Journal Articles
Permanent URI for this collectionhttps://mro.massey.ac.nz/handle/10179/7915
Browse
50 results
Search Results
Item The social significance of AI in retail on customer experience and shopping practicesMoore, S; Bulmer, S; Elms, JItem Investigating aspects of paternalistic leadership within the job demands–resources model(Cambridge University Press, 2023-01-09) Lee M; Kee YJ; Lau SSY; Jan GThe literature on the job demands–resources (JD-R) theory has flourished for the past decade due to the theory's simplicity and its applications in many areas of work life. However, the literature is lacking on how leaders can utilize this theory to manage employees, especially in the Asian leadership context. Using the JD-R theory, the current study investigated each aspect of paternalistic leadership (i.e., benevolent leadership, authoritarian leadership and moral leadership) and its influence on employees' job resources (i.e., work meaningfulness and influence at work), job demands (i.e., emotional and cognitive demands), work engagement, burnout and the processes involved. Four hundred and thirty-one (431) full-time working employees (mean age: 31.58; female: 57.8%) from various organizations in Malaysia participated in the study. Using structural equation modelling, the study's results showed that the benevolent aspect of paternalistic leadership was related to higher work engagement and lower burnout through work meaningfulness (but not through influence at work). In contrast, the authoritarian aspect of paternalistic leadership was related to higher burnout through emotional demands (but not through cognitive demands), while the moral leadership aspect had no significant relationship to employees' job demands or job resources, with a mediation process not found in either relationship. Overall, the study revealed three contrasting mechanisms for each aspect of paternalistic leadership and suggested how paternalistic leadership may be practised in Asian countries.Item Data Quality Challenges in Educational Process Mining: Building Process-Oriented Event Logs from Process-Unaware Online Learning Systems(Inderscience, 2022-05-04) Umer R; Susnjak T; Mathrani A; Suriadi SEducational process mining utilizes process-oriented event logs to enable discovery of learning practices that can be used for the learner’s advantage. However, learning platforms are often process-unaware, therefore do not accurately reflect ongoing learner interactions. We demonstrate how contextually relevant process models can be constructed from process-unaware systems. Using a popular learning management system (Moodle), we have extracted stand-alone activities from the underlying database and formatted it to link the learners’ data explicitly to process instances (cases). With a running example that describes quiz-taking activities undertaken by students, we describe how learner interactions can be captured to build process-oriented event logs. This article contributes to the fields of learning analytics and education process mining by providing lessons learned on the extraction and conversion of process-unaware data to event logs for the purpose of analysing online education data.Item HRM practices and innovative work behavior within the hotel industry in Pakistan: Harmonious passion as a mediator(Taylor and Francis Group LLC, 2021-01-01) Jan G; Zainal SRM; Lee MCCInnovative work behavior (IWB) forms an essential basis for obtaining competitive advantage and long-term success for organizations. Empirical research on this behavior has received limited attention in hospitality context. This study tests a conceptual model that examines how IWB can be transpired through the different aspects of HRM practices (i.e., service training, servicing empowerment, participation in decision making) via harmonious passion. Two hundred and twenty full-time employees who worked in the four- and five-star hotels in Pakistan participated in the study. The findings reported significant mediating effect of harmonious passion between the three aspects of HRM practices and IWB.Item Te Awa Tupua: Peace, justice and sustainability through Indigenous tourism(Taylor and Francis Group, 2021-04-16) Mika J; Scheyvens RTe Awa Tupua is an ancestor of the Māori people of Whanganui, and is also the Whanganui River, who in 2017 was formally recognised as a person. While legally conferring personhood upon an element of nature is relatively novel, it recognises a fundamental principle of indigeneity, that all things—human and nonhuman—are related. We explore intersections of peace, justice, and sustainability through Indigenous tourism in case studies of three Māori tourism enterprises on Te Awa Tupua (the Whanganui River). Our paper spotlights three findings. First, that treaty settlements elevate the status of Māori knowledge and contain elements of peace-making and economy-making as decolonising projects of self-determined development. Second, while indigeneity is foundational, we found that syncretism is evident in the sustainability of Māori tourism enterprises. Third, we uncovered a socioecological dissonance in attitudes towards commercial growth, with Māori tourism enterprises opting for slower and lower growth in favour of environmental and community wellbeing. We propose a model of Indigenous tourism called kaupapa tāpoi. We conclude by suggesting that reconciling differences in viewpoints on sustainability and growth between Māori and non-Māori tourism enterprises will require involvement of several institutional actors, starting with Te Awa Tupua.Item Using reproductive justice as a theoretical lens in qualitative research in psychology(Taylor and Francis Group LLC, 2023) Morison TReproductive Justice has become somewhat of a buzzword, inspiring qualitative research on a range of sexual and reproductive issues. However, uptake in psychology has been somewhat slow, in part due to the absence of well-defined methodology and rigorous methods for applying a Reproductive Justice framework. Psychology research claiming a Reproductive Justice approach often lacks specificity regarding its underlying theoretical assumptions and how the chosen methodology enables Reproductive Justice analysis. Failing to engage with the theoretical foundations of Reproductive Justice or explicate how these inform one’s work can lead to underdeveloped application, deviation from the central principles, and misappropriation of Reproductive Justice Theory, thus failing to realise its