Journal Articles

Permanent URI for this collectionhttps://mro.massey.ac.nz/handle/10179/7915

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    Corporate social responsibility among service sector SMEs in Vietnam: exploring the influence of national context
    (Springer Nature B V, 2025-04-28) Nguyen M; Khan M; Bensemann J; Sulaiman R
    This study explores how the national context influences corporate social responsibility (CSR) practices among small and medium-sized enterprises (SMEs) in Vietnam’s service sector. Drawing on a multiple case study approach, our study involves 21 in-depth interviews with 17 owner-managers from 13 SMEs. On the one hand, our finding suggest that CSR convergence is primarily driven by three institutional factors: religious and spiritual beliefs, political governance, and socio-economic development. CSR divergence, on the other hand, originates from the interplay between national contextual factors and the organizational environments in which SMEs function, examined through the framework of institutional entrepreneurship. By addressing gaps in previous research—particularly the overlooked role of contextual dynamics in CSR differences among SMEs—this study enhances our understanding by demonstrating how isomorphic pressures and relational mechanisms work together. The study recommends that the government should develop national CSR guidelines and standards, improve monitoring systems, and streamline regulations and standards into a format that is comprehensible to local owner-managers.
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    Extent of E-Procurement Use in SMEs: A Descriptive Study
    (Elsevier, 31/12/2014) Hassan H; Tretiakov A; Whiddett RJ; Adon I
    Although e-procurement is a complex practice, a number of existing studies, however, simplified the representation of the state of e-procurement in an organization to a binary measure. Although this is helpful to understand adoption decisions, it does not completely capture the reach and richness of the use of information technology (IT) innovations. Hence, this study explores the extent of e-procurement use in New Zealand, focusing specifically on the range of e-procurement functionalities used in the manufacturing SMEs. The e-procurement functionalities are seen from the information and transaction perspectives. A crosssectional survey is used as a methodology for data collection. The SPSS software is used to analyse the data gathered from the 151 senior managers. Our results demonstrate that all of the functionalities, especially those that rely on commonly available technologies, are in use. Nonetheless, complex e-procurement technologies, such as e-auctions, are not common.