors’ knowledge, it is also the first study to account for moderators of the effect of contract termination initiatives on NWOM, namely, relationship duration and competitive intensity.
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    The Supervisor
    (World Scientific Publishing, 1/01/1997) Sligo F
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    Ministerial advisers and the politics of policy-making: Bureaucratic permanence and popular control
    (Blackwell, 2007) Eichbaum C; Shaw RH
    The advent of ministerial advisers of the partisan variety - a third element interposing itself into Westminster's bilateral monopoly - has been acknowledged as a significant development in a number of jurisdictions. While there are commonalities across contexts, the New Zealand experience provides an opportunity to explore the extent to which the advent of ministerial advisers is consistent with rational choice accounts of relations between political and administrative actors in executive government. Public administration reform in New Zealand since the mid 1980s - and in particular machinery of government design - was quite explicitly informed by rational choice accounts, and normative Public Choice in particular. This article reflects on the role of ministerial advisers in the policy-making process and, on the basis of assessments by a variety of political and policy actors, examines the extent to which the institutional and relational aspects of executive government are indeed consistent with rational choice accounts of the 'politics of policy-making'. The reader is offered a new perspective through which to view the advent, and the contribution of ministerial advisers to policy-making in executive government. © 2007 The Authors Journal compilation © 2007 National Council of the Institute of Public Administration Australia.
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    Locked Out: Generational inequalities of housing tenure and housing type
    (Emerald, 12/07/2022) Lowies B; Squires G; Rossini P; McGreal S
    Purpose: The purpose of this paper is to first explore whether Australia and the main metropolitan areas demonstrate significant differences in tenure and property type between generational groups. Second, whether the millennial generation is more likely to rent rather than own. Third, if such variation in tenure and property type by millennials is one of individual choice and lifestyle or the impact of housing market inefficiencies. Design/methodology/approach: This paper employs a comparative research approach using secondary data from the Australian Bureau of Statistics (ABS) to consider housing tenure and type distributions across generations as well as through cross-city analysis. Findings: The results show that home ownership is still the dominant tenure in Australia, but private rental is of increasing significance, becoming the tenure of choice for Millennials. Owner occupation is shown to remain and high and stable levels for older generations and while lower in percentage terms for Generation X; this generation exhibits the highest growth rate for ownership. Significant differences are shown in tenure patterns across Australia. Originality/value: The significance of this paper is the focus on the analysis of generational differences in housing tenure and type, initially for Australia and subsequently by major metropolitan areas over three inter-census periods (2006, 2011 and 2016). It enhances the understanding of how policies favouring ageing in place can contradict other policies on housing affordability with specific impact on Millennials as different generations are respectively unequally locked-out and locked-in to housing wealth.
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    The aggressive-cooperative drivers of construction contracting
    (1/10/2009) Cheung SO; Yiu TW; Chiu OK
    Construction contracting parties can take either a cooperative or aggressive stance in pursuing their goals. This paper aims at identifying the stimuli (known as drivers) that motivate cooperative or aggressive moves in construction contracting behavior (CCB). In this regard, a three-stage research work has been designed for the completion of the research objective. Based on literature reviews, aggressive and cooperative drivers were identified in the first stage. A questionnaire was designed to collect construction case-specific data on these drivers. Next, taxonomies of aggressive and cooperative drivers were developed by the use of principal component factor analyses (PCFA). A total of three and seven taxonomies for aggressive and cooperative drivers were identified respectively. These taxonomies enable the understanding of aggressive-cooperative nature of CCB in a more amenable and logical manner. With these taxonomies, factor scales were calculated to represent the relative importance of the respective taxonomies. The degree of significance of each factor scales was then evaluated in the third stage. The results showed that the most important cooperative taxonomy is 'openness of contracting parties', while the most important aggressive taxonomy is 'goal oriented'. The findings also suggest that construction projects may not be inherently adversarial. Contract with equitable risk allocation and open discussion of problems would provide the platform for team building so that relationship among contracting parties can be maintained. © 2008 Elsevier Ltd and IPMA.
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    Identity Issues and Challenges Faced by Russian Immigrants in New Zealand
    (UTSePress, 2009) Maydell E; Wilson MS
    Among the processes cosmopolitan societies undergo at the present moment, is the unprecedented increase in mass migration across cultures. What challenges are faced by both immigrants, who have to settle in novel socio-cultural environments, and by the host populations accepting them? The current qualitative study investigates the nature of identity construction among Russian-speaking immigrants in New Zealand, applying thematic analysis for the interpretation of the data collected via 23 in-depth interviews. Among the most common themes articulated by the participants was the feeling of identity loss. A taken-for-granted sense of identity, brought by the participants from their culture of origin, was not validated by their new society of residence, mostly due to the lack of appropriate cultural resources. The participants were faced with a challenge of re-constructing their old identity, or constructing a new one, utilising the available resources in the community around them. At the same time, there was a sub-group for whom this challenge brought the realisation that the nature of their identity is cosmopolitan, rather than located within any particular culture or geographical space