radical potential. Accordingly, focusing on the application of Reproductive Justice in qualitative psychology research, I discuss three core theoretical antecedents of Reproductive Justice and present three corresponding approaches to application, illustrated with examples. The objective is to offer concrete analytical strategies for applying Reproductive Justice theory and to stimulate further thinking and discussion regarding how the theory might be fruitfully and rigorously used in qualitative research in psychology.Item Multistakeholder impression management tactics and sustainable development intentions in agri-food co-operatives(Cambridge University Press, 2023-06-20) Callagher L; Garnevska EThis study examines the organization impression management (OIM) tactics used in agri-food cooperatives to communicate their intentions toward sustainable development. Based on content analysis of the chairperson and CEO statements of 14 agri-foods cooperatives from six years' annual reports, this study sheds light on the role of member-owned firms in shifts toward realizing the United Nations Sustainable Development Goals (SDGs). The paper proposes multistakeholder OIM tactics. These insights about sustainable development extend knowledge of how senior managers communicate their intentions in multistakeholder situations, which include shareholders, suppliers, customers, and local communities. This study contributes to the literature on organizational impression management and member-owned firms. Managerial implications are also outlined.Item Social outcome expectations and women's intentions to return to IT employment(Australasian Association for Information Systems and Australian Computer Society, 27/05/2023) Tretiakov A; Bensemann J; Jurado TWomen leaving IT employment for childcare or other reasons, and never returning, is a phenomenon that contributes to the underrepresentation of women in IT. However, potential women returners, women who have recently left IT employment and may or may not return, remain an under-researched group. We studied the effects of social outcome expectations on the intention to return to IT employment for 182 potential women returners from New Zealand, Australia, and the United States. The data were obtained via a survey questionnaire. Expectations of friendly co-workers, work-life balance, and family proximity were included; and the expectations of friendly co-workers had a statistically significant effect on the intentions of potential women returners to return to IT employment. The results highlight the difficulty of creating an environment that encourages potential women returners to return to IT because, unlike work-life balance or family proximity, friendly co-workers is a factor that is difficult to control via managerial interventions. For practice, the results suggest that organisations should promote an environment friendly to women, which in part may be achievable by implementing agile approaches to organizing IT work.Item Benefits, constraints and enablers of modular offsite construction (MOSC) in New Zealand high-rise buildings(Emerald, 2023) Shahzad WM; Reddy SM; Kahandawa R; Rotimi JOBPurpose: The ascendancy of modular offsite construction (MOSC) over traditional construction methods is well known. Despite the known potential of this construction approach, its adoption is minimal in New Zealand construction industry. This article investigates the potential benefits of using MOSC for delivery of high-rise buildings in New Zealand, underlying factors responsible for its low uptake and the measures that can facilitate its improved uptake. Design/methodology/approach: This study utilised a mixed research approach. An empirical questionnaire survey was carried out with New Zealand construction industry professionals with expertise in MOSC. Factor analysis of survey data was carried out using SPSS software. Semi-structured interviews were carried out with subject matter experts to get further insights and expand the survey findings. Interview data were analysed using thematic analysis. Findings: Study identified benefits of MOSC, thus establishing potential of its uptake for high-rise building construction. Constraining factors were investigated, most pronounced being low level of skills in construction industry to design, manufacture and integrate supply chain of MOSC, high initial investment, high cost of importing modules and negative perception about offsite manufactured buildings. This study also highlighted the enablers to improve uptake of MOSC. These enablers included; loan and mortgage policies to suit MOSC paradigm, building regulations to support OSC industry, increased support from the government and awareness and acceptance of standardised building designs among the clients. Originality/value: Originality of this paper harps from little to no research carried out to investigate use of MOSC for high-rise buildings in New Zealand context.Item Tension and Paradox in Women-Oriented Sustainable Hybrid Organizations: A Duality of Ethics(Springer, 4/05/2023) Palakshappa N; Dodds S; Grant SThe pursuit of social goals and ethics in business creates challenges. Sustained efforts to address poverty, environmental degradation or health/wellbeing require meaningful and transformative responses that impact across multiple levels—individual, community and the global collective. Shifting predominant paradigms to facilitate change entails a renegotiation of business strategy—between organizations, their purpose(s), individual and collective stakeholders and ultimately with society at large. Hybrid organizations such as social enterprises are positioned to affect such change. However, in balancing divergent goals such organizations encounter tensions and paradox, creating a duality of ethics. Utilizing in-depth interviews to develop a case within the sustainable fashion industry, we identify tensions and paradox within women-oriented hybrid organizations. Significantly, managing these tensions and paradox results in multiple dualities of ethics, often with a wider impact on organizational founders/managers. We find three interrelated ethical dualities: business strategy and personal values; financial sustainability and holistic sustainability; and business, employee, societal wellbeing, and personal wellbeing. This insight is noteworthy when looked at within the broader context of sustainability and highlights the importance of sustainability in women-oriented hybrid organizations.

