The mediating role of decision-making logic and moderating role of organisation ambidexterity in the relationship between entrepreneurship, organisation change readiness and resources in New Zealand : an exploratory study : a thesis presented in partial fulfilment of the requirements for the degree of Master of Arts in Psychology at Massey University, Albany, New Zealand. EMBARGOED until 10th July 2026
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Date
2024
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Massey University
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Abstract
Entrepreneurship is a cornerstone of the New Zealand (NZ) economy. Entrepreneurs drive innovation, build wealth and create employment. Yet how entrepreneurs sustain the small and medium-sized enterprises (SMEs) that make up over 99% of NZ businesses has received little research attention. Moreover, in the current world where organisation changes are happening rapidly there is limited literature on how entrepreneurs prepare their business for these changes. This study is the first to link entrepreneurship to organisation change readiness (OCR) which is of particular importance given the current technological change climate facing businesses which is being driven by the Fourth Industrial Revolution (IR 4.0). This study sought to understand how entrepreneurs running SMEs in NZ create OCR by using different types of resources and different types of decision-making logic. Extending understanding of these relationships further, this study examined the relationship between resources and OCR and how different types of decision-making logic mediate this. It also examined how the relationship between decision-making logic and OCR is moderated by organisation ambidexterity. This study was a quantitative design that involved 119 participants, all of whom were entrepreneurs that owned SMEs in NZ. Participants comprised 28 females and 91 males, with most aged between 20 and 39 with at least an undergraduate degree. After controlling for age, gender and education level, the study’s results found that a positive relationship existed between resources and OCR that was mediated by decision-making logic. A positive relationship was found between both types of decision-making logic and OCR; however, organisation ambidexterity did not moderate this relationship. These results show the important impact that the entrepreneur has on the change readiness of his/her business and the importance of both resources and decision-making logic to organisation change readiness (OCR).
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Embargoed until 10th July 2026