Managers’ literacy and orality: How suited to the document-driven workplace?

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dc.citation.issue2
dc.citation.volume19
dc.contributor.authorSligo F
dc.date.available1/06/2020
dc.date.issued1/06/2020
dc.description© Sligo, F. 2020. The definitive, peer reviewed and edited version of this article is published in Explorations in Media Ecology, 2020, 19 (2), pp. 161 - 178 DOI 10.1386/eme_00033_1
dc.description.abstractFor more than 50 years, scholars of managerial behaviour have described the oral more than print-oriented character of managers’ everyday worlds. Managers engage in almost incessant interpersonal interaction, seeking out oral communication with others and neglecting or mistrusting print sources of information. However, recently a revolution in workplace processes and communication has been occurring with the emergence of digitized, Internet-enabled texts throughout globalized enterprise, which are strongly influencing workplace practices. Managers rely heavily on oral modalities to do their work but increasingly they are expected to read and understand complex organizational texts, then from these sources, solve problems and make decisions. Using an assessment of managers’ literacy, this paper explores the implications for managers’ literate and oral performance at work, along with their ability to cope with the demands of the emerging document-driven workplace.
dc.description.confidentialFALSE
dc.format.extent161 - 178 (18)
dc.identifier.citationExplorations in Media Ecology, 2020, 19 (2), pp. 161 - 178 (18)
dc.identifier.doi10.1386/eme_00033_1
dc.identifier.elements-id433183
dc.identifier.harvestedMassey_Dark
dc.identifier.issn1539-7785
dc.identifier.urihttps://hdl.handle.net/10179/16660
dc.languageEnglish
dc.publisherIntellect
dc.relation.isPartOfExplorations in Media Ecology
dc.subjectdigitized texts; document-driven workplaces; literacy; literate orality; managers’ orality; oral culture; oralism; orality
dc.titleManagers’ literacy and orality: How suited to the document-driven workplace?
dc.typeJournal article
pubs.notesNot known
pubs.organisational-group/Massey University
pubs.organisational-group/Massey University/Massey Business School
pubs.organisational-group/Massey University/Massey Business School/School of Communication, Journalism and Marketing
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